I would like to give a special shout-out to Matt (Scunthorpe Branch) for the outstanding customer service at Benson for Beds. I have been so impressed with the level of care, patience, helpfulness and... もっと見る
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We went to the Scunthorpe store to buy 2 pillows and we we're helped by a lovely young man called Lloyd he could "sell snow to the eskimo's" ha ha , we ended up walking out the store with 3 pillows an... もっと見る
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Went to the branch in Scunthorpe looking for a new bed for my elderly mother. Lloyd was extremely helpful and not overly pushy. He allowed my mother to choose what she felt was best for her and includ... もっと見る
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Sales staff answered all my questions, I believe, truthfully. They were not 'pushy', allowing me plenty of time to test various mattress options. Delivery arrived in the time window I was allocate... もっと見る
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企業情報
Bensons For Beds - Scunthorpe506 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
14a Holyrood Drive, DN15 8NN, Scunthorpe, South Humberside, 英国
- 1724278914
4.8
優良
190件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Salesman not pushy there if we wanted…
Salesman not pushy there if we wanted to ask a question and gave knowledgeable advise.
Unfortunately I am annoyed about how many requests have been sent to write a review
2025年11月18日
Bensons For Beds - Scunthorpe506 からの回答
Thank you for your feedback! We’re glad to hear the salesman provided helpful, knowledgeable advice without being pushy. We appreciate your honesty about the review requests and will take that on board to improve your experience.
See you next time! Megan at Customer Care 😊
I was directed to the most suitable…
I was directed to the most suitable equipment I could afford, that was value for money, comfortable & available.
I have already completed a review for this service, frustrated at the request + reminders for a further review
2025年11月16日
Bensons For Beds - Scunthorpe506 からの回答
Thank you for sharing your experience! We’re so pleased our team helped you find the most suitable option that matched your needs, comfort, and budget. We appreciate your feedback and understand your frustration with repeated review requests – your initial review is already valued and noted. 💜
Thank you for your positive review – Lauryn at Customer Care
Really easy to get into the website…
Really easy to get into the website found what I wanted straight away
Great price .
Only con was site saying 1 week delivery confirmation mail saying 2 weeks
2025年11月12日
Bensons For Beds - Scunthorpe506 からの回答
We're happy to hear that you found our website easy to use and were pleased with the price. We appreciate your feedback regarding the delivery timeframe discrepancy, and we'll look into it.
It’s a pleasure to serve you — thanks for taking the time to share your experience,
Megan at Customer Care
Bensons For Beds - Scunthorpe506 からの回答
Mat really made a great impression! We’re so pleased to hear he was polite and helpful—it’s exactly what we aim for. Thank you for an amazing review – Lauryn at Customer Care 💜
The customer service was great
The customer service was great. The bed and mattress we chose was perfect
BUT PLEASE MAKE IT MORE WELCOMING FROM OUTSIDE. IT LOOKS CLOSED ALL THE TIME. AND DOES NEED A FRESHEN UP INSIDE ALSO !!!
2025年11月1日
自発的なレビュー
Bensons For Beds - Scunthorpe506 からの回答
We're glad you found our customer service and your bed selection to be perfect! We appreciate your feedback regarding the store's appearance, and we'll consider your comments as we plan improvements.
We hope to welcome you back soon!
Megan at Customer Care
Bensons For Beds - Scunthorpe506 からの回答
We're happy to hear that you received superb advice. Thank you for sharing your positive experience with us; we appreciate it. Looking forward to welcoming you back soon,
Megan at Customer Care
Great customer service and a perfect mattress
Extremely helpful in store and gave me great advice when picking my mattress. Delivery was exactly as described and my mattress is perfect! I was nervous about getting a new one because I know it can take a while to adjust but the first night i was out cold! Can't thank the Scunthorpe branch enough and would definitely recommend to anyone
2025年9月28日
Bensons For Beds - Scunthorpe506 からの回答
We're happy to hear that you found our team helpful and received great advice! It's wonderful your delivery was smooth and you love your mattress. Thank you for your positive review! – Lauryn at Customer Care 💜
We needed a put you up bed in a hurry…
We needed a put you up bed in a hurry and Bensons were fantastic, able to provide what we needed.
