Heartfelt thanks to Josh who made taking my 85 year old mum to get a new bed a good experience . Patient , knowledgable , not at all pushy and happy to keep trying different mattresses etc. Have booke... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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My mattress was delivered by Carl and Steve and I was extremely impressed with how efficient they were. They made light work of taking my old mattress for recycling and moving in the new one. I am so... もっと見る
Perfection from start to finish. Care was taken in delivering the new bed and taking the other away. The bed is wonderful and l have never slept so well in the past. Great experience. Thank yo... もっと見る
企業が回答しました
Have bought several items all at different times.staff always very helpful and friendly. Bensons kept me informed on delivery updates.on day of delivery was given time slot which was helpful. Each ite... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Taunton114 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 3 Priory Fields, Priory Avenue, TA1 1QS, Taunton, Somerset, 英国
- 1823423831
4.8
優良
525件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Taunton114 からの回答
We're so happy to hear that your experience was excellent from the moment you arrived! Thank you for sharing your positive feedback with us.
Team Bensons
Good experience
Good experience, felt welcomed into the shop and options explained clearly to us
2026年7月28日
Bensons For Beds - Taunton114 からの回答
We're so pleased you had a good experience and felt welcomed into our shop. It's great to hear that the options were explained clearly to you. Thank you for your kind feedback!
Team Bensons
Taunton
Dealt with Taylor from taunton branch calm professional a credit to the company he was patient with me trying to find us the right bed and In the end found somthing perfect. Thanks again Taylor
2026年7月25日
自発的なレビュー
Bensons For Beds - Taunton114 からの回答
Thank you for your wonderful review! We're delighted to hear that Taylor at our Taunton store provided such calm, professional, and patient service while helping you find the perfect bed.
Thank you for choosing us, and we hope you enjoy many comfortable and restful nights in your new bed! 😊
Everything delivered on time
Everything delivered on time, efficiently as promised. Kept us informed throughout the process.
2026年7月19日
Bensons For Beds - Taunton114 からの回答
We're so pleased to hear that everything was delivered on time and efficiently, just as promised. It's wonderful to know we kept you informed throughout the process. Thank you for your kind feedback!
Thank you for your review - Lauryn at Customer Care 💜
was very happy with the service i had…
was very happy with the service i had in the store.
2026年7月19日
自発的なレビュー
Bensons For Beds - Taunton114 からの回答
We're so pleased to hear you were very happy with the service you received in our store. Thank you for sharing your positive feedback with us!
Thank you for your positive review - Lauryn at Customer Care
Awful delivery service
Awful delivery service, they left 3 super king size beds and mattress in living room for myself and my wife to carry upstairs. They said the delivery time is 2 pm but they actually delivered in the evening around 7pm.
2026年7月3日
自発的なレビュー
Bensons For Beds - Taunton114 からの回答
Thank you for sharing your feedback. I'm truly sorry to hear about the difficulties you experienced with your delivery. I understand that during the delivery, the drivers were unable to get the items upstairs themselves. I understand this has caused an inconvenience and I will feed this back so we can improve our services in the future.
Thank you for your review - Lauryn at Customer Care.
At main store & delivery
At main store , Great service, friendly and extremely patient & helpful.
Some delivery issues easily resolved by the company but nothing that would prevent me from using Bensons in the future. Delivery services very good.
Thanks.
2026年2月2日
Bensons For Beds - Taunton114 からの回答
We're so glad to hear you received great service and found our team friendly and helpful. We appreciate your understanding regarding the delivery and look forward to serving you again!
Team Bensons
Salesman was helpful
Salesman was helpful, not pushy. Delivery men were great, efficient and tidy.
2026年6月17日
Bensons For Beds - Taunton114 からの回答
We're so pleased our team was helpful and our delivery efficient. Thank you for your kind feedback!
Team Bensons
From order to delivery
I was kept well informed of the progress of my order. The disposal of my old bed mattress and headboard was done efficiently. The delivery and construction of my new bed was courteous helpful and friendly, all packaging taken away, great service.
2026年6月17日
自発的なレビュー
Bensons For Beds - Taunton114 からの回答
We're so pleased you were kept well informed and that the disposal of your old items was efficient. It's wonderful that our team was courteous, helpful, and friendly, and that all packaging was taken away. Thank you for your feedback!
Team Bensons
We were attended to by an effective
We were attended to by an effective, efficient, helpful and personable staff member.
2026年6月12日
Bensons For Beds - Taunton114 からの回答
We're so pleased our team member was effective, efficient, helpful, and personable. Thank you for your kind feedback!
Team Bensons
Friendly staff well explained to us…
Friendly staff well explained to us about different beds .very helpful in finding the right bed for us.
2026年5月27日
Bensons For Beds - Taunton114 からの回答
We're so pleased our team was friendly and helpful in finding the perfect bed for you. Thank you for your feedback!
Team Bensons
Bensons For Beds - Taunton114 からの回答
We're glad our team was polite and helpful. Thank you!
Team Bensons
From selecting our new mattress to the…
From selecting our new mattress to the delivery the customer service was excellent. The sales person was both polite and knowledgeable , as was the delivery team. Overall a very positive experience.
2026年6月4日
Bensons For Beds - Taunton114 からの回答
We're so glad to hear you had such a positive experience with us, from selecting your mattress to its delivery. We truly appreciate your kind words about our team's politeness and knowledge.
Team Bensons
Keean customer service was impeccable
Keean customer service was impeccable. Thanks Keean.
2026年6月3日
自発的なレビュー
Bensons For Beds - Taunton114 からの回答
We are glad you enjoyed your experience. We appreciate your kind words. Thank you!
Team Bensons
Consistent high quality service!
The showroom staff were on top of their game following our confused ramblings to determine the best option for us. The bed arrived one week later and was ‘built’ in our bedroom by extremely agreeable delivery men. A very similar experience each time e shop at Bensons.
2026年6月1日
Bensons For Beds - Taunton114 からの回答
We're so glad our showroom staff helped you find the perfect bed and that our delivery team provided excellent service. Thank you for your positive feedback!
Team Bensons
Delivery was done in a very orderly…
Delivery was done in a very orderly way. Even with the heat the two delivery persons focussed on getting the job done properly.
2026年5月29日
Bensons For Beds - Taunton114 からの回答
We're glad to hear our delivery was orderly, even with the heat. We appreciate your kind words about our team's focus.
Team Bensons
Bensons For Beds - Taunton114 からの回答
We are glad we were polite and fast.
Team Bensons
Bensons For Beds - Taunton114 からの回答
We're glad our staff was helpful.
Team Bensons
Excellent experience in-store
Excellent experience in-store, bur poor after-sales. Bed was delivered without wheels. Two man delivery on 17/05/2026 was very rushed . They couldn’t get away quick enough. Poor customer service.
2026年5月21日
Bensons For Beds - Taunton114 からの回答
We appreciate your feedback. We are concerned to hear about the delivery and missing wheels. We are reviewing our after-sales process to improve.
Team Bensons
Absolutely loving my new bed never…
Absolutely loving my new bed never slept so well my partner built is so easy to build and loving all the storage delivery men were absolutely brilliant my partner said very helpful
2026年5月11日
Bensons For Beds - Taunton114 からの回答
Thank you so much for the lovely feedback! We’re thrilled to hear you’re loving your new bed and sleeping so well. Great to know it was easy to build, the storage is a hit, and our delivery team were brilliant and helpful. Enjoy! 😊
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