I went to buy a mattress and it was a very good experience. I am disabled and had to use my mobility scooter the staff were brilliant they had a lift and was helped in and out of it. The staff were ve... もっと見る
所在地
所在地を変更Unit 3 Archer Road Retail Park, Archer Drive, S8 0LB Sheffield, South Yorkshire, GB
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Josephine at your Archer Lane, Sheffield, store. She couldn't have been more helpful, explanatory, patient and reassuring about what is, after all, a major purchase. Also Shelley, the manager, for her... もっと見る
Good range of beds to choose from but above all the excellent care and knowledge of the salesperson, Richard who was wonderful. The delivery people were also brilliant even putting over shoes on befor... もっと見る
企業が回答しました
Very good help and advice when choosing the base and mattress. The old bed removal and new bed installation without any trouble. A good experience all round
企業が回答しました
企業情報
Bensons For Beds - Sheffield Archer Road179 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 3 Archer Road Retail Park, Archer Drive, S8 0LB, Sheffield, South Yorkshire, 英国
- 1142365219
4.8
優良
203件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My experience with Benson Beds was…
My experience with Benson Beds was excellent
From the show room to delivery
Richard was very helpful with information and ordering .Delivery I was reminded,kept up to date and on time.
Would definitely recommend.
2026年1月26日
Bensons For Beds - Sheffield Archer Road179 からの回答
We're so glad to hear about the excellent experience you had with us, from the showroom to delivery! It's great to know that our team member was helpful and that you were kept informed. Thank you for your recommendation,
Megan at Customer Care
Great experience at the Archer Rd…
Great experience at the Archer Rd Retail Park choosing our new mattress. We were picky and took ages in the store asking questions of Richard, who helped us loads and was really knowledgeable and friendly. Thanks again! Dan and Lauren
2026年1月10日
Bensons For Beds - Sheffield Archer Road179 からの回答
We're happy to hear that you had a great experience selecting your new mattress. It's great to know our colleague was helpful, knowledgeable, and friendly. We appreciate your positive feedback,
Megan at Customer Care
Mattress and headbord
We ordered a mattress and headboard,the products are great but I think the delivery could have been better ,it turned up in the allotted time ,but they couldn't fit the headboard as they didn't have a screwdriver?and also didn't remove the protector covers on the corners of the mattress only small things but thought it could have been better.
2026年1月19日
Bensons For Beds - Sheffield Archer Road179 からの回答
We appreciate your order and thank you for your feedback. We're sorry the delivery wasn't ideal; we'll address the headboard assembly and mattress cover removal with our team to improve our service.
Great experience
We were given some great advice in store. And the drilvery was smooth and our new bed is amazing.
2026年1月22日
Bensons For Beds - Sheffield Archer Road179 からの回答
We're happy to hear that you received great advice in store and that the delivery was smooth! It's also great you find your new bed amazing.
The sales lady (Shelley?) was very…
The sales lady (Shelley?) was very patient and informative
2026年1月14日
Bensons For Beds - Sheffield Archer Road179 からの回答
We're happy to hear that you found our team member patient and informative! We appreciate your positive feedback and your time.
Great service wonderful bed thank you
2025年12月21日
Bensons For Beds - Sheffield Archer Road179 からの回答
We’re thrilled to hear you’re loving your new bed and that the service was great! Comfort and happy customers are what we aim for. 💜 Thank you for your positive review – Lauryn at Customer Care
Fast and easy purchase
Lovely lady at the entrance. Asked us if we wanted any assistance when we first walked through then we was left to it. Kindly let us borrow her tape measure and then it was a very quick sale with her. Was there probably 30 minutes and it was the first bed shop we went in and made our purchase swiftly.
2025年12月11日
Bensons For Beds - Sheffield Archer Road179 からの回答
We're happy to hear that you had such a positive experience in our store. We appreciate your kind words about our team member's helpfulness and are glad we could assist you in making a swift purchase. Thank you for your feedback!
Keaton @ Team Bensons
Bensons For Beds - Sheffield Archer Road179 からの回答
We're glad you found our sales team knowledgeable and pleasant. Exactly what we aim to provide to every customer! Thank you for your positive feedback; we appreciate it.
Keaton @ Team Bensons
Replacement mattress
I wanted a new mattress to replace my 10 year old one that also had been bought from Bensons. I was impressed that they still held the details of my purchase, from 10 years ago, and as I wanted a mattress similar to my previous one they were able to show me, straight away, the mattress that I then purchased.
