We were really impressed by the customer service we received at the Stirling branch. Simon spent time with us, checking our actual sleep positions and explaining our best options. He talked us through... もっと見る
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From the time I went into the Stirling store I received great help. they could not have been more helpful,honest. professional and knowledgeable. The delivery was exactly on schedule and communicat... もっと見る
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Thanks to the entire team at Bensons for Beds. We received our delivery today, the 3 mattresses and one bed frame. Arrived on time, the delivery team was very helpful and professional. Same for the... もっと見る
企業が回答しました
Amazing service love this store the staff are great.Davie showed us the electric ottoman.Absolutely a no brainer.My previous were storage minus electric too heavy a was scared it would fall me.We fin... もっと見る
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企業情報
Bensons For Beds - Stirling750 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 1c Springkerse Retail Park, FK7 7TL, Stirling, Stirlingshire, 英国
- 1786474926
4.8
優良
515件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Bensons For Beds - Stirling750 からの回答
customer,
We're happy to hear that you received excellent service and a great deal; we appreciate you sharing your experience with us.
Team Bensons
Bensons For Beds - Stirling750 からの回答
Lily Beck,
We're happy to hear you received first-class service both in our store and with your delivery! Thank you for letting us know about your experience.
Team Bensons
Sales person very attentive and…
Sales person very attentive and knowledgeable. Goods arrived within stated delivery window. Delivery personnel very helpful and courteous.
2026年3月6日
Bensons For Beds - Stirling750 からの回答
joseph guthrie,
We appreciate you sharing your experience! We're happy to know the salesperson was attentive and knowledgeable, and that the delivery was within the stated window.
Team Bensons
Bensons For Beds - Stirling750 からの回答
Thank you for your lovely feedback — we’re so pleased to hear the staff in our Stirling store were so helpful.
Megan at Customer Care
Helpful and patient stafg
Very helpful staff explained all the different mattresses and beds how they can aid a good sleep and gave us time to consider what we wanted.
2026年3月5日
Bensons For Beds - Stirling750 からの回答
Thank you for your lovely feedback — we’re so pleased to hear our staff were very helpful, explained the different mattresses and beds clearly, and gave you the time you needed to decide what was right for you.
Megan at Customer Care
Extremely satisfied first class service…
Extremely satisfied first class service from all the staff in store especially Autumn a very knowledgeable professional yet friendly and positive.
2026年3月3日
自発的なレビュー
Bensons For Beds - Stirling750 からの回答
Miss Teree,
We really appreciate your feedback! We're delighted to hear that you were extremely satisfied with the first-class service from our knowledgeable, professional, and friendly team.
Team Bensons
we were looking to replace our…
we were looking to replace our relatively new mattress as there was a bit of lack of support when lying on one side for one of us- the friendly and efficient assistant (Autumn) asked us to try the mattress testing equipment in the showroom, and very quickly identified a pressure point-
She was able to point us in the direction of a completely different type of mattress, which has been very successful, leading to much better sleeping- we're very impressed!
2026年2月26日
Bensons For Beds - Stirling750 からの回答
Willie Brown,
We're happy to hear that our mattress testing equipment and staff were able to assist you in finding a more suitable mattress. It's great to know that you are sleeping better now. Thank you for your positive feedback.
Team Bensons
Very helpful and good service in…
Very helpful and good service in choosing the right options.
2026年2月25日
自発的なレビュー
Bensons For Beds - Stirling750 からの回答
Thanks so much Tammy! Wonderful to know the staff were very helpful and the service made selecting the best options simple.
Thanks again for your support—it means a lot!
Megan at Customer Care
Great experience from start to finish.
2026年2月20日
Bensons For Beds - Stirling750 からの回答
Thanks so much for your 5 star review Mr Anderson! Wonderful to know the whole experience was great.🙌
We hope to welcome you back soon!
Megan at Customer Care
The service and delivery was top rating…
The service and delivery was top rating friendly staff very helpful and delivery was accurate and friendly also good customer service all round
2026年2月20日
Bensons For Beds - Stirling750 からの回答
We appreciate your positive feedback! We're happy to hear that you found our staff friendly and helpful, and that the delivery and customer service were top-notch.
