First the negatives....I tried to order online and it stated free assembly. When I went through processing my order there was nothing on there to confirm assembly. Now the positives...I then rang... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The assistant in the shop was friendly, extremely knowledgeable and helpful, and made the choice of a bed and mattress a stress free experience. Explained all the choices available, their cost, benefi... もっと見る
Dirty van made the bed packaging dirty. Now my carpet upstairs is dirty, must be oil. Delivery guys didn't care at all. They run away so quickly I didn't have time to act. I have to pay a carpet cle... もっと見る
企業が回答しました
The staff throughout. I wouldnt usually post things like this but the service from when I entered the store, was left to browse around and when ready nodded someone over to help, to purchase with the... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Thurrock561 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit D1a Lakeside Retail Park, RM20 1WN, Thurrock, Essex, 英国
- 1708869617
4.8
優良
391件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had an excellent service by Chris and…
I had an excellent service by Chris and Ben. They were amazing.
2024年2月25日
The lovely lady who served us
2024年2月23日
Great Experience
Great experience and customer experience. Ben spent so much time with us on the bed we wanted and sharing his fantastic knowledge. A really great experience and would recommend going to Bensons for beds. Thanks Ben for all your help.
2024年2月25日
We found the advise to be very open and…
We found the adviser to be very open and honest and knowledgeable this helped with the purchase.
2024年2月25日
Staff service and knowledge.
2024年2月18日
A joy
Our shopping experience was great. We didn't feel pressured or pursued around the store, and we were able to get what we needed with a very short lead time!
2024年2月17日
The store is nicely laid out with beds…
The store is nicely laid out with beds logically grouped by manufacturer. As it turned out, we were served by the manageress, who has a wealth of experience and knowledge of beds themselves. There was no pressure and her cheerful manner made our visit and purchase a pleasure.
2024年2月14日
Seamless Satisfaction: A Glowing Experience with Bensons For Beds
I recently purchased two mattresses from Bensons For Beds, and I'm pleased to share a positive experience. The service was excellent—straightforward and efficient. The delivery process was impressively quick, and I encountered no issues. Overall, a seamless and satisfying shopping experience with no negatives to report. Highly recommended.
2024年2月7日
The staff were very friendly
The staff were very friendly, helpful and professional which made it a very easy process.
2024年2月8日
Amazing staff, very professional and still down to earth.
The member of staff that helped us was brilliant he gave us all the information we needed on different mattresses and bed frames. The shop was clean and tidy. Ben made us feel very welcome and helped us find an amazing bed within our price range.
2024年2月8日
Excellent Customer care
Lateef was helpful and knowledgeable. Followed up my query and did his best to find what we needed. Returned to order with him despite having another branch closer due to his customer care.
2024年2月1日
Pleasant experience
Andrea she was so informative asked us what our needs were , explained the different types of mattresses and just generally lovely lady.
2024年2月1日
Excellent service
Excellent service, Lateef at the lakeside branch was awesome, I had amples of questions, kept calling him for sizes, material, colour and not once he showed frustration.
We got there in the end and placed the order.
2024年1月31日
Staff member very good and took time to…
Staff member very good and took time to look at our needs and what mattress would be best for us
2024年1月28日
Knowledgeable and friendly staff…
Knowledgeable and friendly staff member.
Listened to what we wanted.
Worked within our budget.
2024年1月27日
Great choice of beds and matrasses
Great choice of beds and matrasses to chose from. Member of staff really helpful. No pressure sale
2024年1月25日
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