Left on behalf of my grandmother. Service from the store in Workington was second to none, Andrew served us brilliantly and advised me in the best mattress to buy and explained the differences so I... もっと見る
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I went to Bensons for Beds because that firm had beds as their main sale item. Beds are their main line where otheer companies have beds as a side line. All i wanted was a new matress, bet Bendons for... もっと見る
企業が回答しました
The sales manager at the Workington branch was very helpful and succeeding in keeping our custom after being disappointed with Benson's online marketing. The great offer we found on their website coul... もっと見る
WE NEEDED A SECOND KING SIZE BED FRAME AND COULD NOT DECIDED WHICH WOULD BE THE BEST FOR OUR SITUATION. RYAN WAS VERY ENCOURAGING IN EXPLAINING EACH DETAIL REGARDING OUR VARIOUS CHOICES. WE FINALLY... もっと見る
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企業情報
Bensons For Beds - Workington695 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
1 Risman Place, Washington Square, CA14 3DU, Workington, Cumbria, 英国
- 190061179
4.5
優良
175件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service bought ex display bed…
Excellent service bought ex display bed great quality great price thank you.
2026年10月7日
自発的なレビュー
Bensons For Beds - Workington695 からの回答
Thank you for your fantastic review! We're thrilled to hear you loved the ex-display bed and found great value in it. Our team works hard to provide excellent service, and your feedback means a lot to us. We hope you enjoy your new bed!
Bensons For Beds - Workington695 からの回答
Thank you for sharing your feedback! We are so pleased to hear that our team member provided a pleasant and supportive experience during your visit.
Thank you once again for your kind words. We're always here if you need anything further.
Good service
Good service in store on second visit. Prompt delivery dates, pleasant and respectful delivery drivers
2026年8月30日
Bensons For Beds - Workington695 からの回答
Thank you for taking the time to leave us a review! We strive to provide exceptional service to our customers. We are glad to hear that your second visit was just as positive as your first. Our delivery team takes pride in providing prompt and respectful service. We appreciate your business! #customerservicegoals
Bensons For Beds - Workington695 からの回答
Thank you for your positive feedback! It brings us joy to know that we were able to assist you and provide valuable information. We appreciate your kind words and hope to continue serving you in the future.
great range, great knowledge, great service
I went to Bensons for Beds because that firm had beds as their main sale item. Beds are their main line where otheer companies have beds as a side line. All i wanted was a new matress, bet Bendons for beds would be the place. I received excellent service from a very kowledgeable member of staff and quickly foud the matrass that I was looking for. The delivery date and time wer explained to me. The paperwork was easy. The delivery was on time and quickly undertaken. Very good all round experience.
2026年9月4日
Bensons For Beds - Workington695 からの回答
Thank you so much for choosing Bensons for Beds for your mattress needs! Our team is dedicated to providing excellent service and we are thrilled to hear you had a great experience. Thank you for your kind words and we hope you enjoy your new mattress.
Bensons For Beds - Workington695 からの回答
Thank you for the kind words! Our team always strives to provide friendly and exceptional service, and it's wonderful to hear that you enjoyed our products as well. We appreciate your support and hope to see you again soon! 😊 #happycustomers #exceptionalservice #qualityproducts
Delivered a mattress that was not new…
Delivered a mattress that was not new and dirty and coming apart,even the driver was surprised that it was sent out without its protective corners on and the bed base was dirty.Both were sent back,but your returns depot told us initially told us"we weren't entitled to a refund",we purchased a pillow at the same time and were given a 10% discount, but we didn't get the refund on that item.
2026年7月27日
Bensons For Beds - Workington695 からの回答
Thank you for sharing your experience. We are truly sorry to hear about the condition of the mattress and bed base you received. It is completely unacceptable that these items were delivered in such a state. We understand the refund has now been processed and we will take your comments onboard regarding the pillow so we can review our processes.
Thank you for your review - Lauryn at Customer Care
Great service
Great service. Arrived on specified day and time. Delivery team were great. Really pleased with everything and will definitely use again in the future.
2026年7月30日
Bensons For Beds - Workington695 からの回答
Thank you for your kind words! We are thrilled to hear that you had a positive experience with us. Our team works hard to ensure timely and efficient deliveries. We look forward to serving you again in the future! #happycustomer #excellentreputation
Helpful
I went in twice to look for a new bed and mattress for my new home. I was greeted by the sales person the first time and he was very helpful with explaining the differences between the beds and mattresses. The second time I was greeted by the manager who was also very helpful in providing advice on what bed and mattress would suit my need.
