Excellent customer service in the Truro branch from staff member Kevin. He was very quick to offer us assistance. He offered for us to use the machine to find out the right option for a mattress for u... もっと見る
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Kevin was very helpful. Gave us the help we needed without putting us under pressure allowed us all the time we needed to test the various mattresses without any pressure to buy. Would highly recomm... もっと見る
The manager Kevin in the Truro store couldn’t have been more helpful. I made many phone calls and then ended up going in store, and he was professional, friendly and personable throughout.
企業が回答しました
Delivery was ok friendly but literally dumped the boxes in no help I wanted stuff taking away but they were running late said they don’t do that.
企業が回答しました
企業情報
Bensons For Beds - Truro382 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit A1 Newquay Road, TR1 1GH, Truro, Cornwall, 英国
- 1872320236
4.8
優良
539件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good communication and honest approach
Good communication and honest approach. Very helpful
2026年6月14日
Bensons For Beds - Truro382 からの回答
We're glad our communication and honest approach were helpful. Thank you!
Team Bensons
Benson for beds Truro .
Benson for beds Truro .. very efficient, friendly and knowledgeable staff helped me test varies mattresses until I found a match.. I had other cheaper options in store but took a great quality matress with interest free options.. delivery was spot on time and thec2 lads carried it up 2 flights to my flat .. Id definitely recommend.
2026年5月31日
Bensons For Beds - Truro382 からの回答
We're so pleased to hear about your efficient and friendly experience with our team. It's wonderful that our staff helped you find the perfect mattress and that the delivery was spot on. Thank you for your recommendation!
Team Bensons
Excellent experience
Plenty of parking. Clean, tidy store. Approached by an assistant rather than left wandering around.
Paperwork completed quickly and efficiently by the excellent sales assistant.
Fast delivery as well.
2026年6月6日
Bensons For Beds - Truro382 からの回答
We're so pleased you found our store clean and tidy with plenty of parking. It's wonderful our assistant was helpful and that your paperwork was completed quickly. We appreciate your kind words about our fast delivery!
Team Bensons
The whole experience from start to…
The whole experience from start to finish was excellent polite and friendly staff all the way through
2026年6月6日
Bensons For Beds - Truro382 からの回答
We're so pleased to hear your entire experience was excellent with our polite and friendly team. Thank you for your kind feedback!
Team Bensons
My delivery was flawless thank you
My delivery was flawless thank you.
The guys, Paul and Ryan were polite, friendly, punctual, neat and tidy.
I was kept in touch with the expected time of delivery.
Absolutely great service, thankyou.
I do have to say, I wish you would offer to build the wardrobes though. Am willing to pay of course.
Otherwise your team are an asset to you.
2026年6月1日
Bensons For Beds - Truro382 からの回答
We're so pleased to hear your delivery was flawless and our team provided such great service! We appreciate your feedback regarding wardrobe assembly and will consider it for future improvements.
Team Bensons
Our salesman Jon was a star he could…
Our salesman Jon was a star he could not have been more friendly and helpful. He made the whole experience less stressful. Our delivery men were just as friendly and helpful and we would recommend Bensons to anyone.
2026年5月29日
Bensons For Beds - Truro382 からの回答
We're so pleased to hear our team was friendly and helpful, making your experience less stressful. We appreciate your recommendation!
Team Bensons
Faultless
Helpful, non-pushy salesperson (thanks Mike), great customer updates about the progress of our order, and delivered bang on time by friendly, polite team.
2026年5月29日
Bensons For Beds - Truro382 からの回答
We're so pleased you found our salesperson helpful and non-pushy. We're glad you appreciated the order updates and timely delivery by our friendly team. Thank you!
Team Bensons
Been a very pleasant experience right…
Been a very pleasant experience right from the showroom to delivery.
2026年5月20日
自発的なレビュー
Bensons For Beds - Truro382 からの回答
We're so glad you had a pleasant experience from showroom to delivery! Thank you for your feedback.
