Staff knowledgeable and experienced but not pushy. Listened to our requirements then made suggestions asto style type etc.
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レビュアーのコメントを見てみましょう
Tracy at the Yeovil store was great! Not pushy - just provided me with all the relevant information I needed, having listened to my requirements. She was very knowledgeable, polite and very good at he... もっと見る
Superb customer experience from start to finish and I'm very pleased with my purchase. The item was delivered on the stated date and the delivery guys were brilliant. Many thanks!
From the moment we walked into the showroom to the day after delivery, the communication about our order was prefect. From the Store, Not pressing us to buy the most expensive bed and mattress, giv... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Yeovil685 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ, Yeovil, Yeovil, 英国
- 1935848746
4.8
優良
495件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Top quality product
Top quality product. Excellent service from knowledgeable, friendly staff.
2026年9月12日
自発的なレビュー
Bensons For Beds - Yeovil685 からの回答
Thank you for your fantastic review! We're so pleased to hear that you're happy with the quality of our product and that our knowledgeable and friendly staff provided excellent service. We truly appreciate your kind words.
Team Bensons
Staff knowledgeable and experienced but…
Staff knowledgeable and experienced but not pushy. Listened to our requirements then made suggestions asto style type etc.
2026年8月31日
自発的なレビュー
Bensons For Beds - Yeovil685 からの回答
We're delighted to hear that our team was knowledgeable and experienced, and that they listened carefully to your requirements before offering helpful suggestions. Thank you for sharing your positive experience with us!
Team Bensons
Awful service
Awful service, due a delivery tomorrow morning and wake up to an email to say it now won’t be until October. Are they honestly saying they only knew this now !! We loved the bed but were talked into this on the basis of the delivery date now can’t keep up to delivery date promise. Joke of a company not that anyone will care
2026年9月2日
自発的なレビュー
Bensons For Beds - Yeovil685 からの回答
Hello Thomas,
We're very sorry to hear about your experience and completely understand your frustration. We appreciate how disappointing it is to receive an update that your delivery has been delayed, especially when the original delivery timeframe played a key part in your purchasing decision.
To allow us to investigate this fully and provide you with the most accurate update, we've requested some order details. If you could please respond with the information requested, we'll look into this as a priority and do our best to help.
Again, we sincerely apologise for the inconvenience caused and hope to hear from you soon,
Megan | Customer Care Specialist
Easy to see what we wanted
Easy to see what we wanted, great choices and knowledgeable staff.
2026年8月30日
Cleanliness and attentiveness.
First thing you notice when walking into the store is that its clean and tidy and good customer service
Lots of choices of beds.
2026年8月31日
自発的なレビュー
Bensons For Beds - Yeovil685 からの回答
Hello Martin,
Thank you for your lovely review! 😊 We're delighted that our clean, tidy store and friendly customer service made a great first impression. With so many beds to choose from, we're glad you found plenty of options to explore. We hope to see you again soon,
Megan | Customer Care Specialist
Excellent customer service at Yeovil store
Tracy at the Yeovil store was great! Not pushy - just provided me with all the relevant information I needed, having listened to my requirements. She was very knowledgeable, polite and very good at her job.
2026年8月22日
Superb customer experience from start…
Superb customer experience from start to finish and I'm very pleased with my purchase. The item was delivered on the stated date and the delivery guys were brilliant. Many thanks!
2026年8月24日
Beds
Very helpful ,friendly staff ,talked throught all the deals ,delivery men were brilliant happy to help .
2026年8月24日
Bensons For Beds - Yeovil685 からの回答
Hello Julie,
Thank you for your wonderful review! 😊 We're delighted to hear that our team was so friendly and helpful, taking the time to talk you through all the available deals and options. It's also fantastic to know that our delivery team were brilliant and happy to help, making the whole experience a positive one from start to finish.
Thank you for choosing us, and we hope you enjoy your new purchase for many years to come,
Megan | Customer Care Specialist🛏️
Bensons For Beds - Yeovil685 からの回答
Thank you for your wonderful review! We are so pleased to hear that our team was helpful and that you found a good selection of products. We appreciate your positive feedback!
Team Bensons
Review Yeovil branch
The salesman (Andrew), was extremely helpful and gave us plenty of time to try a number of options and make a decision to meet my specific requirements following spinal surgery.
