The customer service representative Tracey was brilliant from start to finish and was exactly the kind of person you’d want when shopping around for a bed or mattress. She was friendly, non pressurisi... もっと見る
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We checked out Bensons to see if they had what we thought we wanted and they did, but we decided we wanted to try out the beds in store so we went to the St Helens shop. The staff there were very know... もっと見る
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Great service in store not pushed let us browse and answered any questions we had would definitely recommend going here for a bed or mattress
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The all round experience was very good. Staff at the store were very helpful as was the delivery/insulation man. The downside was the up to 12 week wait. Although. now we finally have them, they were... もっと見る
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企業情報
Bensons For Beds - St Helens319 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 6d Ravenhead Retail Park, WA9 1JF, St Helens, Merseyside, 英国
- 174428757
4.9
優良
406件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bed review
Georgina gave excellent service and explained all the different types of beds and options and helped to find the right bed for me at the right price.
2024年9月18日
Helpful staff member prepared to work…
Helpful staff member prepared to work around my needs and budget
2024年9月17日
Information on mattresses
Good information about the makes & differences between the mattresses we looked at, very helpful staff member & not too overbearing
2024年9月17日
Andy in St Helens was great
Andy in St Helens was great. Very informative and helpful but not your pushy salesman. He asked the questions to know what we were after and gave us options. Looking forward to getting our new bed and mattress.
2024年9月4日
Went in on spec as we were in St…
Went in on spec as we were in St Helens, really just to get information, the customer service was exceptional from your staff member Tracy, she was caring and extremely knowledgeable about all the products and a credit to you company,
2024年8月27日
Helpful knowledgeable staff
Helpful knowledgeable staff. Free to browse without hassle. Good products and good deals.
2024年3月22日
Amazing experience
Amazing experience helpful but not pushy and very informative. Was served by Tracey at the St Helens branch who was very cheery and happy and helpful could not recommend more!
2024年7月17日
Tracey was a very nice and helpful lady…
Tracey was a very nice and helpful lady whilst also giving you the space to just look yourself.
2024年7月16日
Quality Defects.. extreme poor workmanship!
Absolutely shocking quality of ottaman bed with headboard. Ordered 17th March, received 6 weeks later, damaged headboard, ottaman part was faulty but managed to rectify the alignment! Requested replacement headboard, another 6 weeks, again quality was worse than the 1st headboard, tried for the 3rd time, me being hopeful, again faulty, scratched, ripped and beads were horrendous. Paid an extremely high cost, for extreme quality defects! 14 weeks in total! Disgraceful! Not many options as is a complete set, so either have faulty headboard or no headboard! QA is non existent! Compensation offered (which was insulting), accepted headboard faulty as no other choice unless I wished for the saga to continue.... what value did Bensons bring against competitors and Far East... None
2024年3月17日
自発的なレビュー
The Team Member was Excellent
The Team Member was Excellent
He approached us to let us know he was there but left us alone to peruse at our own leisure. When we had questions he was able to answer them and even rang another store to double check the information he was giving to us.
2024年6月15日
Excellent sales team
Sales person went that extra mile with the information and helping us to pick the right mattress
2024年6月13日
自発的なレビュー
The lad that helped me choose my bed…
The lad that helped me choose my bed was brilliant, he was very knowledgeable about which bed would be best for me
2024年3月13日
People make a difference
The staff made all the difference, they were very professional, very polite and respectful with lots of information which they shared with a passion.
2024年6月2日
Andy the salesperson was very helpful
Andy the salesperson was very helpful. Listened to what we wanted and was able to answer all our questions and guide us to beds that would best suit our needs. Did not feel pressured at all. Good choice of beds and payment options.
2024年5月30日
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