Left on behalf of my grandmother. Service from the store in Workington was second to none, Andrew served us brilliantly and advised me in the best mattress to buy and explained the differences so I... もっと見る
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I went in twice to look for a new bed and mattress for my new home. I was greeted by the sales person the first time and he was very helpful with explaining the differences between the beds and mattre... もっと見る
企業が回答しました
WE NEEDED A SECOND KING SIZE BED FRAME AND COULD NOT DECIDED WHICH WOULD BE THE BEST FOR OUR SITUATION. RYAN WAS VERY ENCOURAGING IN EXPLAINING EACH DETAIL REGARDING OUR VARIOUS CHOICES. WE FINALLY... もっと見る
企業が回答しました
The sales manager at the Workington branch was very helpful and succeeding in keeping our custom after being disappointed with Benson's online marketing. The great offer we found on their website coul... もっと見る
企業情報
Bensons For Beds - Workington695 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
1 Risman Place, Washington Square, CA14 3DU, Workington, Cumbria, 英国
- 190061179
4.5
優良
170件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The salesman in the showroom was very…
The salesman in the showroom was very helpful and informative.
Delivery time was very disappointing
2026年4月20日
Bensons For Beds - Workington695 からの回答
We're glad the showroom assistance was helpful. We regret that the delivery timeframe was not ideal, and we appreciate your feedback on this.
Thank you for your positive review – Lauryn at Customer Care 💜
Ottoman bed. Bed has plenty of storage and the mattress is so comfy. Thank you. Will highly recommend.
The lady who dealt with us was really helpful, from the moment we walked into the store. Also fantastic delivery service, took the old bed and rubbish away.
2026年4月16日
Bensons For Beds - Workington695 からの回答
Lovely feedback — helpful service from the moment you arrived and a hassle‑free delivery is exactly what we aim for ⭐
Wishing you many nights of perfect sleep ahead!
Megan | Customer Care Specialist
Excellent Team
2026年4月16日
Bensons For Beds - Workington695 からの回答
Thanks a bunch! We’ll pass the high‑five on to the team 🙌
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist
Angela in store was really lovely and…
Angela in store was really lovely and friendly and gave me really good advise.
2026年4月5日
Bensons For Beds - Workington695 からの回答
Thank you for your lovely feedback! 😊 We’re so pleased to hear Angela made your visit enjoyable with her friendly approach and helpful advice. We’ll be sure to pass on your kind words to her. Thanks for choosing us,
Megan | Customer Care Specialist🛏️✨
Bensons For Beds - Workington695 からの回答
Thank you! 😊 We’re delighted to hear everything went smoothly from choosing and tracking right through to delivery. Thanks so much for the recommendation—we really appreciate it,
Megan | Customer Care Specialist💜
Benson's for beds are very reliable.
The young man in the store was very helpful. I chose the bed and mattress I wanted. He in formed me the bed was out of stock and would take three months before delivery. I was happy with that and the bed arrived three months later.. The delivery went well, it was carried upstairs for me by the two delivery men
2026年3月21日
Bensons For Beds - Workington695 からの回答
Thank you so much for giving us 5 stars John! We’re delighted to hear you found the perfect bed and mattress with the help of our team. We appreciate your patience with the delivery time, and we’re glad everything arrived just as promised. Great to hear the delivery team got it safely upstairs for you too!
Thanks so much for choosing us,
Megan at Customer Care🌟
WE NEEDED A SECOND KING SIZE BED FRAME…
WE NEEDED A SECOND KING SIZE BED FRAME AND COULD NOT DECIDED WHICH WOULD BE THE BEST FOR OUR SITUATION. RYAN WAS VERY ENCOURAGING IN EXPLAINING EACH DETAIL REGARDING OUR VARIOUS CHOICES. WE FINALLY CAME TO THE CONCLUSION THAT THE CHROME BED FRAME WOULD WORK PERFECTLY. THANX RYAN!!!
