Bensons For Beds - Telford737 レビュー 

389
•
TrustScore 5段階評価の5

4.8

Unit 3 Telford Forge Retail Park, Overdale, TF3 4AG Telford, Shropshire, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

David was excellent when we were shopping for a new bed. Friendly and knowledgeable, he was very good at listening to what we wanted and our sleep preferences then offering guidance towards what mat... もっと見る

企業が回答しました

5つ星のうち5の評価

As a elderley couple we decided to purchase our new mattress from BENSON S! DAVID THE SALESMAN WAS EXCELLENT ,HE KNEWVHIS PRODUCTS VERY WELL.OUR DELIVERY DATE WAS EXCELLENT AS WAS THE PRICE.DELIVERY... もっと見る

企業が回答しました

5つ星のうち5の評価

We walked into the shop in telford and was immediately put at ease. No pushing for a sale just great advice and friendly helpful service. The matress that was sold to us is absolutely 💯 the best we h... もっと見る

企業が回答しました

5つ星のうち5の評価

Superb delivery service. The guys were beyond superb! Called 40 mins prior to delivery, they were friendly yet professional really nice men. They removed their shoes without me asking, took mattre... もっと見る

企業が回答しました


企業情報

  1. 寝室家具店
  2. ・
  3. ベッド専門店
  4. マットレス専門店
  5. 寝具店

Bensons For Beds - Telford737 について

当該企業による記述

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

連絡先

  • Unit 3 Telford Forge Retail Park, Overdale, TF3 4AG, Telford, Shropshire, 英国

  • 1952216803

4.8

優良

TrustScore 5段階評価の5

389件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

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4.8

すべてのレビュー

(389)

過去12か月のレビュー数: 26,637件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Helpful

Very helpful staff still had records of our first purchase off them so knew what we were looking for

2025年1月23日
Bensons For Beds - Telford737 ロゴ

Bensons For Beds - Telford737 からの回答

We're happy to hear that our staff was so helpful and remembered your previous purchase! It's great to know we could assist you effectively.
Take care, Megan at Customer Care

5つ星のうち5の評価

Excellent customer service

David was incredibly professional

2025年1月18日
Bensons For Beds - Telford737 ロゴ

Bensons For Beds - Telford737 からの回答

We're happy to hear that the service was professional. We appreciate your feedback and time, Megan at Customer Care

5つ星のうち4の評価

Brilliant customer service

Brilliant customer service, knowledgeable of their beds etc.

2025年1月16日
Bensons For Beds - Telford737 ロゴ

Bensons For Beds - Telford737 からの回答

We're happy to hear you found our customer service brilliant and our team knowledgeable about our beds. Thank you for your positive feedback, Megan at Customer Care

5つ星のうち5の評価

Very friendly member of staff at the…

Very friendly member of staff at the Telford branch who was very helpful, good offers on at the time I went in store, was happy with the selection of mattresses as I had a couple shortlisted in store after trying them, overall I would buy from again!

2025年1月7日
Bensons For Beds - Telford737 ロゴ

Bensons For Beds - Telford737 からの回答

We're happy to hear that you found our Telford staff member friendly and helpful! It's great you were pleased with the mattress selection and offers. We appreciate your feedback and hope to see you again!
Take care,
Megan at Customer Care

5つ星のうち4の評価

Excellent service

Excellent service

2025年1月10日
Bensons For Beds - Telford737 ロゴ

Bensons For Beds - Telford737 からの回答

Thank you for the 5-star review! We value your feedback and can’t wait to see you again. Take care, Megan at Customer Care

5つ星のうち5の評価

Great service from Kerry and Julie

Great customer service from Kerry and Julie , very helpful and patient in helping me find the right bed , nothing is too much trouble and very friendly and pleasant, not pushy at all just extremely helpful

2025年1月9日
Bensons For Beds - Telford737 ロゴ

Bensons For Beds - Telford737 からの回答

We appreciate you sharing your positive experience! We're happy to hear that our team members were helpful and patient in assisting you with finding the perfect bed. It's great to know their friendly service made your experience pleasant.
Thank you,
Megan at Customer Care

