Bensons For Beds - Stockport683 レビュー 

524
TrustScore 5段階評価の4.5

4.7

Unit 3 The Peel Centre, Great Portwood Street, SK1 2HH Stockport, Cheshire, GB


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5つ星のうち5の評価

Very easy and polite service from Sam in the Stockport branch. Good advice and easy process. On delivery day everything they said would happen did on time in a courteous professional manner. Team carr... もっと見る

企業が回答しました

5つ星のうち5の評価

I was thrilled with the service Teighan extended to my partner and I when we visited and we ended up buying two gorgeous mattresses at a good discounted price. She was extremely knowledgeable and th... もっと見る

企業が回答しました

5つ星のうち5の評価

Sam explained all the different mattresses very clearly and Barry and Kelvin delivered our choice on time, quickly and cherfully. It was easy to choose the right mattress and they took the old one awa... もっと見る

企業が回答しました

5つ星のうち5の評価

Seamless from start to finish, Mo was extremely helpful and patient with us as it took us a while to decide what we actually wanted. He was full of knowledge and very friendly Thanks Mo!!

企業が回答しました


企業情報

  1. 寝室家具店
  2. ベッド専門店
  3. 寝具店
  4. マットレス専門店

Bensons For Beds - Stockport683 について

当該企業による記述

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

連絡先

  • Unit 3 The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, Cheshire, 英国

  • 1614747195

4.7

優良

TrustScore 5段階評価の4.5

524件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(524)

過去12か月のレビュー数: 26,084

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

All good

All good. Excellent service

2026年1月14日
自発的なレビュー
Bensons For Beds - Stockport683 ロゴ

Bensons For Beds - Stockport683 からの回答

We're happy to hear that you had an excellent experience with our service. Thank you for your positive feedback; we appreciate it.

5つ星のうち5の評価

Delivery Team were excellent

Delivery Team were excellent. Rang to advise arrival time, put beds together very quickly and tidied up afterwards.
Polite, knowledgeable, helpful and friendly a credit to the Bensons team.

2026年1月22日
Bensons For Beds - Stockport683 ロゴ

Bensons For Beds - Stockport683 からの回答

We're happy to hear that our delivery team was excellent! It's great to know they were polite, knowledgeable, helpful, and friendly. Thank you for your positive feedback.

5つ星のうち5の評価

Excelent service and advice provided by…

Excelent service and advice provided by Andrej. He was knowledgeable and kind.

2026年1月16日
Bensons For Beds - Stockport683 ロゴ

Bensons For Beds - Stockport683 からの回答

We're so happy to hear that you received excellent service and kind, knowledgeable advice. We appreciate your positive feedback!

5つ星のうち1の評価

Initially a great experience in the…

Initially a great experience in the Stockport store, found what I wanted and got a great deal. I agreed that I would visit the store again the following week.
I then had umpteen calls from your store employee and numerous emails which I found intrusive and irritating. We had agreed that I would pop into the store to finalise and then purchase a bed and a mattress.
I won’t be buying anything from you now.
So annoyed

2026年1月18日
自発的なレビュー
Bensons For Beds - Stockport683 ロゴ

Bensons For Beds - Stockport683 からの回答

Thank you for taking the time to share your feedback, and I’m really sorry to hear about your recent experience. I completely understand how frustrating unwanted calls and emails can be, especially after you’d already agreed to pop back into the store at your convenience.

Just to reassure you — our promotions do change weekly, and we always encourage customers to check in-store so you don’t miss out on the best deals available. That said, you should never feel pressured or overwhelmed by contact from us.

I’ve shared your comments with the team so we can ensure this doesn’t happen again. We truly value your interest, and I’m sorry this situation has put you off. If you ever reconsider, we’d be more than happy to welcome you back and provide the stress‑free experience you should expect from us.

Thank you again for bringing this to our attention,
Megan at Customer Care

5つ星のうち5の評価

Quick and easy buying experience

Popped in to the Stockport, Peel Centre branch for a well overdue mattress. We were immediately met by Eric who welcomed us and gave us a few pointers and pillows and then left us to it with no pressure. He checked how we were doing a little bit later and was really friendly and helpful. Once we’d decided on the mattress we wanted we sat down with him to got through everything and make payment. He gently upsold us the pillows we’d been using and a mattress protector without any hard sell pressure. Everything was clearly explained including the delivery. My wife and I were really happy with the service we got and hope our positive feedback filters through to Eric. We would definitely recommend the peel centre shop based on our experience. I hope the mattress is as good.