2026年7月27日
Bensons For Beds - Workington695 からの回答
Thank you for giving our team the opportunity to help you find the perfect bed and mattress for your new home! We're glad to hear that both our salesperson and manager provided you with great service and expert advice. It's our goal to make sure our customers have the best shopping experience possible. Enjoy your new bed and mattress!
Service from the store in Workington…
Left on behalf of my grandmother. Service from the store in Workington was second to none, Andrew served us brilliantly and advised me in the best mattress to buy and explained the differences so I could understand. I am currently in a wheelchair due to joint replacement surgery and he made sure I got out of the chair okay and made sure I was steady on my feet. Never had such excellent service for a bed in my life, the store was clean and tidy and really spaced well for wheelchair access.
2026年7月25日
自発的なレビュー
Bensons For Beds - Workington695 からの回答
😊"Thank you for your kind words, we are delighted to hear about the exceptional service you received from Andrew! Our team strives to provide knowledgeable and accommodating service to all of our customers. We hope your grandmother enjoys her new mattress and we wish you a speedy recovery. Thank you for choosing our store!"
Always go bensons for beds great beds…
Always go bensons for beds great beds my favourite shop.very good at recommending the best mattress great service great prices.
2026年7月19日
Bensons For Beds - Workington695 からの回答
Thank you for your kind review! We're thrilled to hear that Bensons for Beds is your favorite shop and that our team provided great service and helped you find the perfect mattress. We strive to offer the best prices and products for our customers. Come back and see us again soon!
I've already told Bensons and I will…
I've already told Bensons and I will not be ordering a thing from Benson beds again, there are other places to purchase beds and wardrobes from.
2026年7月14日
自発的なレビュー
Bensons For Beds - Workington695 からの回答
We're truly sorry to hear about your dissatisfaction with our products and that you won't be ordering from us again. We value your feedback.
Bensons For Beds - Workington695 からの回答
We are so glad to hear you received very good service in our store! Thank you for sharing your positive experience with us.
Bensons For Beds - Workington695 からの回答
"Thank you for your kind words! We're thrilled to hear that our shipping process was stress-free for you. We strive to make every customer's experience as easy and efficient as possible. Looking forward to serving you again in the future!" #HappyCustomers #HassleFreeShipping
Spent £3000 on a bed from these only…
Spent £3000 on a bed from these only found out a year later that the delivery guys had damaged the bed.As they hid it with the mattress on top you couldnt see it went to bensons for bedas they sent aomeone out to examine it who said he couldnt fix it under warranty so now stuck with a damaged bed whilst paying for it definately wouldnt reccomend buying any beds from this company
2026年7月11日
自発的なレビュー
Bensons For Beds - Workington695 からの回答
Thank you for sharing your experience. We are truly sorry to hear about the issues you've encountered with your bed and the disappointment of discovering damage a year later. We understand how frustrating it must be to be in this situation, especially with the warranty not covering the repair. We will look into this further.
Good service from shop to delivery
2026年6月27日
Bensons For Beds - Workington695 からの回答
We're so pleased to hear you received good service throughout your experience with us. Thank you for sharing your positive feedback!
Team Bensons
excellent service
excellent service, delivered on time delivery men only to happy to carry mattress into correct bedroom, updated regularly when bed would be delivered.
2026年6月29日
Bensons For Beds - Workington695 からの回答
We're so pleased you received excellent service and that our delivery team was happy to help with your mattress. We appreciate you highlighting our timely updates!
Team Bensons
Original salesman very knowledgeable
Original salesman very knowledgeable. Benson kept updating on progress throughout.
Delivery men informed 30mins before arrival. Both very professional and obliging.
Thankyou all involved.
2026年6月19日
Bensons For Beds - Workington695 からの回答
We're so pleased our team provided knowledgeable service and kept you updated. It's wonderful that our delivery team was professional and obliging!
Team Bensons
Bensons For Beds - Workington695 からの回答
We are pleased you found the service good! Thank you !
Great service from start to finish
Great service from start to finish, Ryan was very helpful & knowledgeable & helped us make the best choice for a new mattress & pillows 👍
2026年6月11日
Bensons For Beds - Workington695 からの回答
We're so pleased our team member was helpful and knowledgeable, assisting you in choosing the best mattress and pillows. Thank you for your kind words!
Team Bensons
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