Tracy at the Yeovil store was great! Not pushy - just provided me with all the relevant information I needed, having listened to my requirements. She was very knowledgeable, polite and very good at he... もっと見る
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Superb customer experience from start to finish and I'm very pleased with my purchase. The item was delivered on the stated date and the delivery guys were brilliant. Many thanks!
First thing you notice when walking into the store is that its clean and tidy and good customer service Lots of choices of beds.
企業が回答しました
From the moment we walked into the showroom to the day after delivery, the communication about our order was prefect. From the Store, Not pressing us to buy the most expensive bed and mattress, giv... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Yeovil685 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ, Yeovil, Yeovil, 英国
- 1935848746
4.8
優良
493件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very patient and not judgemental
Very patient and not judgemental. And very kind. Found exactly what I wanted
2026年4月9日
Bensons For Beds - Yeovil685 からの回答
H Andrews,
We appreciate your kind words! We are so happy to hear that you found what you wanted and that our team was patient, kind, and non-judgmental.
Team Bensons - Jessica
Bensons For Beds - Yeovil685 からの回答
Thank you for the great feedback! 😊 We’re really pleased to hear you had such a good experience and truly appreciate the recommendation. Enjoy your purchase, and we hope to see you again,
Megan | Customer Care Specialist
Customer service was excellent
Customer service was excellent, he was very well informed, not pushy, very knowledgeable and was friendly and honest. Highly recommended Benson for beds in Yeovil.
2026年4月2日
自発的なレビュー
Bensons For Beds - Yeovil685 からの回答
We're happy to hear that you received excellent customer service! It's great to know that our staff member was well-informed, helpful, and honest. Thank you for recommending us!
Tracey was amazing helped and allowed…
Tracey was amazing helped and allowed us to take our time. Allowed us to go back and forth making sure we purchased what we wanted firm or medium. Very knowledgeable and first class service.
2026年4月1日
自発的なレビュー
Bensons For Beds - Yeovil685 からの回答
Thank you for the wonderful feedback! 😊 We’re so pleased to hear Tracey was amazing—giving you the time and guidance to confidently choose between firm and medium is exactly the kind of first‑class, knowledgeable service we aim for. We’ll be sure to pass on your kind words to her,
Megan | Customer Care Specialist😁
Bensons For Beds - Yeovil685 からの回答
Thank you! 😊 We’re glad to hear you were happy with the service. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐
Was made to feel at ease no pressure…happy shopper
Was made to feel at ease no pressure listened to what i needed and could afford and made sure i was happy with what i bought as an 87 yr old Tracy treated me as a person not just a sale
2026年3月24日
Bensons For Beds - Yeovil685 からの回答
Thank you so much for your lovely review Mrs Carthy! We’re thrilled Tracy made you feel comfortable and truly listened. At 87, you deserve nothing less than friendly, pressure‑free care — and we’re delighted you left happy with your purchase,
Megan | Customer Care Specialist😊
Would definitely use again
The whole experience from the shop to the delivery was very positive. Communication was excellent and went like clockwork. Very happy with my purchase.
2026年3月22日
Bensons For Beds - Yeovil685 からの回答
Thank you! So glad to hear everything went smoothly from the showroom to delivery. Great communication and a positive experience all the way — we’re delighted you’re happy with your purchase,
Megan at Customer Care
Bensons For Beds - Yeovil685 からの回答
Thank you for your feedback Alan! 😊
We’re really glad to hear your order arrived within ten days and right in the time slot you were given — just the smooth, stress‑free delivery experience we aim for!✨
If you need anything else, we’re always here to help,
Megan at Customer Care
Really helpfull sales people
Really helpfull sales people. Delivery service outstanding.
2026年3月20日
自発的なレビュー
Bensons For Beds - Yeovil685 からの回答
Thank you so much for giving us ! We’re really glad to hear you found our sales team so helpful and that the delivery service was outstanding. We truly appreciate your feedback,
Megan at Customer Care😊✨
Leah was very patient and helpful
Leah was very patient and helpful. She spent the time to answer all of a questions and gave us multiple options to choose from
2026年3月12日
Bensons For Beds - Yeovil685 からの回答
Thank you so much! ⭐
We’re delighted to hear that Leah took such great care of you. Her patience and helpfulness really shine through, and we’re glad she could walk you through all your questions and options.