2026年1月11日
Bensons For Beds - Stockport683 ロゴ

Bensons For Beds - Stockport683 からの回答

We're happy to hear that you had such a positive experience in our store. We appreciate your comments regarding the service you received and are so glad that our colleague was able to assist you in finding the perfect mattress. Thank you for your feedback.

5つ星のうち4の評価

Friendly but need arrange BSL…

Friendly but need arrange BSL Interpreter for deaf people for communication make sure staff understand what they want for new beds.

2026年1月12日
Bensons For Beds - Stockport683 ロゴ

Bensons For Beds - Stockport683 からの回答

We appreciate your feedback and are glad you found our team friendly. We'll work to ensure better communication support, including BSL interpreters, to serve everyone effectively.

5つ星のうち5の評価

Great choice, helpful and not pushy sales person

The selection of beds in the store was greater than any of the other stores we tried and that was important to us as trying the bed really made us more confident in selecting the right mattress. Trying the beds was encouraged and a pillow was provided to give us a full experience of what it felt like to lie on the mattresses. There was no pushiness and we weren’t rushed but were guided to the right matresses for our requirements.

2026年1月10日
Bensons For Beds - Stockport683 ロゴ

Bensons For Beds - Stockport683 からの回答

We're happy to hear that our wide selection of beds helped you find the right mattress. It's great that you felt encouraged to try them and were guided without feeling rushed. Thank you for your positive review – Lauryn at Customer Care 💜

5つ星のうち5の評価

Staff was polite and helpful and did…

Staff was polite and helpful and did not hassle you let you choose and look round to see what bed I required, also dealt with all my requirements and explained everything in simple terms, overall a pleasant experience to actually shop for a change in a store without being hassled definitely the best store out of the ones I visited

2026年1月6日
Bensons For Beds - Stockport683 ロゴ

Bensons For Beds - Stockport683 からの回答

Thank you for sharing such wonderful feedback Anthony! We’re thrilled you had a pleasant, hassle-free experience and found our team helpful and clear in explaining everything. It’s great to know we stood out as the best store—your kind words mean a lot!
Take care and see you again soon,
Megan at Customer Care😊

5つ星のうち5の評価

Great service and deals in the Stockport branch

My boyfriend and I went into the Stockport branch of Bensons on Sunday 4th January. We needed two new mattresses, and a couple of pillows. I'd previously had a mattress from Bensons 10 years which was due a replacement, but the same mattress was no longer available.

Adam the friendly store advisor gave us straight forward direction to the next closest mattress that was like the one I'd had, and when it came to purchase he really made sure we had the best deal available. Both he and Gareth had great customer service chat and as well as a good deal on two mattresses, we even got some good pub recommendations out of the trip!

Thanks so much - the personal friendly touch really does make all the difference and we left the store feeling super pleased about the whole experience.

2026年1月4日
自発的なレビュー
Bensons For Beds - Stockport683 ロゴ

Bensons For Beds - Stockport683 からの回答

Thank you for sharing such a fantastic review! We’re thrilled Adam and Gareth made your visit so enjoyable and helpful. It’s great to hear you found the perfect mattresses and even got some local pub tips along the way! We’ll make sure they know how much you appreciated their friendly and personal touch.
See you next time! Megan at Customer Care 😊

5つ星のうち5の評価

Good service and very professional by…

Good service and very professional by julie

2026年1月2日
Bensons For Beds - Stockport683 ロゴ

Bensons For Beds - Stockport683 からの回答

We’re so glad Julie provided great service and professionalism – that’s what we aim for every time!
Thanks again for your support—it means a lot!
Megan at Customer Care

5つ星のうち5の評価

Had best experience

Had best experience. Customer service is top notch 👌 and the bed is very comfortable and very good quality.

