WE NEEDED A SECOND KING SIZE BED FRAME AND COULD NOT DECIDED WHICH WOULD BE THE BEST FOR OUR SITUATION. RYAN WAS VERY ENCOURAGING IN EXPLAINING EACH DETAIL REGARDING OUR VARIOUS CHOICES. WE FINALLY... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
The sales manager at the Workington branch was very helpful and succeeding in keeping our custom after being disappointed with Benson's online marketing. The great offer we found on their website coul... もっと見る
We were looked after by Andrew on our visit to the shop last weekend. Andrew was extremely helpful, provided great advice on what combination of base and mattress would work best for us, did not push... もっと見る
Right from entering the store the sales person was proactive. He answered every question I put to him with confidence. He looked up my purchase history to establish what mattress I already had as I co... もっと見る
企業情報
Bensons For Beds - Workington695 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
1 Risman Place, Washington Square, CA14 3DU, Workington, Cumbria, 英国
- 190061179
4.6
優良
164件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I've already told Bensons and I will…
I've already told Bensons and I will not be ordering a thing from Benson beds again, there are other places to purchase beds and wardrobes from.
2026年7月14日
自発的なレビュー
Bensons For Beds - Workington695 からの回答
We're truly sorry to hear about your dissatisfaction with our products and that you won't be ordering from us again. We value your feedback.
Bensons For Beds - Workington695 からの回答
We are so glad to hear you received very good service in our store! Thank you for sharing your positive experience with us.
Bensons For Beds - Workington695 からの回答
We are so pleased you found your shipping experience easy and stress-free. Thank you for your kind words!
Spent £3000 on a bed from these only…
Spent £3000 on a bed from these only found out a year later that the delivery guys had damaged the bed.As they hid it with the mattress on top you couldnt see it went to bensons for bedas they sent aomeone out to examine it who said he couldnt fix it under warranty so now stuck with a damaged bed whilst paying for it definately wouldnt reccomend buying any beds from this company
2026年7月11日
自発的なレビュー
Bensons For Beds - Workington695 からの回答
Thank you for sharing your experience. We are truly sorry to hear about the issues you've encountered with your bed and the disappointment of discovering damage a year later. We understand how frustrating it must be to be in this situation, especially with the warranty not covering the repair. We will look into this further.
Good service from shop to delivery
2026年6月27日
Bensons For Beds - Workington695 からの回答
We're so pleased to hear you received good service throughout your experience with us. Thank you for sharing your positive feedback!
Team Bensons
excellent service
excellent service, delivered on time delivery men only to happy to carry mattress into correct bedroom, updated regularly when bed would be delivered.
2026年6月29日
Bensons For Beds - Workington695 からの回答
We're so pleased you received excellent service and that our delivery team was happy to help with your mattress. We appreciate you highlighting our timely updates!
Team Bensons
Original salesman very knowledgeable
Original salesman very knowledgeable. Benson kept updating on progress throughout.
Delivery men informed 30mins before arrival. Both very professional and obliging.
Thankyou all involved.
2026年6月19日
Bensons For Beds - Workington695 からの回答
We're so pleased our team provided knowledgeable service and kept you updated. It's wonderful that our delivery team was professional and obliging!
Team Bensons
Bensons For Beds - Workington695 からの回答
We are pleased you found the service good! Thank you !
Great service from start to finish
Great service from start to finish, Ryan was very helpful & knowledgeable & helped us make the best choice for a new mattress & pillows 👍
2026年6月11日
Bensons For Beds - Workington695 からの回答
We're so pleased our team member was helpful and knowledgeable, assisting you in choosing the best mattress and pillows. Thank you for your kind words!
Team Bensons
Great service talked me through beds…
Great service talked me through beds mattresses etc.quick service on delivery very good always use bensons for beds great quality definitely recommend.
2026年6月13日
Bensons For Beds - Workington695 からの回答
We're so pleased you found our service great and appreciated our team's guidance. Thank you for your recommendation!
Team Bensons
Lies and poor quality
Wrong advice, wrong information, long lead time and poor products when they arrived. They also charged me to build the beds which the contractor does for free so they pocketed fee money. They wasn’t a choice for zero stars which would be my option
2026年6月11日
Bensons For Beds - Workington695 からの回答
We’re sorry to hear about your experience and apologise for the issues you’ve raised. We have tried to contact you to discuss this further. Please could you call us back on 0333 222 6800 at your convenience so we can look into what happened and address your concerns. Thank you.
Ryan was great at accommodating me in…
Ryan was great at accommodating me in store. He was patient when I was indecisive and helped to find me the best deals.
2026年6月6日
Bensons For Beds - Workington695 からの回答
We're so pleased our team member was great at accommodating you and helped find the best deals! Thank you for your kind feedback.
Team Bensons
The manager was lovely and couldn't do…
The manager was lovely and couldn't do anymore for me while I was in the shop super friendly. And if he could help he would nothing was too much and he spent loads of time going through beds to get me the best deal.......will definitely be back again. Great service great guy.
2026年5月12日
Bensons For Beds - Workington695 からの回答
That’s wonderful to hear! 😊 It’s great when someone really takes the time to make sure you’re happy and getting the best deal. We’re so pleased the manager looked after you so well—friendly, patient service like that makes all the difference. We’ll be sure to share your kind words, and we look forward to welcoming you back again soon! 🛏️✨
Bensons For Beds - Workington695 からの回答
Thank you! We’re glad our delivery team were helpful and got everything assembled for you 😊
Excellent range of mattresses
Excellent range of mattresses, all available to try. Friendly and knowledgeable sales assistant.
2026年5月6日
自発的なレビュー
Bensons For Beds - Workington695 からの回答
We're delighted you found an excellent mattress range and that you could try them all. It's also great to hear our sales assistant was helpful!
Team Bensons
The salesman in the showroom was very…
The salesman in the showroom was very helpful and informative.
Delivery time was very disappointing
2026年4月20日
Bensons For Beds - Workington695 からの回答
We're glad the showroom assistance was helpful. We regret that the delivery timeframe was not ideal, and we appreciate your feedback on this.
Thank you for your positive review – Lauryn at Customer Care 💜
Ottoman bed. Bed has plenty of storage and the mattress is so comfy. Thank you. Will highly recommend.
The lady who dealt with us was really helpful, from the moment we walked into the store. Also fantastic delivery service, took the old bed and rubbish away.
2026年4月16日
Bensons For Beds - Workington695 からの回答
Lovely feedback — helpful service from the moment you arrived and a hassle‑free delivery is exactly what we aim for ⭐
Wishing you many nights of perfect sleep ahead!
Megan | Customer Care Specialist
Excellent Team
2026年4月16日
Bensons For Beds - Workington695 からの回答
Thanks a bunch! We’ll pass the high‑five on to the team 🙌
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist
Angela in store was really lovely and…
Angela in store was really lovely and friendly and gave me really good advise.
2026年4月5日
Bensons For Beds - Workington695 からの回答
Thank you for your lovely feedback! 😊 We’re so pleased to hear Angela made your visit enjoyable with her friendly approach and helpful advice. We’ll be sure to pass on your kind words to her. Thanks for choosing us,
Megan | Customer Care Specialist🛏️✨
Bensons For Beds - Workington695 からの回答
Thank you! 😊 We’re delighted to hear everything went smoothly from choosing and tracking right through to delivery. Thanks so much for the recommendation—we really appreciate it,
Megan | Customer Care Specialist💜
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