Bensons For Beds - Staples Corner537 レビュー 

301
•
TrustScore 5段階評価の4.5

4.7

Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW Brent Cross, Greater London, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

It was her demonstration of kindness however it was her perfect demonstration of patient, warm human factor that stood out. Eg, I was feeling hot and she asked her colleague to reduce the temperatu... もっと見る

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5つ星のうち5の評価

Great customer service with Sanjay at Staples Corner He was patient and took real interest in what I required. Great service from beginning to end! Delivery team L and G friendly and provided an effi... もっと見る

企業が回答しました

5つ星のうち5の評価

Great costumer service. The gentleman that delivered my mattress wore gloves the entire time. We also had a small chat which I appreciated. What I also appreciated was that I could follow every step... もっと見る

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5つ星のうち5の評価

Your member of staff Amit at Staples Corner London NW2 was very professional in his customer service, gave us good advice and supported us well. The delivery team of 3 were very professional too. Th... もっと見る

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企業情報

  1. 寝室家具店
  2. ・
  3. ベッド専門店
  4. マットレス専門店
  5. 寝具店

Bensons For Beds - Staples Corner537 について

当該企業による記述

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

連絡先

  • Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW, Brent Cross, Greater London, 英国

  • 2084386743

4.7

優良

TrustScore 5段階評価の4.5

301件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.7

すべてのレビュー

(301)

過去12か月のレビュー数: 26,554件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Repeat customer - 20+ years

Visited the store as I was looking for a new supportive king size mattress to replace my existing one which I've had for many years and now requires replacement. Visited Bensons as I'm a previous customer - bought 4 beds from the former South Ruislip store (which is now a Lidl carpark) over a period of 20+ years. I returned to Bensons as I've always been happy with the selection, quality, price and customer service and the store I used was local to me. This time I visited the Staples Corner store as I was in the area at the time visiting other stores and a slight twinge of backache reminded me I need to replace my mattress. The saleman Sanjay was polite, friendly and helpful - not pushy. I explained my requirements and budget and he directed me to a nunber of mattresses to try out - think I tried 6 in total - which enabled me to select the mattress that felt the most comfortable and supportive and was in my anticipated budget. The products available in the store were I felt, competitively priced and of good quality. The recycling service offered for my existing mattress is a very useful service as it will dispose of my existing mattress on the day my new one is delivered. In all very happy - 5 star all round - and no hesitation in recommending

2026年1月30日
自発的なレビュー
Bensons For Beds - Staples Corner537 ロゴ

Bensons For Beds - Staples Corner537 からの回答

We're happy to hear that you had a positive experience at our Staples Corner store. We appreciate your feedback regarding the selection, quality, and service you received. It's great to know that you found what you were looking for and that our recycling service will be helpful. Thank you for your recommendation,
Megan at Customer Care

5つ星のうち5の評価

Top Notch Service

Great service from the start to delivery and assembly. Amit at the Staples Corner branch showed us the mattress suitable for our bodies and also compared a few mattresses. He allowed time for us to make the best decision. The delivery team's communication, delivery and assembly was on point.

2026年1月23日
自発的なレビュー
Bensons For Beds - Staples Corner537 ロゴ

Bensons For Beds - Staples Corner537 からの回答

We're happy to hear that you received great service, from the beginning to the delivery and assembly. It's wonderful that our team's communication was on point and that you were allowed time to make the best decision.

5つ星のうち5の評価

Top tier service from start to finish

I’ve had a fantastic experience with Bensons for Beds from the moment I walked into the store up to and including the delivery of the products.

All my questions were answered in store and the time was taken to ensure I had the items which would maximise my sleep quality without ever making me feel rushed.

The entire experience has been smooth, professional and I would highly recommend Bensons for Beds to any of my friends or family who need sleep related items in the future

2026年1月21日
自発的なレビュー
Bensons For Beds - Staples Corner537 ロゴ

Bensons For Beds - Staples Corner537 からの回答

We're happy to hear about the fantastic experience you had with us, from the moment you entered our store through the delivery of your items. It's great to know that our team took the time to answer your questions and ensure you had the right items to maximize your sleep quality. Thank you for recommending us!