2025年12月3日
Bensons For Beds - Stockport683 ロゴ

Bensons For Beds - Stockport683 からの回答

We’re thrilled you had the best experience and are loving your comfy, high-quality bed – that’s what we aim for! Thank you for your positive review – Lauryn at Customer Care 💜

5つ星のうち5の評価

Stockport Store

Stockport Store, great experience. No pressure selling. No constant attention, when asked we said we would shout them over and that was respected. When we did ask for help the staff were knowledgeable and courteous. All in all a great service.

2025年12月28日
Bensons For Beds - Stockport683 ロゴ

Bensons For Beds - Stockport683 からの回答

We’re thrilled you had such a relaxed and positive experience at our Stockport store! Knowledgeable and courteous service is exactly what we aim for. Thank you for your positive review – Lauryn at Customer Care 💜

5つ星のうち5の評価

Excellent service

The whole process was excellent from in the shop through to delivery and installation.

2025年12月22日
Bensons For Beds - Stockport683 ロゴ

Bensons For Beds - Stockport683 からの回答

We appreciate you sharing your positive experience! We're so glad the entire process, from the shop to delivery and installation, was excellent for you. Thank you for your review - Lauryn at Customer Care

5つ星のうち5の評価

Totally satisfied with whole process

Useful and accurate advice on the product (a chair sofabed) and delivery times, all sales people we encountered over 2 visits had a pleasant courteous helpful manner. Delivery process went as described and without a hitch; regular updates by email

2025年12月18日
Bensons For Beds - Stockport683 ロゴ

Bensons For Beds - Stockport683 からの回答

We’re delighted to hear you received useful, accurate advice on your chair sofa bed and delivery times, and that every team member you met was courteous and helpful. It’s great to know the delivery process went smoothly with regular updates. Thank you for your positive review – Lauryn at Customer Care 💜

5つ星のうち5の評価

Karen helped us a lot she was very…amazing experience

Karen helped us a lot she was very knowledgeable and put us at our ease about everything, I would definitely recommend Bensons stockport to everyone I know

2025年12月11日
Bensons For Beds - Stockport683 ロゴ

Bensons For Beds - Stockport683 からの回答

We're happy to hear that our Stockport team was so helpful and informative! We appreciate your recommendation and are glad you felt at ease with your purchase.

5つ星のうち5の評価

Very good service

Very good service, Stockport Bensons

2025年12月15日
Bensons For Beds - Stockport683 ロゴ

Bensons For Beds - Stockport683 からの回答

We're glad you enjoyed your experience with our service. Thank you for sharing your positive feedback with us.

5つ星のうち5の評価

Julie was extremely helpful

Julie was extremely helpful. She was knowledgable but gave us space to brows and consider our options

2025年12月3日
Bensons For Beds - Stockport683 ロゴ

Bensons For Beds - Stockport683 からの回答

We're happy to hear that our team member was helpful and provided you with the space you needed. We appreciate you taking the time to share your positive experience. Michael @ Team Bensons

5つ星のうち5の評価

Great experience, easy n quick solutions

Great staff. Not in your face at a all.. Julie great personal friendly help
Manager Adam.. Same very professional and nothing too much to ask... Great advice Great service
Massive choice and range from basic to extended luxury

2025年12月1日
Bensons For Beds - Stockport683 ロゴ

Bensons For Beds - Stockport683 からの回答

We're happy to hear that you enjoyed your experience with our team. We appreciate your positive feedback regarding the assistance you received and the wide selection we offer. Thank you!

– Thank you, Jess- Team Bensons

5つ星のうち5の評価

Sales Andrej has done exceptionally…

Sales Andrej has done exceptionally well on giving recommendations to me in order to assist me to find the most comfortable mattress. It’s the main reason I was buying the mattress here. Andrej is super nice and patient the whole time, nothing else can be asked for more besides his outstanding knowledge of mattress.

2025年11月24日
Bensons For Beds - Stockport683 ロゴ

Bensons For Beds - Stockport683 からの回答

We're happy to hear that the recommendations you received helped you find a comfortable mattress. We appreciate you mentioning the team member's knowledge and patience. Thank you for your positive feedback!

5つ星のうち5の評価

Helpful and knowledgeable

Very pleasant welcome and made to feel like a valued customer

2025年11月28日
Bensons For Beds - Stockport683 ロゴ

Bensons For Beds - Stockport683 からの回答

We appreciate you sharing your experience with us. We're happy you felt valued and welcome as our customer. Thanks for your feedback!

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