Excellent customer service salesman was very knowledgeable polite and no pressure sales tactics gave us time to try different Mattresses and explained the differences in there construction we settle... もっと見る
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Fantastic service. Ask for Rob at Gallagher Retail Park he is the most genuine, non pushy, non judgemental, helpful sales person I have ever known. This was our third purchase from him and he al... もっと見る
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From first stepping into store to taking delivery, everything was great . I visited wedensbury store. Was given helpful pleasant professional help from Gaynor. The process of arranging delivery was al... もっと見る
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Very helpful staff by helping my elderly mom find the right rise & recline bed. It did take 6 weeks but it was explained to us before hand. There were issues on delivery delivery drivers couldn’t be... もっと見る
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企業情報
Bensons For Beds - Wednesbury606 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4b Gallagher Shopping Park, WS10 9QY, Wednesbury, West Midlands, 英国
- 1215057671
4.7
優良
764件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Bensons For Beds - Wednesbury606 からの回答
Thank you for taking the time to share your thoughts on Trustpilot! We truly appreciate your feedback and are thrilled to hear from our customers. If you have any further insights or questions, feel free to reach out. Your satisfaction is our priority!
Manager came to help and advise us
Manager came to help and advise us. No sales pitch. Was professional and courteous.
2026年9月30日
Bensons For Beds - Wednesbury606 からの回答
Thank you for your kind words! We're thrilled to hear that our manager was able to assist you in a professional and courteous manner. We strive to provide genuine support without any pressure. Your satisfaction is our priority, and we look forward to serving you again!
Fantastic service
Fantastic service.
Ask for Rob at Gallagher Retail Park he is the most genuine, non pushy, non judgemental, helpful sales person I have ever known.
This was our third purchase from him and he always goes above and beyound to help you.
Everything has always been amazing. Rob has always been open and honest and is a credit to the buisness.
2026年9月26日
Bensons For Beds - Wednesbury606 からの回答
Thank you for your wonderful review! We're thrilled to hear about your positive experiences with Rob at Gallagher Retail Park. His dedication to providing genuine and helpful service truly makes a difference. We appreciate your loyalty and look forward to serving you again in the future!
From start to finish my experience with…
From start to finish my experience with Bensons for Beds has been great, nothing to much trouble, delivery was a difficult one with loft conversion but this went really smooth, the delivery guys were really lovely and helpful, I would definitely recommend. Thank you all for a nice experience this dosent always happen 😊 xxx
2026年10月1日
自発的なレビュー
Bensons For Beds - Wednesbury606 からの回答
Thank you for your wonderful review! We're thrilled to hear that your experience with Bensons for Beds was smooth and enjoyable, even with the delivery challenges. Our team strives to provide excellent service, and your recommendation means a lot to us. We appreciate your support!
EXCELLENT
From first stepping into store to taking delivery, everything was great . I visited wedensbury store. Was given helpful pleasant professional help from Gaynor. The process of arranging delivery was also great . The company were helpful and polite and fitted in with my requests. Kept me up to date on delivery. All in all everything was wonderful. I am sleeping well . Thank. You
2026年9月25日
Bensons For Beds - Wednesbury606 からの回答
Thank you for your wonderful review! We're thrilled to hear about your positive experience at our Wednesbury store and that Gaynor provided you with excellent service. It's great to know you're sleeping well after your purchase. We appreciate your feedback and look forward to serving you again!
Installation services very bad
2026年9月28日
Bensons For Beds - Wednesbury606 からの回答
We're sorry to hear that you were dissatisfied with our installation service. We apologise for the experience you've had and would like the opportunity to investigate further. We have contacted you today to support you.
Thank you,
Megan | Customer Care Specialist
Great customer service
Great customer service, good choice of beds. Happy with purchase and whole experience.
2026年9月30日
Bensons For Beds - Wednesbury606 からの回答
Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed our service and selection. Your satisfaction means the world to us! We can’t wait to welcome you back for your next bed shopping adventure! #CustomerLove #HappyShopping"
Great service by the staff regarding…
Great service by the staff regarding demonstration and features about the products.
Abu sales person was very professional and friendly.
Buy to KING size mattresses and products are really good.
Buying again 😀.
2026年9月28日
Bensons For Beds - Wednesbury606 からの回答
Thank you for your wonderful review! We're thrilled to hear you loved our service and Abu's professionalism! It's fantastic to know you're enjoying your KING size mattress. We can't wait to welcome you back for your next purchase! See you soon! 😀✨ #CustomerLove #HappySleep!
