It was easy to order my bed, it was delivered promptly with regular communications. The team dismantled and removed the existing bed with no fuss, and assembled the new bed professionally. The bed gav... もっと見る
企業が回答しました
所在地
所在地を変更Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW Brent Cross, Greater London, GB
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Purchasing in store was very easy, The staff were extremely knowledgeable & helpful in all matters. The delivery team were also very accommodating and certainly didn’t mind taking my new bed & mattr... もっと見る
In a nutshell 'RAJ'!!! Wonderful salesman. Knowledgable, personable, professional. We visited the Staples Corner store on Tue 26th May and was made to feel welcome and valued. I write this review on b... もっと見る
企業が回答しました
From the moment we walked into the shop and guided to the perfect mattress for our needs, we kinda new this was the one. Oddly the dual tension mattress was incorrectly labelled in the shop, but once... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Staples Corner537 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW, Brent Cross, Greater London, 英国
- 2084386743
4.6
優良
289件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Staples Corner537 からの回答
Thank you for the kind words! We strive to provide excellent service to all of our customers. Your satisfaction is our top priority. We look forward to seeing you again soon, Megan at Customer Care
Bensons For Beds - Staples Corner537 からの回答
We are thrilled to hear that you had a phenomenal experience and that our communication was spot on! It's our goal to provide exceptional service to each and every customer. Thank you for your kind review, Megan at Customer Care
Delivery expected 2050!!!
Originally my delivery was going to arrive a week later, but now it has been moved to 2050!!! Yes apparently waiting for 25 years for a mattress I have paid for in full.
Disgusting that I have taken a day off for this delivery and now no one can rectify it and I now have to wait 3 weeks for the delivery.
2025年7月20日
Bensons For Beds - Staples Corner537 からの回答
We sincerely apologise for the delivery issues you experienced and appreciate your patience while we worked to resolve them. The date reference was to confirm an outstanding balance, which may have contributed to the delay. We’ve since clarified this with you and are pleased to confirm everything is now fully resolved.
Thank you for sharing your feedback,
Megan – Bensons for Beds Customer Care.
Awaiting delivery
Although we have yet to have the bed delivered, the service we received, from Bensons at Staples Corner, was excellent.
2025年7月16日
Bensons For Beds - Staples Corner537 からの回答
Thank you for the positive review! Our team at Bensons is dedicated to providing excellent service to all of our customers, and we are glad to hear that our Staples Corner location met your expectations. We can't wait for you to receive your new bed and experience more of our exceptional service, Megan at Customer Care
Bensons For Beds - Staples Corner537 からの回答
Thank you for your kind words! We are thrilled to hear that you had an excellent experience with Fatima. Our team strives to provide top-notch service to all our customers. We look forward to assisting you again in the future, Megan at Customer Care
The shop assistant gave us time to go…
The shop assistant gave us time to go round all the beds in the store and he was there if we needed him . the store.amazingly displayed which was easy to walk around the store. I will always recommend answer for beds.
2025年7月15日
自発的なレビュー
Bensons For Beds - Staples Corner537 からの回答
Thank you for the glowing review! We take great pride in our store's presentation and ensuring our customers have a comfortable shopping experience. It means a lot to us that you would recommend us for all your bedding needs. See you soon! Megan at Customer Care😊
Great customer service form Sanjay in…
Great customer service form Sanjay in store in Staples corner - went above and beyond to ensure we were making the best decision in terms of our selection giving plenty of tips re support, design etc.
2025年7月4日
Bensons For Beds - Staples Corner537 からの回答
Thank you for taking the time to leave this kind review! We are thrilled to hear Sanjay provided exceptional customer service during your recent visit to our store. Our team takes great pride in going above and beyond to assist customers. We appreciate your business and look forward to seeing you again in the future, Megan at Customer Care
Very informative and helpful
Very informative and helpful, understanding our needs and desires well but offering sensible alternatives. Fantastic choice on two floors.
2025年6月23日
自発的なレビュー
Bensons For Beds - Staples Corner537 からの回答
We're happy to hear that you found our team informative and helpful Susan! It's great to know we understood your needs and offered suitable options with a fantastic selection. Thanks for your feedback, Megan at Customer Care
Today I went to the benson for beds…
Today I went to the benson for beds store in staples corner and I was assisted by Sanjay. He was a very helpful man, he showed me all available options and the beds which I chose he explained all it’s features really well.
