Bensons For Beds - Southport668 レビュー 

456
TrustScore 5段階評価の5

4.9

Unit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG Southport, Southport, GB


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5つ星のうち5の評価

The two lads did an amazing job getting my super kingsize bed into my room. They soon put it all together. They were very friendly and polite and they are an absolute credit to Bensons for Beds. I hop... もっと見る

企業が回答しました

5つ星のうち5の評価

Highly recommend Bensons in Southport. We bought our last mattress from there 10 years ago so thought we'd return. Kiara was a star. She explained everything and looked after us start to finish. So ho... もっと見る

企業が回答しました

5つ星のうち5の評価

When me and my disabled partner went In store to buy a mattress the manager couldn’t had been more helpful. She ask how we both slept gave us all the time we needed as my partner has mobility issues a... もっと見る

企業が回答しました

5つ星のうち4の評価

Spoke to a kind customer Service advisor at Southport shop on the phone. She helped me order 2 wardrobes and gave options for finance. But was disappointed with the finance company who asked for proof... もっと見る

企業が回答しました


企業情報

  1. 寝室家具店
  2. ベッド専門店
  3. 寝具店
  4. マットレス専門店

Bensons For Beds - Southport668 について

当該企業による記述

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

連絡先

  • Unit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG, Southport, Southport, 英国

  • 1704513560

4.9

優良

TrustScore 5段階評価の5

456件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.9

すべてのレビュー

(456)

過去12か月のレビュー数: 26,084

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Informative & pleasant Expierience

Emma explained the mattress levels and let us try each one to see how we felt . We were tested on the machine to find out where we needed support . She left us alone to discuss our preferences . She was very bright & chatty.

2025年10月30日
Bensons For Beds - Southport668 ロゴ

Bensons For Beds - Southport668 からの回答

We’re delighted to hear Emma provided such a helpful and informative experience. It’s great that she explained the different mattress levels, guided you through the support test, and gave you space to decide while keeping things bright and friendly – that’s exactly what we aim for!
Thank you for your positive review Hazel💜
Lauryn at Customer Care

5つ星のうち5の評価

Great service from Emma

Great service from Emma, enjoyed the new technology seeing which matress affected my hips.

2025年10月22日
Bensons For Beds - Southport668 ロゴ

Bensons For Beds - Southport668 からの回答

We're glad you enjoyed the service and the technology! It's great to hear that the mattress fitting helped you. Thanks for your feedback,
Megan at Customer Care

5つ星のうち5の評価

Helpful staff

The colleague, Emma, explained everything that needed to be explained and went into detail on exactly what we wanted to know. From the mattress tester to purchase, nothing went amiss. She even explained about finance options in great detail and explained about the bedcare because of our 2 year old daughter. All in all, great experience.

2025年10月21日
Bensons For Beds - Southport668 ロゴ

Bensons For Beds - Southport668 からの回答

Thank you so much for your detailed and kind feedback! We're thrilled to hear that Emma provided such thorough support throughout your visit. It’s wonderful to know the experience was smooth and informative from start to finish!
Thank you for an amazing review MaryJayne– Lauryn at Customer Care 💜

5つ星のうち5の評価

Very knowledgeable and friendly staff

Very knowledgeable and friendly staff. Plenty of time given to our purchase. Awaiting delivery of our order and looking forward to trying the new bed.
Ian, the manager, couldn’t have been more attentive.

2025年10月16日
Bensons For Beds - Southport668 ロゴ

Bensons For Beds - Southport668 からの回答

We're happy to hear that you found our staff knowledgeable and friendly and that they gave you plenty of time for your purchase. We appreciate your positive feedback and hope you enjoy your new bed! – Lauryn at Customer Care 💜

5つ星のうち5の評価

The sales rep was very knowledgeable…

The sales rep was very knowledgeable and helpful. He explained different types of mattresses and bases and we tried a few before making our decision.

2025年10月16日
Bensons For Beds - Southport668 ロゴ

Bensons For Beds - Southport668 からの回答

We appreciate you sharing your feedback. We're happy to hear that our sales representative was helpful and knowledgeable in guiding you to your decision. Thank you for sharing your positive experience with us! – Lauryn at Customer Care 💜

5つ星のうち5の評価

Excellent customer interaction

Great selection of beds to choose from, experienced the mattress selector to insure correct firmness to enable good sleep. Also given a selection of headboards that were available for our chosen bed

2025年10月13日
Bensons For Beds - Southport668 ロゴ

Bensons For Beds - Southport668 からの回答

Thank you for your lovely feedback! We're so glad you enjoyed exploring our wide selection of beds and found the mattress selector helpful in choosing the right firmness for a great night's sleep.