Bensons For Beds - Wednesbury606 からの回答
Thank you so much for your kind words! We’re thrilled to hear that Kerry made your experience awesome. Our team takes pride in providing top-notch service. Your satisfaction is our motivation! We can’t wait to see you again! 😊 #CustomerLove #TeamKerry #Grateful.
The staff were very helpfull
The staff were very helpfull , i was taken round the shop in wolverhampton by jean , she she showed me all types of beds and matresses then lkindly helped me with what i was lokking for , i would definately reccommend this store
2026年9月23日
Bensons For Beds - Wednesbury606 からの回答
Thank you for your fantastic review! We're thrilled to hear Jean provided you with such great assistance in our Wolverhampton store. Your recommendation means the world to us! We can’t wait to help you again—enjoy your new bed! 😊
Delivery charges are disgusting
Sales Advisor was exceptional. I saw the product online on a buy one get one half price promotion however when I put items in basket the promo wasn’t working so I visited the store. The same promotion was on in store but the advisor confirmed that it was an error and that product wasn’t included in offer. He agreed to match the promotion due to inconvenience. I would’ve scored this 5 star but the delivery charges are a disgrace.
2026年9月24日
Bensons For Beds - Wednesbury606 からの回答
Hello Mark,
Thank you for your feedback. I'm delighted to hear that our Sales Advisor provided exceptional service and was able to resolve the promotion issue for you by honouring the discounted price after the inconvenience. It's great to know their helpfulness made a positive impression.
I’m sorry to hear that you were dissatisfied with the delivery charges. We appreciate your comments and can confirm that your feedback regarding delivery costs will be passed on to the relevant team for review. Thank you for taking the time to share your experience with us,
Megan | Customer Care Specialist
Bensons For Beds - Wednesbury606 からの回答
Thank you for sharing your positive experience with us; we truly appreciate it!
Excellant customer service
2026年9月16日
自発的なレビュー
Bensons For Beds - Wednesbury606 からの回答
Thank you so much for your kind words and for choosing us! We are thrilled to hear that you had an excellent experience with our customer service. We take pride in providing top-notch service to all our customers. See you again soon!
The reception i received from Abu at…
The reception i received from Abu at wednesbury i really appreciate the advice and care towards a customer the best 👌
2026年9月14日
Bensons For Beds - Wednesbury606 からの回答
Thank you for your kind words! Abu is dedicated to providing excellent customer service and we're glad to hear he made your experience at our Wednesbury location a positive one. We appreciate your support! 💯
Bensons For Beds - Wednesbury606 からの回答
Wow, we are thrilled to hear that your experience was excellent! Our team works tirelessly to provide top-notch service and we are grateful to have satisfied customers like you. Thank you for choosing us! 😀 #ExcellentService #CustomerSatisfaction #Thankful
Purchase
It was quite easy to navigate and the quality appears to be of a good standard
2026年9月15日
自発的なレビュー
Bensons For Beds - Wednesbury606 からの回答
Thank you for your positive feedback! We are delighted to hear that our website was user-friendly and that you are satisfied with the quality of our products. We strive to provide the best experience for our customers. Thank you for choosing us!
Friendly and provided helpful advice
2026年9月14日
Bensons For Beds - Wednesbury606 からの回答
Thank you for your kind words! We take pride in providing exceptional customer service and we're thrilled to hear that our team was able to assist you with helpful advice. It's our pleasure to serve you.
We had an amazing experience in the…
We had an amazing experience in the wednesbury branch on Friday!
We went in need a mattress to take home that day, Rob was incredibly helpful in finding us one out the clearance sections.
From finding us a mattress to helping us load it into our van, he was amazing!
2026年9月11日
Bensons For Beds - Wednesbury606 からの回答
Thank you for your kind words! We are so glad to hear about your amazing experience at our Wednesbury branch. Our team strives to provide excellent service and we are happy to hear that Rob was able to help you find the perfect mattress. We appreciate your support and look forward to seeing you again soon!
Bensons For Beds - Wednesbury606 からの回答
Thank you for your kind words! We strive to provide excellent service to all of our customers and we're happy to hear we've met your expectations. We look forward to serving you again soon! #customerservicegoals #happycustomer
Staff are welcoming and very helpful…
Staff are welcoming and very helpful providing an efficient and amazing service. Great quality.
2026年9月5日
Bensons For Beds - Wednesbury606 からの回答
We are so glad to hear that our staff was able to provide you with an efficient and amazing service! Thank you for choosing us and we look forward to seeing you again soon.
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