5つ星のうち1の評価

Dunlopillo Super Comfort…

I ordered 2 Dunlopillo Super comfort pillows from Bensons for the first time and it must be my last too. The quality of these expensive pillows are seconds. The manager told me that they are from a new manufacturer. I did ask for a refund since one of them is very poorly made, but in fact both pillows are not prime quality products. I have been using these Dunlopillo for over twenty odd years these are my third replacements over the years. The manager said they cannot refund and they never refund. He would only replace another one. I opened this replacement with him in the shop and found the same problem! The structured holes for the airflow are not cut clean they are rather smeared obscured holes all over. The sad thing is that I have to accept the poor quality of these products because they don't refund. I will never shop with them anymore.

2026年1月19日
Bensons For Beds - Staples Corner537 ロゴ

Bensons For Beds - Staples Corner537 からの回答

Thank you for sharing your experience, and I’m very sorry to hear about the issues you’ve had with the quality of your pillows and the service you received in store. This is not the level of support we want for our customers.

We will take your feedback onboard internally. Thank you for bringing this to our attention.

If there’s anything further you need, we’re here to help,
Megan at Customer Care

5つ星のうち5の評価

I went in looking to purchase a…

I went in looking to purchase a sofabed.
Brent Cross

Fatima who was at her desk, promptly stood up and came over to assist.
I was impressed with her straight forward sales approach - no sales talk, just nice clear answers to my questions.
I called in the following day and placed my order over the phone.
Thank you for a great service.

2026年1月16日
Bensons For Beds - Staples Corner537 ロゴ

Bensons For Beds - Staples Corner537 からの回答

We're happy to hear that you had a great service experience while purchasing a sofabed. We appreciate you mentioning the clear assistance provided. Thank you for your positive feedback and for placing your order with us!

5つ星のうち5の評価

Great experience of buying beds

Great experience of buying beds amit was most helpful and guided us to select the right bed for us. Amit is extremely knowledgable and explained us about sleep pro and the comfort of the mattress.

2026年1月2日
Bensons For Beds - Staples Corner537 ロゴ

Bensons For Beds - Staples Corner537 からの回答

We appreciate you sharing your positive experience! We're so glad to hear that our team member was helpful in guiding you to select the right bed and explaining the comfort of the mattress.
Best Wishes,
We hope to welcome you back soon!
Megan at Customer Care

5つ星のうち5の評価

Prefect place for Beds & Bedding

Great and Friendly Service, no hard sale. Sales person Raj was very helpful.

2026年1月1日
Bensons For Beds - Staples Corner537 ロゴ

Bensons For Beds - Staples Corner537 からの回答

We’re so glad Raj gave you friendly, helpful service without any pressure – that’s what we love to hear! Thank you for your positive review – Lauryn at Customer Care 💜

5つ星のうち5の評価

RAJ at staples corner was an absolute gentleman

Just been and purchased 2 beds and 2 mattresses also frames etc and raj at staples corner was nothing short of amazing… honestly if you want someone who has the best advice and amazing customer service and experience and the best deals then go to RAJ

2025年12月31日
自発的なレビュー
Bensons For Beds - Staples Corner537 ロゴ

Bensons For Beds - Staples Corner537 からの回答

We're happy to hear that you had such a positive experience at Staples Corner. We appreciate your kind words regarding the service you received. Thank you for your positive review – Lauryn at Customer Care 💜

5つ星のうち5の評価

Excellent experience with great quality product

We ordered a single ottoman bed along with a flip mattress for our 12yr son from the Staples Corner Benson store. Special thanks to Mr Sanjay, who patiently explained all the available bed and mattress options and accommodated our changes without any hesitation. The service and delivery was excellent and on time, and the products are of great quality. Overall, a very smooth and pleasant buying experience. Highly recommended.

2025年12月15日
自発的なレビュー
Bensons For Beds - Staples Corner537 ロゴ

Bensons For Beds - Staples Corner537 からの回答

We're happy to hear that you had a smooth and pleasant buying experience at our store. It's great to know that our team member patiently explained the options and accommodated your changes. We appreciate your feedback regarding our excellent service, on-time delivery, and product quality.

