Stockport Branch , Helpful, polite explained options clearly . No pressure selling. Happy service plenty of choice 👍🏻😊 look forward to see if mattress meets my expectations 🧐
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Brilliant service from Bensons for beds Stockport. Bought mattress in Sale - great value! Knowledgeable, friendly staff. Good choice of delivery dates. Really good communication emails following purch... もっと見る
企業が回答しました
Excellent service from start to finish. Mo was very professional in the showroom. Updates were great. Delivery and installation was perfect. Thank you so much.
企業が回答しました
Ugh, just horrible pushy salespeople in store. You're not doing yourselves any favours. People do not want to be sold to like that. Try reading the room, or asking people some questions that can actua... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Stockport683 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 3 The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, Cheshire, 英国
- 1614747195
4.8
優良
552件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Assistants very helpful and pleasant…
Assistants very helpful and pleasant with plenty of time to choose what we wanted
2026年9月21日
Bensons For Beds - Stockport683 からの回答
Thank you for your kind words! We're thrilled to hear that our team was helpful and that you had a great experience choosing what you wanted. We appreciate your support and look forward to serving you again soon!
Great customer service
A big thank you to Gareth in the Stockport store. We later purchased the mattress online, but his help in choosing was appreciated.
Great choice, no pushy sales, just a keen interest in helping.
2026年9月19日
自発的なレビュー
Bensons For Beds - Stockport683 からの回答
We are so happy to hear that Gareth provided excellent service and helped you find the perfect mattress. We strive to make every customer's experience positive and are delighted that we could assist with your purchase. Thank you for choosing us! 😊 #HappyCustomers #ExcellentService
Great service
2026年9月22日
Bensons For Beds - Stockport683 からの回答
Thank you for the wonderful review! We take pride in consistently delivering top-notch service to our valued customers. It was a pleasure serving you.
Salesman excellent in store
Salesman excellent in store, gave infoematuon but not pushy. Delivery men quick, polite and professiobal. We were kept informed of progress in manufacture and delivery at all times, very happy wirh the whole experience
2026年9月19日
Bensons For Beds - Stockport683 からの回答
Thank you for your wonderful feedback! We are delighted to hear that you had such a positive experience with us. It's great to know that our team provided excellent service from start to finish.
Team Bensons
Bensons For Beds - Stockport683 からの回答
We're so pleased to hear that your delivery arrived on time and that our service was very efficient. Thank you for your positive feedback!
Team Bensons
Really lovely salesman
Really lovely salesman, Sam at the stockport branch. Very helpful, not pushy and knowledgeable.
2026年9月16日
Bensons For Beds - Stockport683 からの回答
Thank you so much for taking the time to leave a review! We are thrilled to hear that Sam provided exceptional service at our Stockport branch. We pride ourselves on having knowledgeable and helpful staff who prioritize customer satisfaction. We hope to serve you again soon! #amazingcustomerservice #teamwork
Helpful staff in store
Helpful staff in store, quick and smooth delivery, happy with the mattress.
2026年9月11日
Bensons For Beds - Stockport683 からの回答
Thank you for your positive feedback! Our team at the store and during delivery are always happy to provide great service. We're thrilled that you are enjoying your new mattress! Sleep well. 😊🛌 #HappyCustomers #GreatService
Seamless from start to finish
Seamless from start to finish, Mo was extremely helpful and patient with us as it took us a while to decide what we actually wanted.
He was full of knowledge and very friendly
Thanks Mo!!
2026年9月5日
Bensons For Beds - Stockport683 からの回答
Hello,
Thank you for your wonderful review! 😊
We're delighted to hear that your experience was seamless from start to finish. Choosing the perfect bed is an important decision, so we're especially pleased that Mo was able to provide the patience, knowledge, and friendly guidance you needed along the way.
Thank you for choosing us, and we hope you enjoy your new bed for many years to come. Thanks again for the recommendation,
Megan | Customer Care Specialist
Kirt,Chris and Imran arrived on time…
Kirt,Chris and Imran arrived on time were extremely quick and efficient in removing my old mattress and bringing in the new one
2026年9月5日
Bensons For Beds - Stockport683 からの回答
"Thank you for your kind words! We strive to provide efficient and timely service to all our customers. We're glad that Kirt, Chris, and Imran were able to assist you with your mattress needs. Cheers!" #EfficientService #SatisfiedCustomers
Sam explained all the different…
Sam explained all the different mattresses very clearly and Barry and Kelvin delivered our choice on time, quickly and cherfully. It was easy to choose the right mattress and they took the old one away.
