The customer service representative Tracey was brilliant from start to finish and was exactly the kind of person you’d want when shopping around for a bed or mattress. She was friendly, non pressurisi... もっと見る
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We checked out Bensons to see if they had what we thought we wanted and they did, but we decided we wanted to try out the beds in store so we went to the St Helens shop. The staff there were very know... もっと見る
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Great service in store not pushed let us browse and answered any questions we had would definitely recommend going here for a bed or mattress
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The all round experience was very good. Staff at the store were very helpful as was the delivery/insulation man. The downside was the up to 12 week wait. Although. now we finally have them, they were... もっと見る
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企業情報
Bensons For Beds - St Helens319 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 6d Ravenhead Retail Park, WA9 1JF, St Helens, Merseyside, 英国
- 174428757
4.9
優良
406件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Andy the store assistant was very…
Andy the store assistant was very helpful and nothing was too much trouble to ensure that I got the best mattress for my needs.
2024年11月29日
自発的なレビュー
Very helpful staff
2024年11月19日
Brilliant experience
Myself and my partner had a brilliant experience mattress shopping in the St Helens store. We were assisted by Georgina, who was extremely helpful and patient. She guided us through the features of a range of mattresses, and comprehensively answered all our questions, which enabled us to choose one we were very happy with. We would definitely return here in future.
2024年11月11日
自発的なレビュー
Georgina staff at st Helen’s branch was…
Georgina staff at st Helen’s branch was knowledgeable and informed, helpful without being pushy and pointed us in the right direction.
2024年11月8日
We went into store to have a look at…
We went into store to have a look at the mattresses as we were unsure what want to buy. After speaking with Tracey one of the store assistance and she explained all the different types of mattresses and advising us to lie in the different type to which we preferred.
All this helped us make informed decision to which mattress to buy.
2024年11月6日
We were greeted with a smile by Harry…
We were greeted with a smile by Harry he asked if we needed help. We asked many questions regarding our purchase. He was very thorough which helped us in our decision. Thank you for making our choice easy.
2024年10月29日
Wonderful customer service still exists
I didn't think customer service still existed until I visited this store. I visited Bensons for Beds in St Helens to measure a bed I had ordered online. Two members of staff welcomed me and I explained what I needed despite the fact I hadn't ordered the bed in-store at St Helens or any other branch. Collectively these people could not have been more helpful and called in a favour from another store to help me out. I cannot recommend these wonderful staff enough! The store would benefit from not being tucked away at the end of the retail park next to an empty unit so more people can benefit from this warm and friendly service.
2024年10月31日
自発的なレビュー
Excellent colleague assistance!
I don’t remember the name of the colleague that served us but she was very knowledgeable and helped us choose the right bed for us. She explained all about the extras that could be purchased and about how the delivery will work. Job well done!
2024年10月26日
My wardrobe has been damaged and none…
My wardrobe has been damaged and none of the delivery guys informed me. So currently I have a crack inside of a brand new wardrobe that wasn’t cheap.
2024年9月3日
自発的なレビュー
Staff were very helpful and no pressure…
Staff were very helpful and no pressure was put on us to buy anything
2024年10月22日
I was given time to look and lay down…
I was given time to look and lay down on all the mattresses to make my choice. The buying process was very easy and the sales assistant was very pleasant and helpful
2024年10月18日
Bed and mattress
The lady in the shop took her time finding which bed and mattress was best for me.
2024年10月10日
We bought two pillows
2024年10月4日
Georgina took the time to show us all…
Georgina took the time to show us all options. Very knowledgeable and helpful
2024年9月27日
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