5つ星のうち5の評価

Staff welcoming but not pushy

Staff welcoming but not pushy. Explained the layout of the shop . Pleasant experience

2025年1月4日
Bensons For Beds - Telford737 ロゴ

Bensons For Beds - Telford737 からの回答

We're happy to hear that our staff made you feel welcome and provided helpful information. Thank you for your positive feedback; we appreciate it! Take care,
Megan at Customer Care

5つ星のうち5の評価

Good

Service was friendly quick and easy

2025年1月2日
Bensons For Beds - Telford737 ロゴ

Bensons For Beds - Telford737 からの回答

We appreciate your positive feedback! We are so glad that you found our service friendly, quick, and easy to use.
Take care,
Megan at Customer Care

5つ星のうち5の評価

Kerry at Telford was helpful patient…

Kerry at Telford was helpful patient and polite a true ambassador someone I’d recommend to friends and now also the store

2025年1月2日
Bensons For Beds - Telford737 ロゴ

Bensons For Beds - Telford737 からの回答

We're happy to hear that you had such a positive experience! It's wonderful to know that our team member was so helpful. We appreciate you recommending us, Megan at Customer Care

5つ星のうち5の評価

Very helpful

Very helpful, great understanding of needs and no sales pressure

2024年12月30日
Bensons For Beds - Telford737 ロゴ

Bensons For Beds - Telford737 からの回答

We appreciate your feedback! We are so glad that we could understand your needs and provide assistance without sales pressure.
Take care,
Megan at Customer Care

5つ星のうち5の評価

Amazing Friendly Professional Service

Julia our sales representative was welcoming, professional and nothing was too much trouble for her. We were trying all the mattresses as we were unsure what we were looking for. We found the mattress for our needs and two pillows as well. We were advised how to look after our mattress how and when to turn it, and a whole lot more. The service was just amazing.

2024年12月28日
Bensons For Beds - Telford737 ロゴ

Bensons For Beds - Telford737 からの回答

We appreciate your positive feedback! We're happy to hear that you felt supported while finding the perfect mattress and pillows for your needs. Thank you for sharing your experience, Megan at Customer Care

5つ星のうち5の評価

Amazing customer service

Went in today to sort out a new bed for when we move, Michael in the Telford branch was amazing and so helpful, no pushing towards something we didn't like and made the visit delightful and we now have the perfect bed on order.

2024年12月31日
自発的なレビュー
Bensons For Beds - Telford737 ロゴ

Bensons For Beds - Telford737 からの回答

Thank you for your positive review – Lauryn at Customer Care 💜

5つ星のうち5の評価

Very helpful

Very helpful, did not hound you as soon as you came through the door and gave you chance to look around but there if you had questions. Always been very impressed and this was no exception.

2024年12月31日
Bensons For Beds - Telford737 ロゴ

Bensons For Beds - Telford737 からの回答

We're glad you enjoyed your experience. It's great to hear that our team provided the support you needed without being overbearing. Thank you for your positive feedback; we appreciate it!

Thank you, Jess - Team Bensons

5つ星のうち5の評価

To understand our experience read the full text!

The salesperson was very friendly informative and a good listener. She initially took us through a series of tests to determine what degree of matress compressibility suited my wife best. She next demonstrated mattresses made by using different techniques, explaining the expected differences in experience in sleeping on each one. Price was not mentioned at all but I guess this would have been the case if we had given her a budget initially. My wife ended up quite content with her purchase and we did not feel pressured at all in any direction during the interaction.

2024年12月29日
Bensons For Beds - Telford737 ロゴ

Bensons For Beds - Telford737 からの回答

We're glad you found the salesperson friendly, informative, and a good listener. We appreciate that the mattress testing and demonstration helped your wife find a suitable purchase. Thank you for sharing your experience; we value your feedback.

Thank you, Jess - Team Bensons

5つ星のうち5の評価

Great customer service

Cant express how happy me and my partner were with the customer service when buying our bed. We were greeted and shown around by Dave Pilling, who was brilliant. He explained to us the science behind a good mattress and helped pick out the perfect bed for us - extremely knowledgeable and a perfect host.

10/10 all round.

2024年11月16日
自発的なレビュー

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