2026年9月7日
Bensons For Beds - Stockport683 からの回答
Hi John,
Thank you for your wonderful review! 😊 We're delighted to hear that Sam helped make choosing the right mattress easy by clearly explaining the different options available. It's also great to know that Barry and Kelvin delivered your new mattress on time, with efficiency and a cheerful attitude.
We're pleased everything went smoothly, from selecting the perfect mattress to having your old one conveniently taken away. We'll be sure to pass your kind words on to all three team members. Thank you for choosing us, and we hope you enjoy many nights of comfortable sleep,
Megan | Customer Care Specialist✨
Bensons For Beds - Stockport683 からの回答
Thank you for your kind words! We strive to provide exceptional customer service and are thrilled to hear that you had a positive experience with us. We value your patience and are always here to assist you. Thank you for choosing our business!
Bensons For Beds - Stockport683 からの回答
Thank you for your interest in our products! We're excited to help you with your purchase. If you have any questions or need assistance, please reach out. We look forward to serving you!
Outstanding team and service
Outstanding from start to finish - Amazing Team, nothing is too much trouble to ensure a smooth purchase, Thank You to the whole team
2026年8月31日
Bensons For Beds - Stockport683 からの回答
Thank you so much for your kind words! We pride ourselves on providing exceptional customer service and we are thrilled to hear that our team was able to make your purchase experience smooth. We appreciate your support and look forward to serving you again in the future.
Bensons For Beds - Stockport683 からの回答
Hi Gill,
Thank you for your lovely feedback! 😊 We're delighted to hear that Julie's knowledge and expertise helped you find the right choice. Providing friendly, helpful advice without any pressure is exactly the experience we aim to deliver, so it's wonderful to know Julie struck the perfect balance. We'll be sure to pass on your kind words to her. Thank you for choosing us, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist⭐
Very easy and polite service from Sam…
Very easy and polite service from Sam in the Stockport branch. Good advice and easy process. On delivery day everything they said would happen did on time in a courteous professional manner. Team carried bed and storage box upstairs into the bedroom excellent experience from start to finish
2026年8月27日
自発的なレビュー
Bensons For Beds - Stockport683 からの回答
We are so happy to hear that you had an excellent experience with our team at the Stockport branch! It's our goal to provide easy and polite service with timely delivery and courteous professionals. Thank you for choosing us for your bed and storage needs.
Avoid using this branch!
I recently had dealing with the Stockport branch of Bensons for Beds. The initial sales staff were pleasant and helpful.
HOWEVER the bed did NOT arrive on the delivery date given to us. The old bed was dismantled and taken to the tip in anticipation of the delivery.
When Adam (the manager) was contacted about it, he was found lacking. He was not at all bothered that a 75 year old lady would be sleeping on the floor.
He just wanted to wash his hands of the problem, pass it off to somebody else.
He wasn't helpful in any way.
Avoid at all costs. Do not use this branch!
2026年8月14日
自発的なレビュー
Bensons For Beds - Stockport683 からの回答
Hello Dawn,
We're very sorry to hear about your experience and the disappointment caused by the delayed delivery of your bed.
We have reached out to you and requested further order details so that we can investigate this matter fully and understand what happened. Once we have the information required, our team will be able to look into the concerns raised and provide further support,
Megan | Customer Care Specialist
Pleased with my bed
Pleased with my bed, well made. Delivery people were excellent. Very organised and efficient
2026年8月24日
Bensons For Beds - Stockport683 からの回答
Thank you for taking the time to leave us a review! We are thrilled to hear that you are pleased with your new bed and that our delivery team provided excellent service. We strive to provide top-notch quality and efficient delivery for all of our customers. Thank you for choosing our business!
Very helpful and informative
Very helpful and informative. Gave us space to browse until we knew what we wanted.
Easy ordering process and quick delivery. Definitely recommend!
2026年8月20日
Bensons For Beds - Stockport683 からの回答
We're so pleased to hear that you found our team helpful and informative, and that you had the space to browse comfortably. It's wonderful that the ordering process was easy and delivery was quick. Thank you for your recommendation!
Team Bensons
Good staff
Good staff, great communication nothing to much trouble.Highly recommended company.
2026年8月14日
Bensons For Beds - Stockport683 からの回答
We're so happy to hear that our staff provided great communication and were helpful. We truly appreciate your high recommendation!
Team Bensons
Grace and Mo were excellent
Grace and Mo were excellent. They were very knowledgeable and wanted the best mattress for us. We got a great deal and were on our way within 15 minutes of entering the store. Thanks guys, can’t wait for delivery!
2026年8月13日
Bensons For Beds - Stockport683 からの回答
We're so pleased to hear you had such a positive experience in our store! It's wonderful that our team was knowledgeable and helped you find the perfect mattress so quickly. We can't wait for you to receive your delivery!
Team Bensons
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