We visited the sittingbourne branch and met Jonathan who was so helpful he was knowledgeable about the beds and yet not pushy he was very calm and polite, we only bought online as the price was better... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We visited the store Saturday to look at bed frames and had a very helpful assistant. Couldn’t decide on colour so returned Monday to place an order. We had a different person serve us but she was equ... もっと見る
Went into bensons for beds today in Sittingbourne and brought a mattress. We spent a while in there trying out mattresses. The lady that assisted us in the shop Toni was so good very helpful indeed. W... もっと見る
Toni was attentive, and as we are both disabled she ensured all our needs were met. She did not rush us and provided customer service to the highest standard. We will need a mattress in the near futur... もっと見る
企業情報
Bensons For Beds - Sittingbourne514 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit C Sittingbourne Retail Park, ME10 2XD, Sittingbourne, Kent, 英国
- 1795599019
4.7
優良
63件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Highly recommend
Great experience in store very helpful and knowledgeable colleagues who go out of there way to help and guide you. Highly recommend
2023年9月18日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
The costumer service was great
The costumer service was great, that,I could purchase something before the leaving the shop.
2023年9月9日
Bensons For Beds - Sittingbourne514 からの回答
Thank you for taking the time to leave us some feedback! -Team Bensons
The staff were very polite and helpful…
The staff were very polite and helpful and made our visit welcoming and enjoyable.
2023年9月2日
Bensons For Beds - Sittingbourne514 からの回答
Thank you so much for your great review! -Team Bensons
I was very happy with the service I…
I was very happy with the service I received from your staff (Jonathan).
2023年8月31日
Bensons For Beds - Sittingbourne514 からの回答
Thank you for taking the time to leave us a review! -Team Bensons
Bensons For Beds - Sittingbourne514 からの回答
Thank you so much for your great review! -Team Bensons
Experienced Staff and old fashioned…service
Experienced Staff and old fashioned politeness and helpfulness, nothing was to much trouble.
Thanks Jonathan
2023年8月19日
Bensons For Beds - Sittingbourne514 からの回答
We are thrilled to hear that the service was 5*! We really appreciate the time taken to leave us this lovely review. - Team Bensons
very helpful staff and good quality beds
2023年8月13日
Bensons For Beds - Sittingbourne514 からの回答
Hello Mrs Gillham,
Thank you for your feedback! We really appreciate the time taken to leave us this review. - Team Bensons
Rubbish customer service
Went in to Bensons for beds a month ago and was stuck between ordering a bed from here or Dreams. We were without a bed so wanted one delivered promptly, dreams could deliver one within the week. Bensons for beds said they could deliver within 3-4 weeks, 8th august - and as this was the bed we preferred we went for this one. Arrived today and all that turned up was a mattress and when speaking to the store, have said that the bed frame isn’t coming for another 2 months with very little care whatsoever. None of this was said when ordering, so disappointed as this is the first (and only time) I have used this company, should have stuck with Dreams where you have excellent customer service and things actually arrive when they say.
2023年8月8日
自発的なレビュー
Bensons For Beds - Sittingbourne514 からの回答
We are extremely sorry to hear about the issues which you have experienced with your order! we can only imagine how frustrating this must be for yourself and wish to discuss this further. We have requested further information about your order and once we have received this one of our customer care team will get in contact with yourself as soon as possible. - Team Bensons
Bensons For Beds - Sittingbourne514 からの回答
Hello David
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Ian can be given the credit he deserves. - Team Bensons
Bensons For Beds - Sittingbourne514 からの回答
Hello Ryan,
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
John from sittingbourne store is very…
John from sittingbourne store is very friendly and accommodating and explain all about the bed and looking for. Will definitely be back for my second bed
2023年7月23日
Bensons For Beds - Sittingbourne514 からの回答
Hello,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that John can be given the credit he deserves. - Team Bensons
perfectly satisfied
service was very polite and listened to my needs friendly and easy to deal with
2023年7月17日
Bensons For Beds - Sittingbourne514 からの回答
Hello,
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Great salesman who really listened to…
Great salesman who really listened to what I wanted and came up with my perfect options
2023年7月5日
Bensons For Beds - Sittingbourne514 からの回答
Thank you so much for your great review, Ellie! You deserve nothing less than great customer service! - Team Bensons
Bensons For Beds - Sittingbourne514 からの回答
Thank you for your feedback, Susan! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Very helpful member of staff.
2023年6月24日
Bensons For Beds - Sittingbourne514 からの回答
We're happy to hear this! Thank you for taking the time to leave us a review. -Team Bensons
The sales lady was absolutely lovely…
The sales lady was absolutely lovely and so so helpful
2023年6月24日
Bensons For Beds - Sittingbourne514 からの回答
This is wonderful to hear Jane. We'll be sure to pass on your lovely comments. -Team Bensons
Excellent service by Ian
Excellent service by Ian. We were able to complete our transaction on time and with relative ease.
2023年6月17日
Bensons For Beds - Sittingbourne514 からの回答
This is a fantastic review. Thank you so much for taking the time to leave some positive comments. -Team Bensons
John the salesman was very helpful and…
John the salesman was very helpful and efficient with no pressure to buy
2023年6月12日
Bensons For Beds - Sittingbourne514 からの回答
Thank you for your review! We'll be sure to pass on your feedback. -Team Bensons
The customer service that Johnathan…
The customer service that Johnathan showed. Very person centered, knowledgeable and pleasant. Nothing was too much trouble. An assett to the store.
2023年5月29日
Bensons For Beds - Sittingbourne514 からの回答
This is fantastic to hear Sarah. We'll be sure to pass on your wonderful feedback! -Team Bensons
Very pleasant and knowledgeable…
Very pleasant and knowledgeable gentleman dealt with our order.
2023年5月26日
Bensons For Beds - Sittingbourne514 からの回答
Good Morning, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Sittingbourne store.
Team Bensons
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