Sales girl at Fforestfach branch not at all pushy unlike other bed outlets we have been to. She was extremely up to date and clued up on the various products in store and was able to answer all our qu... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The senior Sales Assistant Bethan was absolutely 💯 brilliant with helping us to choose our mattress to suite our needs very knowledgeable no pressure explained everything clearly took her time and... もっと見る
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Rang the store to check they had the products we wanted. Spoke with Bethan - who confirmed we had previously shopped with Bensons for beds in Shrewsbury - confirming the products & sizes we had before... もっと見る
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The shop assistant was very friendly and helpful, but the shop was very cold, which made the shopping experience more uncomfortable than necessary. When I questioned the cold, I was told that the heat... もっと見る
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企業情報
Bensons For Beds - Swansea707 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 6 West Swansea Retail Park, Cadle, SA5 4BA, Swansea, West Glamorgan, 英国
- 1792796305
4.9
優良
305件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Bensons For Beds - Swansea707 からの回答
Amazing feedback. Thank you so much for giving us 4 stars! Take care, Megan at Customer Care
Good friendly service
2025年1月29日
Bensons For Beds - Swansea707 からの回答
Thank you for being our customer and leaving us a wonderful 5-star review. Take care, Megan at Customer Care
Great staff that listen
Great staff . Make you feel like home and definitely makes you return .
Very knowledgeable too and most importantly “listen” to the customer . I told them I had 4 rescue cats and they were very understanding. Too many sales people (dare I say usually men ) just don’t listen and want the sale, sod any consequences.
2025年1月28日
Bensons For Beds - Swansea707 からの回答
We're happy to hear that our team made you feel at home and listened to your needs, especially regarding your rescue cats. We appreciate your feedback and are glad you enjoyed your experience with us. We look forward to seeing you again in the future, Megan at Customer Care
Great knowledgeable and patient service…
Great knowledgeable and patient service in store!
2025年1月28日
Bensons For Beds - Swansea707 からの回答
We are so happy you received great, knowledgeable, and patient service in our store. We appreciate your positive feedback, Megan at Customer Care
Bensons
Showed what we asked for and we bought it. Job done. Delivery charges on top a bit expensive though. being told warehouse is in miles away no excuse when we buy in store. Salesperson very helpful though.
2025年1月23日
Bensons For Beds - Swansea707 からの回答
We're glad you found what you were looking for and that our salesperson was helpful. We appreciate your feedback regarding the delivery charges. We'll review our delivery costs. Thanks for your review, Megan at Customer Care
Staff were amazing and very helpful
Staff were amazing and very helpful, gave us plenty of time and encouragement to try out all beds before making our choice. Everything explained to us all our questions were answered.
2025年1月21日
Bensons For Beds - Swansea707 からの回答
We appreciate you taking the time to share your experience! We're happy to hear that our staff was helpful and provided you with the time and information you needed to choose the perfect bed.
Take care,
Megan at Customer Care
Thank you Shannon
Shannon was very helpful throughout my purchase of the mattress I chose and answered all my questions helping me hopefully making the right choice
2025年1月14日
Bensons For Beds - Swansea707 からの回答
We're happy to hear that our team was helpful during your mattress purchase, and we appreciate you sharing your positive experience. We hope you made the perfect choice!
Take care, Megan at Customer Care
The sales assistant Ailsa was very…
The sales assistant Ailsa was very helpful and made choosing the right matress easier with her advice.
2025年1月7日
Bensons For Beds - Swansea707 からの回答
We're happy to hear that the advice you received made choosing the right mattress easier. We appreciate you taking the time to share your positive experience.
Take care,
Megan at Customer Care
Great Savings
Great Savings on Tempur Mattress with 20% off plus additional Military Discount.
Great staff and buying was an easy process.
Swansea Branch.
2025年1月5日
Bensons For Beds - Swansea707 からの回答
We're happy to hear that you had a great experience at our Swansea branch and found the mattress savings beneficial. Thank you for your positive feedback on our staff and easy buying process!
Take care,
Megan at Customer Care
Sales assistant was helpful
Sales assistant was helpful yet allowing us time to consider the options that was outlined
2025年1月1日
Bensons For Beds - Swansea707 からの回答
We're glad you appreciated the assistance and the time to explore your choices. Thank you for sharing your positive experience with us!
Take care,
Megan at Customer Care
Very knowledgeable of all the products…
Very knowledgeable of all the products in the store and extremely helpful with guiding us to the best beds.
Very happy with the deals in store too.
2024年12月30日
Excellent staff in store
Excellent staff in store, the lady was extremely knowledgeable and helpful.
She allowed me time to try out beds & did not rush me into buying and told me to take my time. I went back a second time to finally decide between 2 mattresses and the same lady helped me without being pushy.
2024年12月6日
The staff so helpful
The staff so helpful
Pity one part of order due January bed basethe other by the mattress company not till March!
2024年12月5日
Very helpful staff,easy to order beds…
Very helpful staff,easy to order beds and arrange delivery.
2024年11月14日
NEEDED A MATRESS FOR MY BAD BACK !
NEEDED A MATRESS FOR MY BAD BACK SPOKE WITH AILSA IN STORE SHE WAS AMAZING TRIED OUT LOTS OF BEDS SHE WAS SO PATIENT AND SO HELPFUL WE FOUND A LOVELY BED BOUGHT IT CANT WAIT FOR NEXT WK DELIVERY ! ALL STAFF IN STORE WERE DRESSED IN HALOWEEN EVEN HAD TREATS FOR THE KIDS FABULOUS STAFF & STORE THANKYOU AILSA SO MUCH FOR FABULOUS SERVICE !
2024年10月31日
自発的なレビュー
Excellent staff and products availability.
Good product range available to view on site at Swansea Store.
The 2 members of staff (Sarah and Ailsa) were patient, informed and had good senses of humour. Qualities essential for my disabled partner.
Sale made. Happy customers.
2024年10月27日
Excellent customer service
Excellent customer service, very professional, helpful and had a smile
2024年10月22日
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