2026年3月24日
自発的なレビュー
Bensons For Beds - Workington695 からの回答
Thank you! We’re so glad Ryan could walk you through all the options and help you find the perfect chrome bed frame. Really appreciate your kind words and for choosing us,
Megan at Customer Care🌟
Trouble with access they were very…
Trouble with access they were very understanding and helpfull
2026年3月9日
Bensons For Beds - Workington695 からの回答
Thank you for sharing! 😊 Glad to hear the team were so understanding and helpful with the access issues.
We truly appreciate your feedback.
Megan at Customer Care
There was a great range of choice to…
There was a great range of choice to choose from. The salesman was extremely helpful, ordering was simple and delivery was nice and smooth. Overall a good experience
2026年3月7日
Bensons For Beds - Workington695 からの回答
Thank you for your lovely review! We’re delighted to hear you found a great range to choose from and that our salesperson was so helpful. It’s great to know the ordering was simple and delivery went smoothly. We really appreciate your feedback,
Megan at Customer Care
Bensons For Beds - Workington695 からの回答
Thank you for you positive feedback we really do appreciate it
Stewart - Team Bensons
Very friendly sales staff and very…
Very friendly sales staff and very knowledgable about the product
2026年3月3日
Bensons For Beds - Workington695 からの回答
Thank you for your kind feedback! I’m so pleased to hear our sales team were friendly and knowledgeable about the product. We really appreciate you taking the time to share your experience.
— Megan at Customer Care
Bensons For Beds - Workington695 からの回答
We're happy you had such a fantastic experience with us! Thank you so much for your recommendation; we appreciate your feedback.
Andrew from your Workington store was…
Andrew from your Workington store was brilliant...and i can say we were not easy on him.lol....
Honestly he couldn't have done anymore....
Many thanks .mr allan Lewthwaite.
Excellent customer service 👏
2026年1月29日
Bensons For Beds - Workington695 からの回答
We're happy to hear that you had such a positive experience. We appreciate you acknowledging the team member's dedication. Thank you for your excellent feedback and for taking the time to share!
Competent friendly staff
2026年1月24日
Bensons For Beds - Workington695 からの回答
Thank you for your positive feedback!
Bensons For Beds - Workington695 からの回答
We appreciate you letting us know that our staff was warm, friendly, and helpful! We are so glad you had a positive experience. Thank you for your positive review – Lauryn at Customer Care 💜
Pleasant and helpful in the shop and…
Pleasant and helpful in the shop and the delivery was efficient and well communicated. Products also as expected. My son put his bed together so assume the instructions were easy enough to follow.
2025年12月13日
Bensons For Beds - Workington695 からの回答
We’re delighted to hear your experience was pleasant and helpful in-store, with smooth and well-communicated delivery! It’s great to know the products met expectations and the assembly was straightforward. 💜 Thank you for your positive review – Lauryn at Customer Care
Well informed and friendly salespeople
Well informed and friendly salespeople. Allowed relaxed time to make a choice from a wide selection of quality beds and accessories. The only glitch (ordered accessory, a Dunlopillo was out of stock) was communicated well, and was subsequently delivered with no fuss. Recommended.
2025年11月24日
Bensons For Beds - Workington695 からの回答
Thank you for sharing your experience! We’re delighted to hear our sales team provided well-informed and friendly service, giving you the time and space to choose from our wide range of quality beds and accessories.
Thank you for your positive review 💜 – Lauryn at Customer Care
Great service
2025年11月26日
Bensons For Beds - Workington695 からの回答
Thank you for awarding us 5 stars! We’re so glad you had a great experience with us. Your feedback means a lot,
Megan at Customer Care!
Bensons For Beds - Workington695 からの回答
We're so happy to hear that our staff has always been pleasant and helpful during your shopping experiences. Thank you for your positive feedback, Megan at Customer Care
Bensons For Beds - Workington695 からの回答
We appreciate you taking the time to share your positive experience with us. We're so glad you received great service from our team,
Megan at Customer Care
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