I was looking for a nice mattress for myself and ended up visiting Benson for beds in Solihull. They got a good collection of mattresses and I managed to order what I was looking for. The team member... もっと見る
所在地
所在地を変更Unit 4 Solihull Retail Park, Chalford Way, B90 4LD Solihull, West Midlands, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We ordered 2 double ottoman beds and paid for assembly. The guys arrived on time, completed the job efficiently. Very courteous and professional. Even went above and beyond by offering to clean up som... もっと見る
企業が回答しました
We visited both the Redditch and Solihull store a few days ago to look at a variety of different mattress brands. We found the team at both locations to be very friendly , welcoming and knowledgeable.... もっと見る
企業が回答しました
Great service in store, quick and efficient service. Excellent customer service and product knowledge too. Pity that was followed by too many ’spam’ text messages thereafter, mainly pestering... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Solihull について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4 Solihull Retail Park, Chalford Way, B90 4LD, Solihull, West Midlands, 英国
4.7
優良
196件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good service and helpful staff
Visited in store to try the mattresses and look at bed frames. The staff were great and very helpful.
Purchased online due to not being able to get back to store before the sale ended.
2025年1月11日
Bensons For Beds - Solihull からの回答
We're glad you found our staff helpful during your visit! We appreciate you taking the time to share your experience and are happy that you purchased online. Thank you, Megan at Customer Care
Jill at the solihull branch
Jill at the solihull branch. Was brilliant and gave great advise and service . Brilliant choice and price
2025年1月9日
Bensons For Beds - Solihull からの回答
We're happy to hear that you had such a positive experience! We appreciate you acknowledging the advice, service, choice, and price you received. Thanks for your feedback, Megan at Customer Care
Great friendly service
Great friendly service, very helpful without being pushy. Found just what we wanted easily.
2025年1月7日
自発的なレビュー
Bensons For Beds - Solihull からの回答
We appreciate your feedback and are so glad you found our team helpful and friendly. We're happy to hear that you found what you wanted easily! Take care,
Megan at Customer Care
Purchase experience
No pressure and showed us all ranges of products before we chose Pleasant assistance so thank you
2025年1月8日
Bensons For Beds - Solihull からの回答
We appreciate your positive feedback! We're glad our team provided pleasant assistance and showed you our product ranges without pressure. Thank you, Megan at Customer Care
Excellent service in store, very happy with bed
First of all I went into the Solihull branch and gentleman serving me was great, on paper work says it was Gabby Parker. He is a credit to the team. Very professional patient didn’t rush me I came back and forth a few times.
Not only the service was great the process was smooth and efficient. Didn’t have to wait too long for bed less than 2weeks paid for assembly and bedcover as I have gone for a cream bed.
Bed is sturdy and looks really nice. The storage is super handy was worried about mattress slipping off as ottoman opens to side but it’s fine doesn’t slip off at all just a bit heavy to open which is fine as you want it secure so it doesn’t fall down on you.
Only thing I would say I wish the bed had on this Ottoman is a safety rail that locks when you open it to prevent any potential accidents as some other beds have this and extra safety would have been preferred.
Guys came to fit it, was professional and didn’t take long.
Overall very happy.
2024年12月29日
Bensons For Beds - Solihull からの回答
We're glad you enjoyed your experience at the Solihull branch and appreciate the recognition of our team member's professionalism and patience. It's great to know the process was smooth, the bed is sturdy, and the storage is handy. We value your feedback regarding the safety rail and will consider it for future designs. Thank you, Megan at Customer Care
Quick and efficient
Very informative assistant Gabby from the Solihull store, advised on what he felt would be best for us, went through various options and helped me and my husband decide on our perfect mattress. Thank you.
2025年1月6日
自発的なレビュー
Bensons For Beds - Solihull からの回答
We appreciate you sharing your experience! We are so glad to hear that our team member was very informative and helped you discover the perfect mattress. Thank you, Megan at Customer Care
Stephen - slumber land air 3.0
Me and my partner was greeted by Stephen a lovely friendly guy after we had been inside the showroom and started trying out beds he allowed a bit of time before approaching and wasn't persistent or feeling pressured
We explained what type of mattress we wanted and after him showing us a nice mattress he showed us many more to try which led us back to the first he suggested and it was on offer
Couldn't really ask for better service
Wished many more was like him
Mattress being delivered soon
2025年1月5日
自発的なレビュー
Bensons For Beds - Solihull からの回答
We appreciate you taking the time to share your experience. We're happy to hear that you received such great service and found the perfect mattress. We hope you enjoy your new mattress once it's delivered!
Take care,
Megan at Customer Care
Bensons For Beds - Solihull からの回答
Thank you for your 5 star review! We appreciate your feedback David. Take care, Megan at Customer Care
Great customer service good price and…
Great customer service good price and great warranty. Cheaper than dreams, for what feels like a more premium product and not having to pay for a warranty which comes in with the purchase price unlike dreams which charge you extra for the same warranty. Very pleased.
2024年12月31日
Bensons For Beds - Solihull からの回答
We're happy to hear that you had a great experience with our customer service and pricing. It's great to know you feel our product is premium and that our warranty met your needs. Thank you for your positive feedback!
Thank you, Jess - Team Bensons
Steven was great…
Steven was so helpful and very patient with me even though I was so fussy! He really made picking out our mattress and pillows very easy! He even helped us out with getting the best for our money with the offers they had on in store. Thanks Steven :)
2024年12月26日
自発的なレビュー
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。