2025年6月21日
自発的なレビュー
Bensons For Beds - Staples Corner537 からの回答
We're happy to hear that you found our team member helpful during your visit to our store Sahil. We appreciate you taking the time to share your positive experience with us. Take care, Megan at Customer Care
Noori was very helpful and helped us…
Noori was very helpful and helped us purchase a new mattress.
2025年6月4日
Bensons For Beds - Staples Corner537 からの回答
We're happy to hear that you had a positive experience and that we could help you find a new mattress. Thanks for your feedback, Megan at Customer care
Kind helpful and very knowledgeable…
Kind helpful and very knowledgeable service from manage Amit
2025年5月31日
自発的なレビュー
Bensons For Beds - Staples Corner537 からの回答
We are so glad to hear you received kind, helpful, and knowledgeable service. We appreciate your positive feedback and support, Megan at Customer Care
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Raj was really good, excellent customer service listened to what we wanted and advised on best bed and mattress really happy 😊
2025年5月29日
Bensons For Beds - Staples Corner537 からの回答
We're so happy to hear that our staff provided excellent customer service! It's great to know that you are really happy with the bed and mattress you chose. Thanks for your review, Megan at Customer care
Choice Made Easy
There are so many companies selling beds and mattresses and varying reviews, so I headed into Bensons for Beds with some trepidation. Luckly, I dealt with Amit at Staples Corner. He managed to narrow our needs down to just a couple of mattresses, making our choice easy. Thank you Amit.
2025年5月20日
自発的なレビュー
Bensons For Beds - Staples Corner537 からの回答
We're happy to hear that you had a positive experience in our store. It's great to know that our team member helped you narrow down your choices and made the decision process easier. Thank you for your feedback, Megan at Customer care
The sales assistant was very helpful
The sales assistant was very helpful, took her time to explain everything
2025年5月24日
Bensons For Beds - Staples Corner537 からの回答
We're happy to hear that the sales assistant was so helpful and thorough. Thank you for sharing your positive experience with us! Take care, Megan at Customer Care
Sanjay from the Staples Corner store…
Sanjay from the Staples Corner store has been very helpful.
2025年4月24日
Bensons For Beds - Staples Corner537 からの回答
Thank you for your kind words about Sanjay at our Staples Corner store! We're thrilled to hear he provided excellent service and we'll be sure to pass along your praise to him. We appreciate your business! Sleep well, Team Bensons💜
Bensons For Beds - Staples Corner537 からの回答
Thank you for your kind review! We're so happy to hear that our team was able to provide you with helpful and informative service while listening to your needs. - Team Bensons 💜
A worthwhile experience
Had a wonderful experience.
Sales man was pleasant, patient and helpful regarding product availabilities, offers and insight on orders online.
Very good customer services with a thumbs up!
2025年4月18日
Bensons For Beds - Staples Corner537 からの回答
Thank you for the glowing review! We are thrilled to hear that our sales team provided great customer service and helpful insights. Thank you for choosing our business and we can't wait to assist you again in the future.
Ahmet the manager of the store was very…
Ahmet the manager of the store was very helpful, knowledgable and delightfully patient.
2025年4月13日
Bensons For Beds - Staples Corner537 からの回答
Thank you so much for your kind words, we're thrilled to hear that Ahmet provided such excellent service during your visit. We pride ourselves on having knowledgeable and patient staff members, and we're glad to hear it made a positive impact on your experience. We look forward to seeing you again soon! 😊
Well organised showroom and knowledgable staff
I liked how your showroom at Staples Corner is organised. It was easy to see all the options I was interested in. The sale person was knowledgable and very helpful. It was easy and straightforward to organise the finance arrangement.
2025年4月13日
Bensons For Beds - Staples Corner537 からの回答
Thank you for your kind words! Our team at Staples Corner takes pride in creating a well-organized showroom for our customers to easily explore their options. We're happy to hear our knowledgeable staff and finance arrangements made your experience straightforward.
Bensons Staples Corner: Highly recommended
I visited the staples corner store with my family to choose an adjustable bed for my elderly mother. We were served by Sanjay who was extremely welcoming and made us all feel comfortable. He showed us what the store had to offer in line with our requirements and proved to be extremely knowledgeable. I can't fault our experience in the store and will happily recommend Bensons Staples corner to others.
2025年3月1日
Bensons For Beds - Staples Corner537 からの回答
We're happy to hear that you and your family felt welcomed during your visit. We appreciate your kind words about the service you received while choosing a bed for your mother. Thank you for recommending our store, Megan at Customer Care.
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