Thanks again for your support—it means a lot!
Megan at Customer Care
Leah at the Yeovil branch was very…
Leah at the Yeovil branch was very helpful and made the process easy
2026年3月18日
Bensons For Beds - Yeovil685 からの回答
We're so happy to hear that our team member at the Yeovil branch was very helpful and made the process easy for you. Thank you for your feedback,
Megan at Customer Care😊
Bensons For Beds - Yeovil685 からの回答
Fantastic review Adrian!✨ On time and super helpful — just what we love to hear,
Megan at Customer Care
In Store Experience
In Store Experience
We were warmly greeted by Tracy who gave us her full attention and the benefit of her considerable knowledge and experience the whole time we were there. We were looking for a replacement mattress and new pillows.
We were not rushed or pressured in any way and left to make our choices being able to revisit mattresses/pillows to try out as often as we wished.
Tracy was the key to our positive shopping experience and she deserves a rise!
2026年3月13日
Bensons For Beds - Yeovil685 からの回答
Thank you so much for this wonderful review Christopher! We’re delighted to hear Tracy made your visit such a positive experience. Her knowledge, patience, and genuine care really shine through, and she’ll be over the moon to hear your kind words. We’re thrilled you felt no pressure and had plenty of time to try everything out.
Thanks again for your support—it means a lot!
Megan at Customer Care💜
We were left to Look at the Mattresses.
We were left to look at the mattresses without pressure. When I went back some days later to order the sales assistant remembered the mattresses we looked at.
Friendly and helpful.
2026年3月10日
Bensons For Beds - Yeovil685 からの回答
Michael Hope,
We're happy to hear that you felt comfortable browsing and that our sales assistant remembered your preferences! It's great to know you found our team friendly and helpful. Thanks for your feedback.
Team Bensons
Very efficient service and we are very…
Very efficient service and we are very pleased with our purchase.
2026年3月9日
Bensons For Beds - Yeovil685 からの回答
Sarah,
We appreciate your feedback and are so pleased you're happy with your purchase and our efficient service.
Thank you for your positive review - Lauryn at Customer Care.
Bensons For Beds - Yeovil685 からの回答
bash,
We appreciate your review and are pleased our helpful and professional service met your needs. Thanks for the five stars!
Team Bensons
Staff were amazingly helpful.
2026年2月21日
Bensons For Beds - Yeovil685 からの回答
We appreciate your positive feedback! We are so glad to hear our staff was amazingly helpful to you during your visit.
Stewart - Team Bensons
Great Service by all...
We went to the Yeovil showroom as it was local. They had a good selection of beds. We were after a reasonably priced bed and cabinets set for our spare room. The staff were helpful and suggested ways to keep the costs down. We then ordered. We were told a future delivery date and were kept informed all the way through. The delivery was excellent, on time and delivered by two excellent people who were very quick and tidy.
2026年2月20日
Bensons For Beds - Yeovil685 からの回答
We're happy to hear that you found a suitable bed and cabinet set with the help of our team. We appreciate you mentioning the excellent delivery service. Thank you for your positive feedback.
Stewart - Team Bensons
Efficient and courteous throughout
2026年2月13日
Bensons For Beds - Yeovil685 からの回答
We appreciate you letting us know our service was efficient and courteous! We are so glad you had a great experience with us.
Stewart - Team Bensons
Great service, sales and delivery
Good and not too pushy sales team in the Yeovil branch, fantastic communication throughout especially closer to delivery date. On day of delivery Charlie and colleague were punctual, friendly and very professional.
No hiccups through the whole process, many lessons could be learnt by one of the other national bed product companies also in Yeovil that lost a sale by being the exact opposite to Bensons for beds.
2026年2月17日
自発的なレビュー
Bensons For Beds - Yeovil685 からの回答
We're happy to hear that our sales team was helpful without being too pushy! It's great that you experienced fantastic communication and that the delivery team were punctual, friendly, and professional. We appreciate your positive feedback.
Stewart - Team Bensons
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