The assistant in the shop was excellent without being intrusive. She also worked out how we could get a bigger discount by buying a pillow. Delivery fees included carrying the matress upstairs and put... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Leah from the Yeovil branch was extremely friendly, helpful it made it easier to choose the right bed for me. John and Tom my delivery guys were very friendly, chatty. They checked to see if i wanted... もっと見る
企業が回答しました
Leah was very helpful, informative and professional. Both members of staff were welcoming and very happy so many shops have miserable staff, but not here well done!
企業が回答しました
Great service from delivery drivers John and Tom. Called when they were nearby, friendly, polite. Installation was speedy, efficient and tidy. Thank you :)
企業が回答しました
企業情報
Bensons For Beds - Yeovil685 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ, Yeovil, Yeovil, 英国
- 1935848746
4.8
優良
518件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The assistant was excellent
The assistant was excellent. Wasn’t pushy, very knowledgable, and didn’t oversell the product. He asked the right questions and pointed us in the right direction for us.
2025年1月13日
自発的なレビュー
Bensons For Beds - Yeovil685 からの回答
We appreciate you taking the time to share your experience! We are so pleased to hear that our assistant was able to provide you with a knowledgeable and helpful experience. Take care,
Megan at Customer Care
Great service from start to finish.
Great service from start to finish.
Leah in store was great,as we're delivery lads.
5*
2025年1月15日
自発的なレビュー
Bensons For Beds - Yeovil685 からの回答
We're happy to hear that you had a great experience with our service and in-store assistance. Thank you for taking the time to leave us such positive feedback! Take care, Megan at Customer Care
Knowledgeable, friendly team.
Went in to enquire about mattresses. There was a large selection and we were guided through the different types and given the opportunity to try them out, by a friendly, knowledgeable member of the team. We did not feel pressurised into making a purchase.
2025年1月12日
Bensons For Beds - Yeovil685 からの回答
We're happy to hear that you found our team member friendly and knowledgeable while exploring our mattress selection. We appreciate your feedback and are glad you felt comfortable during your visit.
Take care,
Megan at Customer Care
Bensons For Beds - Yeovil685 からの回答
We appreciate you taking the time to share your positive experience; we are happy to hear that we were helpful and thorough.
Take care,
Megan at Customer Care
I was served by Leah at Yeovil who was…
I was served by Leah at Yeovil who was very helpful and informative about her products and showed us exactly what we wanted
2025年1月14日
Bensons For Beds - Yeovil685 からの回答
We appreciate you taking the time to share your experience. We're happy to hear that you found our team member helpful and informative, and that they showed you exactly what you wanted.
Take care,
Megan at Customer Care
Very efficient service from start to…
Very efficient service from start to finish.
A good comfortable product
2025年1月9日
自発的なレビュー
Bensons For Beds - Yeovil685 からの回答
We're happy to hear that you found our service very efficient and the product comfortable from beginning to end. We appreciate your feedback, Megan at Customer Care
Great service
Fantastic and helpful staff Andy,Tracy and Leah couldn’t do enough. Defo recommend 5 stars
2024年10月5日
Bensons For Beds - Yeovil685 からの回答
We're happy to hear that our team was so helpful! We appreciate your recommendation and are grateful for your five-star rating and positive feedback.
Take care,
Megan at Customer Care
The Yeovil branch are very friendly
The Yeovil branch are very friendly, helpful and professional.
2025年1月3日
Bensons For Beds - Yeovil685 からの回答
We're happy to hear that our Yeovil branch provided friendly, helpful, and professional service. We appreciate your positive feedback, Megan at Customer Care
Bensons For Beds - Yeovil685 からの回答
We appreciate you sharing your experience! We're glad our staff was helpful and the process was straightforward for you. Thanks for the feedback, Megan at Customer Care
Bensons For Beds - Yeovil685 からの回答
Thank you for your 5 star review Jason. We appreciate your kind words, Megan at Customer Care
Very helpful salesman
Richard was very helpful, he provided all the information I needed to make a purchase. He allowed me plenty of time to make a decision without being pushy!
2024年12月29日
Bensons For Beds - Yeovil685 からの回答
We're happy to hear that the information provided was helpful and that you felt comfortable making your decision. Thank you for your positive feedback; we appreciate it! Take care, Megan at Customer Care
A positive experience
A big thank you to Tracy at Yeovil B for B!!!!
Tracy was very helpful and informative, but gave us space to browse and make up our minds, without any pushy sales pitch.
We purchased a double bed base, headboard and mattress.
A very pleasant experience 🙂🙂🙂
2024年12月29日
Bensons For Beds - Yeovil685 からの回答
We're happy to hear that you had such a pleasant experience! We appreciate your positive feedback regarding the helpful and informative service you received while choosing your new bed. Thank you for your purchase, Megan at Customer Care
Double bed base & king size mattress
Wanted to buy a double bed base and a king size mattress. The whole process was quick, easy and enjoyable with Tracy’s help. Once we had explained our needs Tracy was able to guide us to various options and then allow us time to think about them. Returning later to discuss and guide us again. Also clear explanations of products and time to try mattresses.
Ordering our choices was then easy and delivery arranged for 3 weeks time.
2024年12月30日
自発的なレビュー
Bensons For Beds - Yeovil685 からの回答
Thank you for your positive review – Lauryn at Customer Care 💜
Great customer service and very…
Great customer service and very knowledgable in store. We were kept up to date with the progress of our order by regular texts and emails. On the delivery day the delivery men rang to advise us of arrival time and they were extremely courteous and helpful when delivering our mattress. We also didn’t have long to wait for delivery after ordering.
2024年11月29日
Very good friendly service from Tracey…
Very good friendly service from Tracey she was very helpful and polite
2024年12月11日
Patient and helpful
The Yeovil sales staff were very patient during my many visits to the store, and extremely helpful.
2024年12月5日
Excellent customer service
Excellent customer service. Sales team actually listened to our requirements and were extremely helpful.
2024年11月19日
Great staff at Bensons Yeovil
The staff at the store were incredibly helpful, friendly, knowledgeable & professional. Could not have asked for more!!!
2024年12月1日
I rang up Bensons in Yeovil and spoke…
I rang up Bensons in Yeovil and spoke to Tracy who was friendly knowledgeable and guided me to a mattress that was perfect for both summer and winter the other side, went into Bensons the following day met her laid on bed and she was so helpful and made a purchase there and then, thank you Tracy . X
2024年11月22日
自発的なレビュー
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