It's great to hear you were also shown headboard options to complete your setup.

We hope your new bed brings you many restful nights,
Megan at Customer Care

5つ星のうち5の評価

A successful trip to Bensons for Beds in Southport

My wife and i spent probably an hour with Ian at the Southport store. He was funny, knowledgeable and extremely engaging. All without one jot of being pushy, in fact quite the opposite. All together we had a very successful trip to the store, so massive thanks to Ian.

2025年10月12日
自発的なレビュー
Bensons For Beds - Southport668 ロゴ

Bensons For Beds - Southport668 からの回答

We're happy to hear that you and your wife had a successful trip to our store. We appreciate your positive feedback regarding the engaging and helpful service you received. Thank you for sharing your experience, Megan at Customer Care

5つ星のうち5の評価

Lovely

Lovely, friendly, knowledgeable staff

2025年10月10日
Bensons For Beds - Southport668 ロゴ

Bensons For Beds - Southport668 からの回答

Thanks so much! We’re all about friendly faces and helpful advice. 😊 Glad you had a great experience!
Take care,
Megan at Customer Care

5つ星のうち5の評価

Great Experience

From going into the store to making my purchase Aimee was knowledgeable, friendly, attentive and approachable. She explained the differences of each mattress and pillow an I never felt pressured into making my purchase
She was recommended by our neighbour who also sang her praises and it was because of them we went and asked for Aimee in the store

2025年10月2日
Bensons For Beds - Southport668 ロゴ

Bensons For Beds - Southport668 からの回答

We're happy to hear that you found our staff member knowledgeable, friendly, and attentive! It's great to know that you felt comfortable and informed during your purchase. We appreciate the recommendation from your neighbour and your positive feedback.
Thank you,
Lauryn at Customer Care

5つ星のうち5の評価

5* excellent staff Very knowledgeable member of staff…

Very knowledgeable member of staff Aimee, assisted me with my chronic health issues and the need for finding the right mattress and right pillows as not sleeping due to a fractured spine and awaiting more surgeries . I was in desperation to get the right help and advice to support me as I’ve been really struggling and can’t go on not sleeping as I’m more worn out waking than going to bed. She helped me have time to adjust and try mattresses and put time and extra understanding in how I felt and positioned on the beds. As it was a long process to try and give me time to get a feel for the right choices for my body. And with Aimee’s compassion and support and all her knowledge and expertise I’ve found the right mattress for my body now. Highly recommend 5* all round

2025年10月1日
Bensons For Beds - Southport668 ロゴ

Bensons For Beds - Southport668 からの回答

We're so glad to hear that you had such a positive experience. It's wonderful that a member of our staff was able to help you find the right mattress to support your needs. We appreciate you sharing your experience and thank you for your recommendation.
Thank you,
Lauryn at Customer Care

5つ星のうち5の評価

Good night sleep guaranteed

Hassle free stroll around shop then excellent service provided for all information needed by the customer assistant.

2025年9月30日
Bensons For Beds - Southport668 ロゴ

Bensons For Beds - Southport668 からの回答

We're happy you found our shop a hassle-free experience and that our customer assistant provided excellent service and information! We appreciate your feedback.
Thank you,
Lauryn at Customer Care

5つ星のうち5の評価

Exceptional staff

The staff at Bensons For Beds weren't pushy or overbearing. Ian one of the sales team approached and asked if I needed some help. I explained what I was looking for and he explained thoroughly about each bed and mattress I was interested in. I was able to try out different mattresses and pillows therefore allowing me to make the right purchase for me. Thank you Ian for your time and patience.

2025年9月27日
自発的なレビュー
Bensons For Beds - Southport668 ロゴ

Bensons For Beds - Southport668 からの回答

Thank you so much for your kind words! Ian is delighted to hear he could provide patient and helpful service without any pressure. We’re glad you had the time to try out everything and find the perfect mattress and pillows. Enjoy your new purchase!
Take care,
Megan at Customer Care💜

5つ星のうち5の評価

The guy that dealt with us called Ian…

The guy that dealt with us called Ian was great and spent time with us ,he knew what he was talking about and has worked for yourselves for some years ,he listened to what we needed and was very professional

2025年9月22日
Bensons For Beds - Southport668 ロゴ

Bensons For Beds - Southport668 からの回答

We're happy to hear that you had a great experience. We appreciate your positive feedback regarding the assistance you received. It's wonderful to know that the service provided met your needs in a professional manner.
Thank you,
Lauryn at Customer Care.