2026年8月6日
自発的なレビュー
Bensons For Beds - Yeovil685 からの回答
We're so pleased to hear about the excellent service you received! It's wonderful that our team member was extremely helpful and gave you plenty of time to find the perfect solution for your specific requirements.
Thank you for your positive review - Lauryn at Customer Care 💜
Andrew from Yeovil branch was very…
Andrew from Yeovil branch was very helpful. Explained everything we needed to know and answered any questions we had. Friendly and not pushy.
2026年8月6日
Bensons For Beds - Yeovil685 からの回答
Hello Michaela,
Thank you for your lovely review! 😊 We're delighted to hear that Andrew at our Yeovil store was so helpful during your visit. It's great to know he took the time to explain everything clearly, answer all your questions, and provide a friendly, no-pressure experience. We'll be sure to pass on your kind comments to Andrew. Thank you for choosing us, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist
Bensons For Beds - Yeovil685 からの回答
Thank you for your feedback. We are really happy to hear you received very good customer service and appreciate you taking the time to share your experience with us.
Team Bensons
Good service in the shop and helpful…
Good service in the shop and helpful and it was delivered in 2weeks the delivery guy arrived on the and took care with the delivery
2026年7月26日
Bensons For Beds - Yeovil685 からの回答
Thank you for your lovely review! We're delighted to hear that you received good service in store and found our team helpful throughout the process.
It's great to know that your delivery arrived on time and that our delivery team took care with your order. We always aim to provide a smooth experience from purchase to delivery, so we're pleased to hear everything went well.
Thank you for choosing us. We hope you enjoy your new purchase! 😊
Very helpful staff easy to talk to and…
Very helpful staff easy to talk to and informative so far so good.
2026年7月19日
Bensons For Beds - Yeovil685 からの回答
We're so pleased you found our staff helpful, easy to talk to, and informative. Thank you for your kind feedback!
Team Bensons
Tracy has sold us beds for the last 25…
Tracy has sold us beds for the last 25 years and has always remembered previous purchases, without the aid of a computer
2026年7月13日
Bensons For Beds - Yeovil685 からの回答
We're so happy to hear about your long-standing positive experiences with our team member. We truly appreciate your loyalty over the past 25 years!
Fantastic experience
Fantastic experience from start to finish. The staff in the Yeovil store were friendly, knowledgeable and really helpful in finding the right bed. The bed itself is fantastic and incredibly comfortable. The delivery drivers were also super helpful, professional and made the whole process easy. Highly recommend!
2026年7月13日
Bensons For Beds - Yeovil685 からの回答
We're so pleased to hear you had such a fantastic experience from start to finish! It's wonderful that our team in the Yeovil store was friendly, knowledgeable, and helpful in finding the right bed. We're also glad to hear that our delivery drivers were super helpful and professional, making the process easy for you. Thank you for your positive feedback!
Team Bensons
Friendly & helpful staff
Friendly & helpful staff. Purchased 2 bedroom cabinets that were in a stock clearance sale and was able to take them away that day.
2026年7月10日
Bensons For Beds - Yeovil685 からの回答
We're delighted to hear that our team was friendly and helpful during your visit! It's fantastic that you were able to find the bedroom cabinets you needed and take them home the same day.
Brilliant company to deal with
From the sales person to the delivery person we could not have asked for better. We purchased our first bed 20 years ago from Bensons and the service levels have never changed. Helpful, knowledgable and they go the extra mile and all with a great attitude.
2026年7月11日
Bensons For Beds - Yeovil685 からの回答
We're so pleased to hear that our team, from sales to delivery, provided such excellent service. It's wonderful to know that our service levels have remained consistently helpful and knowledgeable over the years!
Bensons For Beds - Yeovil685 からの回答
Thank you for sharing your positive experience.
The salesman was very knowledgeable and…
The salesman was very knowledgeable and efficient. The delivery was as promised and the bed is fantastic a good nights sleep.
2026年6月27日
Bensons For Beds - Yeovil685 からの回答
We're so pleased our salesperson was knowledgeable and efficient, and that your delivery was as promised. It's wonderful to hear you're enjoying fantastic sleep on your new bed!
Team Bensons
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