2025年12月7日
Bensons For Beds - Sheffield Archer Road179 からの回答
We're glad you enjoyed your experience. Its great to see a returning customer experience our service again. Thank you for your positive feedback.
Keaton @ Team Bensons
Great service
Friendly, knowledgeable staff that weren't too pushy or in your face.
2025年12月7日
自発的なレビュー
Bensons For Beds - Sheffield Archer Road179 からの回答
We're happy to hear that you found our staff friendly, knowledgeable, and not too pushy. We appreciate your positive feedback and thank you. Stewart - Team Bensons
The sales assistant was great
The sales assistant was great, not pushy, very easy to talk with and knowledgeable. Just helped us have a relaxed shopping experience with no stress!
2025年12月10日
Bensons For Beds - Sheffield Archer Road179 からの回答
We’re so pleased to hear your shopping experience was relaxed and stress-free! Our team loves helping customers feel comfortable while finding the perfect product. 💜 Thank you for your positive review – Lauryn at Customer Care
Mike was great he didn’t push us into…
Mike was great he didn’t push us into anything he made it great trying to find our bed and was very helpful
2025年11月7日
Bensons For Beds - Sheffield Archer Road179 からの回答
We're happy to hear that you had a great experience finding your bed. We appreciate you mentioning how helpful and supportive our team member was during your visit!
– Thank you, Jess- Team Bensons
Professional and knowledgeable service
Professional and knowledgeable service. Very helpful staff
2025年11月21日
Bensons For Beds - Sheffield Archer Road179 からの回答
We appreciate you taking the time to share your positive experience. We're happy to hear that our staff was helpful and knowledgeable!
Thanks again for your support — we truly appreciate it,
Megan at Customer Care
Happy customer
Was looked after from walking into store to leaving and under no pressure to purchase was show a varied assortment of bed and mattress types till we made our own choice
2025年11月23日
Bensons For Beds - Sheffield Archer Road179 からの回答
We're happy to hear that you felt looked after and were shown a varied assortment without any pressure. Thank you for sharing your positive experience with us,
Megan at Customer Care
Great communication throughout
Great communication throughout , well informed, helpful and welcoming advisor.
2025年11月16日
Bensons For Beds - Sheffield Archer Road179 からの回答
We're happy to hear that our advisor was helpful and welcoming! We appreciate you taking the time to share your positive experience with us.
Thanks again for your support — we truly appreciate it!
Megan at Customer Care
The bed was delivered on tme and the…
The bed was delivered on tme and the driver was very helpful and he gave advices regarding the bed
2025年11月15日
Bensons For Beds - Sheffield Archer Road179 からの回答
Thank you for sharing your experience Zola. We’re delighted to hear that your bed was delivered on time and that our driver provided helpful advice—going the extra mile for our customers is what we aim for. 💜 Thank you for your positive review – Lauryn at Customer Care.
Staff gave really helpful info then…
Staff gave really helpful info then left us to it to try & choose, no pressure. Order, payment & info process very professional and efficient
2025年11月10日
Bensons For Beds - Sheffield Archer Road179 からの回答
We appreciate you sharing your experience! We're happy to hear that our team was helpful and gave you space to choose, and that you found the order process efficient.
Until next time, thank you,
Megan at Customer Care
Great Service
Great Service at DRAKEHOUSE STORE
Bought an adjustable bed at great price
Lovely Store.
2025年11月11日
自発的なレビュー
Bensons For Beds - Sheffield Archer Road179 からの回答
Thank you so much for your great review! You deserve nothing less than a great night’s sleep! Thank you, Anthea - Team Bensons
Great Service
Very friendly sales staff in the shop, who talked us through the different styles of bed and didn’t rush us into making a decision. The delivery of the bed was on time and installation went without a hitch.
2025年11月6日
Bensons For Beds - Sheffield Archer Road179 からの回答
We're happy to hear that the sales staff were friendly and helpful, guiding you through the bed styles without rushing you. It's also great that the bed delivery was on time and installation was smooth. Thank you for your feedback,
Megan at Customer Care
There were lots of beds with various…
There were lots of beds with various mattresses, and I was encouraged to try as many as I wanted to. The salesman was very knowledgeable and did every thing he could to make the buying process enjoyable. I was given an envelope at the end of the process which explained the delivery
2025年10月10日
Bensons For Beds - Sheffield Archer Road179 からの回答
Thanks for your great feedback! We’re glad you enjoyed trying out so many beds and that our salesman made the process smooth and enjoyable. It’s good to hear the delivery details were clear too. Hope you love your new bed, Megan at Customer Care
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