5つ星のうち5の評価

Emma was fabulous

Emma was fabulous! We went into Bensons in Southport not sure exactly what we were looking for, but we had a thoroughly great experience. Emma was so knowledgable about everything. She let us test many beds and pillows and we even had a diagnostic test on a bed to see out pressure points. We eventually chose what we required but the attention to detail made our journey thoroughly enjoyable knowing we were getting the best - thanks Emma Denise and Mike

2025年9月17日
Bensons For Beds - Southport668 ロゴ

Bensons For Beds - Southport668 からの回答

We're happy to hear that you had such a great experience in our Southport store. It's wonderful to know that the attention to detail made your journey enjoyable and that you found what you required. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care.

5つ星のうち5の評価

Great service from Ian

Great service from Ian. The mattress I wanted was in store so I could test the different levels of firmness before ordering. They were able to deliver the new mattress to me within a week (5 weeks quicker than their competitor) and recycle my old mattress. They were quick and easy to deal with. I'm very happy.

2025年9月12日
自発的なレビュー
Bensons For Beds - Southport668 ロゴ

Bensons For Beds - Southport668 からの回答

We appreciate you sharing your feedback! We're happy to hear that you could test the mattress and that the delivery and recycling service met your expectations. It's great to know we could deliver your new mattress quicker than expected.
Thank you,
Lauryn at Customer Care.

5つ星のうち5の評価

Buying a new bed

Not bought a new bed for years. Benson made it a most pleasurable experience from walking in to walking out..Itried many beds in store until I found exactly the one for me. Thankyou Bensons and especially the very patient lady that served me.

2025年9月17日
Bensons For Beds - Southport668 ロゴ

Bensons For Beds - Southport668 からの回答

We're happy to hear that you had such a pleasurable experience finding the perfect bed after so long. We appreciate your kind words about our team's patience and assistance. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care.

5つ星のうち5の評価

Excellent customer service

Excellent customer service, extremely helpful sales representative 5 star

2025年9月8日
Bensons For Beds - Southport668 ロゴ

Bensons For Beds - Southport668 からの回答

Thank you for the glowing review! Providing excellent customer service is our top priority and we are pleased to hear that our sales representative was extremely helpful. It means everything to us to receive 5 stars from satisfied customers like you. We look forward to continue serving you! 🌟

5つ星のうち5の評価

We found our Bed at Bensons..... …

We found Bensons had a really wide range of beds to choose from. Whatever your price range they had enough beds in your budget to choose
Our budget was mid. priced and we had plenty of choice. The gentleman Ian, that helped us choose was lovely, he was more than helpful, but not in a pushing way. He was very well informed about all the merchandise. Thank you IAN.

2025年9月4日
Bensons For Beds - Southport668 ロゴ

Bensons For Beds - Southport668 からの回答

We're happy to hear that you found a wide range of beds within your budget. It's great to know that our colleague was helpful and informative without being pushy. Thank you for your positive feedback, Megan at Customer Care

5つ星のうち5の評価

Great experience all round.

Knowledgeable and helpful sales people. Excellent on line communication keeping us up to date. Great delivery service. One of the best purchase/delivery services we have had in recent years.

2025年9月5日
自発的なレビュー
Bensons For Beds - Southport668 ロゴ

Bensons For Beds - Southport668 からの回答

We appreciate you sharing your positive experience! We're happy to hear that our sales team was helpful and knowledgeable, and that you were pleased with our communication and delivery service.
Take care
Megan at Customer Care

5つ星のうち5の評価

Very knowledgable sales person who…

Very knowledgable sales person who showed us a wide range of mattresses. We were given plenty of time to make our decision. Highly recommend this store.

2025年9月4日
Bensons For Beds - Southport668 ロゴ

Bensons For Beds - Southport668 からの回答

We're happy to hear that you found our salesperson knowledgeable and that you were given ample time. Thank you for recommending us; we appreciate it!
Take care,
Megan at Customer Care

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