I didn’t feel obliged to buy from the store , but given information about the product I was interested in and alternative options with no pressure. The staff in Southport are very professional and mad... もっと見る
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Emma who looked after me was very knowledgable , she knew hers facts , advised me certain mattresses that she thought would suit my bad back and managing heat ! She left me alone for as long as I n... もっと見る
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Me and my mum went into the Southport store to choose beds for her, myself and my son. We dealt with Ian who was absolutely lovely and thoughtful (and cheeky in a good way) he helped us find what we... もっと見る
企業が回答しました
Emma who dealt with us was very knowledgable. Very patient, especially as we had our 5 year old granddaughter with us. She showed us all the options. Took time to explain everything. Our bed hasn’t a... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Southport668 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG, Southport, Southport, 英国
- 1704513560
4.9
優良
472件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Phil made it great
Phil made it great. Very knowledgeable and friendly. Nothing too much trouble. Very helpful throughout the experience
2026年1月20日
Bensons For Beds - Southport668 からの回答
We're delighted to hear that our team member's knowledge and friendliness made your experience great. We appreciate you highlighting their helpfulness. Thank you!
Great experience
Always buy beds from Bensons. Customer service excellent and after service great. Good choice of beds to choose from at competitive prices.
2026年1月20日
自発的なレビュー
Bensons For Beds - Southport668 からの回答
We're happy to hear you consistently choose us for your beds! It's great to know you find our customer service excellent, after-service great, and appreciate our competitive prices.
Ian and Emma couldn't have been any…
Ian and Emma couldn't have been any more helpful.
I had a measurement issue and they did everything they could to find a solution.
2026年1月15日
Bensons For Beds - Southport668 からの回答
We're happy to hear that our team was so helpful in resolving your measurement issue. We appreciate your positive feedback and are glad we could find a solution for you.
Professional and friendly customer…
Professional and friendly customer service. Aimee was both helpful and understanding of my requirements.
2026年1月12日
Bensons For Beds - Southport668 からの回答
We appreciate your feedback! We're happy to hear that you received professional and friendly customer service. It's wonderful that our staff was helpful and understanding.
Helpful Experience
Amiee the sales advisor was personable, helpful and friendly offered lots of information/advice and gave us time to consider options, I can’t yet comment if this advice was sound until I take delivery of the bed, mattress and pillow I ordered but I’m hopeful for improved sleep and less joint pain
2026年1月11日
Bensons For Beds - Southport668 からの回答
Thank you so much for your lovely review! 😊
We’re delighted to hear that Amiee was personable, friendly, and helpful throughout your visit. It’s great to know she gave you plenty of information and the time you needed to consider all your options — that’s exactly the experience we want every customer to have.
Thanks again for your support—it means a lot!
Megan at Customer Care
Brilliant service
Brilliant service by Kiara in shop, great communication online, the delivery men were great and the mattress is a dream.
2026年1月8日
Bensons For Beds - Southport668 からの回答
We’re so glad Kiara gave you brilliant in-store service, our online updates kept you informed, and the delivery team were fantastic – enjoy your dreamy new mattress! 💜 Thank you for your positive review - Lauryn at Customer Care
Good explanation of the products
Good explanation of the products
Friendly staff with good service
2026年1月8日
Bensons For Beds - Southport668 からの回答
We appreciate your feedback! We are happy to hear that you received a good explanation of the products from our friendly staff. Thank you for your positive review – Lauryn at Customer Care 💜
Aimee&Ian Amazing Expertise&Advice!
Aimed helped us initially and wowed us with her friendly, helpful and expert advice!
She was Very Enthusiastic, which we loved!
Which led to our new bed purchase.
To finalise the deal Ian helped us.
Again Ian was so helpful, friendly and efficient,even though it was busy we felt well looked after. Amazing to Aimee&Ian, thankyou again!
2026年1月4日
Bensons For Beds - Southport668 からの回答
We’re thrilled to hear Aimee impressed you with her friendly, enthusiastic, and expert advice, and that Ian provided such helpful and efficient support to complete your purchase. We’ll be sure to share your kind words with both of them. Thank you for your positive review – Lauryn at Customer Care 💜
Bensons For Beds - Southport668 からの回答
Thank you for your 5 star review Mrs Beck! We’re thrilled to hear you received great customer service. We appreciate your feedback and look forward to seeing you again,
- Megan at Customer Care
Perfect Experience
Every aspect from product selection to delivery and installation was flawless.