2025年5月19日
Bensons For Beds - Scunthorpe506 からの回答
We're happy to hear that we were able to provide you with what you needed in a timely manner. Thank you for your fantastic feedback,
Megan at Customer Care
Customer service was excellent
Customer service was excellent. We were not rushed and made aware of different options available
2025年10月7日
Bensons For Beds - Scunthorpe506 からの回答
Thank you for your kind words! We’re pleased to hear our team gave you the time and information needed to make the right choice.
Best Wishes,
Megan
The Bensons for Beds Care Team
Fantastic service in the Scunthorpe…
Fantastic service in the Scunthorpe store and a fantastic delivery of our bed.
2025年9月25日
Bensons For Beds - Scunthorpe506 からの回答
Thank you so much! We’re thrilled you had a fantastic experience both in our Scunthorpe store and with your bed delivery. Sweet dreams guaranteed!
Take care,
Megan at Customer Care✨
Great front of shop staff very helpful
Great front of shop staff very helpful
Quality products.
2025年9月10日
Bensons For Beds - Scunthorpe506 からの回答
Thank you for your kind words! Our goal is to provide excellent customer service and quality products. We are so glad to hear that our front of shop staff was able to assist you. We look forward to seeing you again soon! #CustomerSatisfaction #QualityProducts
Bensons For Beds - Scunthorpe506 からの回答
Thank you for your kind words! We're thrilled to hear that you had a great experience with our team. We strive to provide friendly and top-notch service to all of our customers. We can't wait to have you back again soon!
Great staff service from Scunthorpe Store
Showroom staff were excellent during our visit and we were served by Matt who was very knowledgeable. We had an idea which mattresses we wanted to look at and test. Matt asked us about our requirements and explained about each mattress. Couldn't have had a better experience thankyou.
2025年9月5日
Bensons For Beds - Scunthorpe506 からの回答
We're happy to hear that you had such a positive experience in our showroom. It's great to know that our team member's knowledge and service met your needs so well. We appreciate your feedback.
Take care,
Megan at Customer Care
Many thanks.
Many thanks to Linda at Bensons in Scunthorpe for her help in choosing a mattress, she organised the delivery and everything was on time.
Don't bother buying on the internet, you're very unlikely to be happy doing that. Try before you buy!
2025年8月25日
Bensons For Beds - Scunthorpe506 からの回答
We're glad you had a positive experience in our Scunthorpe store and appreciate Linda's assistance. We agree that trying a mattress before buying is important and thank you for your feedback.
Take care,
Megan at Customer Care
Bensons For Beds - Scunthorpe506 からの回答
Thank you for your 5 star review Mike. We appreciate your kind words. Take care, Megan at Customer Care
Awesome
I didn't know where to begin as I needed a new bed and mattress. Bensons for beds in Scunthorpe was an oasis in a desert for me. Great selection to try out, incredibly helpful and knowledgeable staff (Dave, Lloyd & Matt are heroes). Helped me through the process, very patient, not pushy salesmen like you'd expect. Can't praise them enough.
2025年8月27日
Bensons For Beds - Scunthorpe506 からの回答
We appreciate you sharing your experience. We're happy to hear that our Scunthorpe team provided such helpful and patient assistance in finding your new bed and mattress. It's great to know that you felt supported throughout the process, Megan at Customer Care
Bensons For Beds - Scunthorpe506 からの回答
We're happy to hear that our salesman made you feel comfortable while trying our products. Thank you for sharing your positive experience with us, Megan at Customer Care
Mat and Linda was very helpful and…
Mat and Linda was very helpful and knowledgeable about the different mattresses available.
2025年8月10日
自発的なレビュー
Bensons For Beds - Scunthorpe506 からの回答
Thank you for the kind words! Our team takes great pride in providing exceptional service and product knowledge. We're delighted that you had a positive experience with Matt and Linda. Hoping you enjoy your new mattress, Megan at Customer Care
Bensons For Beds - Scunthorpe506 からの回答
We are thrilled to hear that our sales assistant provided you with exceptional service! Thank you for choosing our business. We hope to see you again soon, Megan at Customer Care
Experience
Great service from the sales team,everything was kept simple but accurate Lloyd went through everything from start to finish in a very professional manner we could not wish for a more thorough but relaxed experience.
2025年7月4日
Bensons For Beds - Scunthorpe506 からの回答
Thank you for your kind words! Our sales team takes pride in providing exceptional service and making the process simple and accurate for our customers. Thank you for choosing us, Megan at Customer Care
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