Thank you, Team Bensons - Jess

5つ星のうち5の評価

Sanjay at Benson for Beds was…

Sanjay at Benson for Beds was fantastic! He patiently showed me options for a bed for my mum, explained the pros and cons clearly, and gave helpful advice on what to buy. Very courteous and professional – highly recommend him!

2025年11月29日
自発的なレビュー
Bensons For Beds - Staples Corner537 ロゴ

Bensons For Beds - Staples Corner537 からの回答

We appreciate your fantastic feedback! We're so glad to hear that our team member provided patient and helpful advice while you were choosing a bed. Thank you for your recommendation.
Megan at Customer Care

5つ星のうち5の評価

Seamless process order to deliver

The information and communication from order to deliver was excellent; kept very well informed of exactly when items were to be delivered right up to the day which made arranging availability very easy and convenient

2025年12月1日
Bensons For Beds - Staples Corner537 ロゴ

Bensons For Beds - Staples Corner537 からの回答

We're happy to hear that our communication about your order and delivery was helpful. It's great to know that the updates made it easy and convenient for you to arrange your availability. Thanks for your feedback!

5つ星のうち5の評価

I went into another bed shop at Staples…

I went into another bed shop at Staples corner and tried another bed I liked that was cheaper. However, the salesman didn't have the same charisma, personality, friendliness and knowledge as Amit at Benson.

2025年11月20日
Bensons For Beds - Staples Corner537 ロゴ

Bensons For Beds - Staples Corner537 からの回答

We’re so glad his knowledge, friendliness, and personality made such a difference in your experience.
Thank you for your positive review – Lauryn at Customer Care 💜

5つ星のうち5の評価

Excellent

Delivered on time, friendly driver

2025年11月13日
Bensons For Beds - Staples Corner537 ロゴ

Bensons For Beds - Staples Corner537 からの回答

Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons

5つ星のうち5の評価

Great Experience

I had a great experience. Amit, the shop manager was very friendly and helpful in all the purchase process. I will definitely recommend Bensons for beds at Staples Corner

2025年10月31日
自発的なレビュー
Bensons For Beds - Staples Corner537 ロゴ

Bensons For Beds - Staples Corner537 からの回答

We're happy to hear that you had a great experience and found our team member helpful during your purchase process. We appreciate your recommendation of our store,
Megan at Customer Care

5つ星のうち5の評価

Very helpful customer services

Very helpful customer services

2025年10月31日
Bensons For Beds - Staples Corner537 ロゴ

Bensons For Beds - Staples Corner537 からの回答

We appreciate your kind words! Our team is happy to provide excellent customer service, and we are always ready to assist you.
Until next time- thank you,
Megan
Customer Care Team

5つ星のうち5の評価

Another Lovely Experience with Benson

Visited the Staples Corner branch. Wanted a Ottoman bed with colour & design of my daughter's choice& interacting with Mr Amitava was very helpful while choosing the bed & the wardrobes, also received good deals on the purchase.
There was some confusion regarding the price shown online & in store, however the manager was very understanding & explained everything to us, even gave us a good will discount

2025年10月25日
Bensons For Beds - Staples Corner537 ロゴ

Bensons For Beds - Staples Corner537 からの回答

We're glad you had a positive experience at our Staples Corner branch. It's great to hear that our team member was helpful with your selections and that the manager addressed the pricing concerns to your satisfaction. We appreciate your feedback,
Megan at Customer Care

5つ星のうち5の評価

Excellent Staff

Staff were very patient, knew their stuff, and were able to take the time and explain all options.

2025年10月22日
Bensons For Beds - Staples Corner537 ロゴ

Bensons For Beds - Staples Corner537 からの回答

We appreciate you sharing your experience Helen. We're happy to hear that our staff was patient, knowledgeable, and explained all the options for you!
Thank you for your review – Lauryn at Customer Care 💜

5つ星のうち5の評価

Friendly and efficient

The staff members were friendly, efficient and helpful. I had a straight forward purchase, but they were very easy to deal with.

2025年10月8日
Bensons For Beds - Staples Corner537 ロゴ

Bensons For Beds - Staples Corner537 からの回答

We're happy to hear that our staff was friendly, efficient, and helpful during your purchase. We appreciate your positive feedback and are glad you had an easy experience!
Take care,
Megan at Customer Care

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