2026年1月6日
自発的なレビュー
Bensons For Beds - Southport668 からの回答
Thank you for your amazing feedback Ian! We’re thrilled to hear every step—from product selection to delivery and installation—was flawless. Your satisfaction means the world to us, and we look forward to serving you again, Megan at Customer Care
Great customer service
Great customer service, no pressure to buy, give us plenty of space to have a good look around! Was there ready when we needed help!
2026年1月6日
自発的なレビュー
Bensons For Beds - Southport668 からの回答
Thank you for your lovely feedback Angie! We’re so pleased you enjoyed a relaxed shopping experience with no pressure and plenty of space to browse. It’s great to hear our team was ready to help when you needed us. We look forward to welcoming you back soon,
Megan at Customer Care
Glen was so helpful and not at all…
Glen was so helpful and not at all pushy. He explained about the mattress and I am more than pleased.
2026年1月1日
Bensons For Beds - Southport668 からの回答
We're happy to hear that you found our team member helpful and informative and that you are more than pleased with the mattress. Thank you for your positive review – Lauryn at Customer Care 💜
Ian at southport knew the products
Ian at southport knew the products, was very patient and pleasant. Very personable and helped us make the right decision for us. Thanks again Ian!
2025年12月29日
自発的なレビュー
Bensons For Beds - Southport668 からの回答
We're happy to hear that you had such a positive experience. It's great to know that our team member's product knowledge and patience helped you make the right choice. Thank you for your positive review – Lauryn at Customer Care 💜
Excellent service with lots of…
Excellent service with lots of information. Opportunity to try out different mattresses for suitability
2025年12月27日
自発的なレビュー
Bensons For Beds - Southport668 からの回答
We're happy to hear you received excellent service and helpful information! We're glad you had the opportunity to find the perfect mattress for your needs. Thank you for your review - Lauryn at Customer Care
Bensons For Beds - Southport668 からの回答
Great service is what we love to deliver, so we’re thrilled to hear that’s exactly what you experienced! 💜 Thank you for your positive review – Lauryn at Customer Care
Excellent service from store to delivery
2025年12月20日
Bensons For Beds - Southport668 からの回答
We appreciate you sharing your positive experience with our store and delivery service; we are so glad you're pleased!
Keaton @ Team Bensons
We had a great experience with Emma
We had a great experience with Emma, she was so helpful and explained everything well. Went out of her way to make sure we had a smooth experience. Really pleased and took the pressure off for us
2025年12月16日
Bensons For Beds - Southport668 からの回答
Thank you for sharing your experience! We’re so pleased Emma went above and beyond to make everything smooth and stress-free for you. We’ll be sure to pass on your kind words to her,
Megan at Customer Care
Would recommend
Kept us informed about delivery.
Took old mattress away for recycling.
Arrived as per instructions.
Very friendly delivery drivers.
2025年12月14日
Bensons For Beds - Southport668 からの回答
We're happy to hear that we kept you informed about your delivery and that our drivers were friendly. Exactly what we aim to do everyday!
Team Bensons - Keaton
Fantastic service, excellent advice
We turned up at 5pm at the end of a long day looking to buy a bed and a mattress and Aimee in Southport couldn't have been more helpful in advising us what would be best for us. I've always bought beds and mattresses from Bensons and this is why. Wonderful service and can't wait to receive our new beds next week!
2025年11月27日
Bensons For Beds - Southport668 からの回答
We’re so pleased Aimee made your visit to Southport such a positive experience! Ending a long day with helpful advice and finding the perfect bed sounds amazing. We can’t wait for you to enjoy your new beds next week! Thank you for your positive review Mrs Lloyd – Lauryn at Customer Care 💜
Ian at the Southport branch was…
Ian at the Southport branch was particularly helpful choosing a mattress.
2025年12月8日
Bensons For Beds - Southport668 からの回答
Thank you for sharing! We’re so glad Ian could help you find the perfect mattress. We’ll make sure he sees your kind words,
Megan at Customer Care
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