Team Bensons - Jess
Bensons For Beds - Truro382 からの回答
We appreciate your positive feedback! We are so glad you found our service informative and efficient.
Team Bensons - Jess
Very helpful comparisons- efficient…
Very helpful comparisons- efficient delivery and collection of old mattress
2026年5月15日
Bensons For Beds - Truro382 からの回答
We're so glad you found our comparisons helpful and that delivery and collection were efficient!
Team Bensons - Jess
patient and knowledgeable
Mike at the Truro store was helpful and knowledgeable, and helped us find what we wanted after many journeys across the store lying on a number of beds.
He then found us the best deal that could be managed.
2026年5月9日
Bensons For Beds - Truro382 からの回答
That’s great to hear! 😊 Mike sounds like a star—patient, knowledgeable, and determined to find you the best deal. Thanks so much for sharing your experience✨
Bensons For Beds - Truro382 からの回答
Thank you! 😊 We’re delighted to hear you enjoyed great service and a quick delivery—exactly how it should be. Enjoy your purchase! ⭐
Well Done Benson Beds
Very efficient and competent staff
Very knowledgeable about their products
Thank you very much Jamie in Truro, Cornwall.
2026年5月8日
Bensons For Beds - Truro382 からの回答
Thank you for the kind words Mr Davis! We’re delighted to hear Jamie in Truro provided such efficient and knowledgeable service — we’ll be sure to pass this on😊
Bensons For Beds - Truro382 からの回答
We're happy to hear that you found our team member helpful, informative, and not pushy, and that you were able to browse comfortably.
Team Bensons
Great
We were left alone to try out all the mattresses and then the lovely lady helped us when we had decided on which one.
2026年5月1日
Bensons For Beds - Truro382 からの回答
We're happy to hear that you were able to explore our mattresses at your own pace and received assistance when you were ready. Thank you for your review!
We look at the bed and the guy in the…
We look at the bed and the guy in the shop was great answered all the questions we ask
2026年5月5日
Bensons For Beds - Truro382 からの回答
We're happy to hear that our team member was helpful and thorough in answering all of your questions about the bed! Thank you for your review.
Helpful,knowledgeable staff,no pressure…
Helpful,knowledgeable staff,no pressure to buy,once purchased,updates on phone were helpful,delivery staff friendly and helpful.
2026年5月1日
Bensons For Beds - Truro382 からの回答
We're happy to hear our team was helpful and knowledgeable, and that you felt no pressure to buy. It's great the updates and delivery were helpful! Thank you!
The staff at the Truro shop were very…
The staff at the Truro shop were very helpful in helping me choose the right bed and firm mattress. The delivery team were friendly and professional, assembled everything carefully, didn’t damage anything, and took away all the rubbish and packaging afterwards. Very happy with the service.
2026年4月22日
Bensons For Beds - Truro382 からの回答
Thank you for the wonderful feedback! We’re so pleased the Truro team could help you find the right bed and firm mattress. It’s great to hear the delivery team were friendly, professional, and left everything neat and tidy. We really appreciate your kind words and are delighted you’re happy with the service!
Bensons For Beds - Truro382 からの回答
Thank you! 😊 We’re really pleased you were happy with the service.
Your satisfaction means the world to us,
Megan | Customer Care Specialist
Helpful Staff in Truro & Camborne branches.
We went to the Truro branch a few months ago. Dani could not have been more helpful and welcoming. She had great advice and was very knowledgeable. We collected our mattress later that day from the Camborne store where Joe was also extremely helpful.
2026年2月12日
自発的なレビュー
Bensons For Beds - Truro382 からの回答
We're happy to hear that you received such great assistance at both our Truro and Camborne locations. It's wonderful to know that our team members were so helpful and knowledgeable!
Thank you for your positive review – Lauryn at Customer Care 💜
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