Stewart - Team Bensons
Great service from start to finish
The service and advice was excellent. All our questions were answered. Bed was delivered on time by Chris and Richard, who were very helpful.
2026年2月12日
Bensons For Beds - Stirling750 からの回答
We're so glad the service and advice were excellent and all your questions were answered. It's great to hear the delivery was on time and helpful. Thanks!
Bensons For Beds - Stirling750 からの回答
We're so happy you received excellent service and good products delivered on time! We appreciate you sharing.
Fantastic
I had a fantastic customer experience at the Stirling store.
The store was clean, had a vast selection of different beds and mattresses and felt quite relaxing.
Autumn served me and she was terrific. She took the time to ensure that I was completely happy with my order. She offered me plenty of options, gave lots of advice and never made me feel like I was being pressured into a sale. I was made to feel very welcome in the store, rather than just someone in a queue to be served.
The delivery drivers arrived on time and were very quick at removing the old bed and delivering the new one. There was an issue with a pillow I ordered with the bed but they quickly resolved the issue.
After care has been fantastic as well, with Autumn phoning to apologise about the pillow and ensure a new one was on the way.
I can't rate Autumn, the delivery drivers or the store highly enough and will be recommending to friends and family.
2026年1月14日
自発的なレビュー
Bensons For Beds - Stirling750 からの回答
We're happy you had a fantastic experience at our Stirling store. It's great to hear that you found the store clean and relaxing with a vast selection. We appreciate your positive feedback regarding the service you received and the quick resolution of the pillow issue. Thank you for your recommendation!
Everything was fine
Everything was fine apart from not taking American Express. Delivery was put back a week so a bit inconvenient.
2026年2月8日
Bensons For Beds - Stirling750 からの回答
We appreciate your feedback. We're sorry for any inconvenience caused by the delay and our Amex policy. We'll review our processes to improve our customer experience.
Bensons gave very helpful and detailed…
Bensons gave very helpful and detailed advice, including testing of mattresses, pillows, bases etc., all to help pick the right combination for me.
They kept me updated about delivery date and time, and the delivery was made at the time promised. The bed was installed professionally and the old bed taken away.
I'm now enjoying better night's sleep.
2026年2月6日
Bensons For Beds - Stirling750 からの回答
We're happy to hear that our detailed advice helped you pick the right combination and that the delivery and installation were professionally handled. It's great you're enjoying a better night's sleep. We appreciate your positive feedback.
Good place to go for a mattress
Very helpful, friendly staff in the shop. Good comms. about delivery and arrived on time
2026年2月6日
Bensons For Beds - Stirling750 からの回答
We appreciate you sharing your positive experience. We're happy to hear that you found our staff helpful and friendly, and that you received good communication.
Simon was very friendly and not pushy
Simon was very friendly and not pushy. Made me feel at ease with him and he was very knowledgeable of the type of bed I was looking for. A ten from me.
2026年1月31日
Bensons For Beds - Stirling750 からの回答
We appreciate your feedback and are so glad that you felt at ease. It's great to hear that our team member was friendly, helpful, and knowledgeable.
10/10 service.
Davies the sales rep who assist us was great. Very knowledgeable, personable and helpful. Can't wait for our new bed to arrive!
2026年2月4日
Bensons For Beds - Stirling750 からの回答
We're so happy to hear that the sales representative was knowledgeable, personable, and helpful! We appreciate your feedback and hope you love your new bed.
Had a little issue with the tv bed but…
Had a little issue with the tv bed but Stirling Bensons sent 1 of their guys kut to look at it and he fixed the issue in no time thank
2026年2月2日
Bensons For Beds - Stirling750 からの回答
We're happy to hear that our team member was able to resolve the TV bed issue quickly for you. We appreciate your feedback and are glad we could help!
Very helpful shop assistant
Very helpful shop assistant. Order came when he said it would. The delivery men were efficient & friendly. We are pleased with the product. One suggestion would be it would be helpful if all the fittings were not all put together in the same bag.
2026年1月29日
Bensons For Beds - Stirling750 からの回答
We're happy to hear that the shop assistant was helpful and that the delivery was efficient and friendly! We appreciate your suggestion regarding the fittings and will look into it.
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