The assistant in the shop was excellent without being intrusive. She also worked out how we could get a bigger discount by buying a pillow. Delivery fees included carrying the matress upstairs and put... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Leah from the Yeovil branch was extremely friendly, helpful it made it easier to choose the right bed for me. John and Tom my delivery guys were very friendly, chatty. They checked to see if i wanted... もっと見る
企業が回答しました
Leah was very helpful, informative and professional. Both members of staff were welcoming and very happy so many shops have miserable staff, but not here well done!
企業が回答しました
Great service from delivery drivers John and Tom. Called when they were nearby, friendly, polite. Installation was speedy, efficient and tidy. Thank you :)
企業が回答しました
企業情報
Bensons For Beds - Yeovil685 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ, Yeovil, Yeovil, 英国
- 1935848746
4.8
優良
517件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great Service by all...
We went to the Yeovil showroom as it was local. They had a good selection of beds. We were after a reasonably priced bed and cabinets set for our spare room. The staff were helpful and suggested ways to keep the costs down. We then ordered. We were told a future delivery date and were kept informed all the way through. The delivery was excellent, on time and delivered by two excellent people who were very quick and tidy.
2026年2月20日
Bensons For Beds - Yeovil685 からの回答
We're happy to hear that you found a suitable bed and cabinet set with the help of our team. We appreciate you mentioning the excellent delivery service. Thank you for your positive feedback.
Stewart - Team Bensons
Efficient and courteous throughout
2026年2月13日
Bensons For Beds - Yeovil685 からの回答
We appreciate you letting us know our service was efficient and courteous! We are so glad you had a great experience with us.
Stewart - Team Bensons
Great service, sales and delivery
Good and not too pushy sales team in the Yeovil branch, fantastic communication throughout especially closer to delivery date. On day of delivery Charlie and colleague were punctual, friendly and very professional.
No hiccups through the whole process, many lessons could be learnt by one of the other national bed product companies also in Yeovil that lost a sale by being the exact opposite to Bensons for beds.
2026年2月17日
自発的なレビュー
Bensons For Beds - Yeovil685 からの回答
We're happy to hear that our sales team was helpful without being too pushy! It's great that you experienced fantastic communication and that the delivery team were punctual, friendly, and professional. We appreciate your positive feedback.
Stewart - Team Bensons
Staff in the shop were fab as were the…
Staff in the shop were fab as were the delivery team.
2026年2月15日
Bensons For Beds - Yeovil685 からの回答
We are happy to hear that our staff and delivery team provided you with a fabulous experience. Thank you for your positive feedback!
Very efficient and friendly service…
Very efficient and friendly service from initial showroom staff to being kept informed on a regular basis and delivery team were prompt and also efficient.
2026年2月16日
Bensons For Beds - Yeovil685 からの回答
We appreciate you sharing your positive experience! We're happy to hear that you received very efficient and friendly service from our showroom staff to our delivery team. Thank you for your positive review – Lauryn at Customer Care 💜
Bensons For Beds - Yeovil685 からの回答
We appreciate you sharing your experience! We're so happy that our prompt, informative, and helpful staff delivered as agreed this time.
Stewart - Bensons Team
Bensons For Beds - Yeovil685 からの回答
Thank you for your positive feedback regarding our helpful service.
Bensons For Beds - Yeovil685 からの回答
Thank you for your positive feedback, It really does mean a lot
Stewart Team Bensons
Personal Service
I can't get out so placed my order over the phone, Leah and Richard at Yeovil were so helpful. I explained what I needed and they matched me with a great divan, mattress and lovely headboard all coordinated.
2026年2月9日
Bensons For Beds - Yeovil685 からの回答
We're happy to hear that you found our team helpful when placing your order over the phone. It's great they were able to match you with a divan, mattress, and headboard to meet your needs. Thank you for your feedback!
From shop to delivery
From shop to delivery, communication was very good. Staff polite and efficient. Bed delivered in good time and has made a marked difference for a good nights sleep.
Would buy again but am hopeful to get years of comfortable sleep with this buy before having to look again.
2026年1月30日
Bensons For Beds - Yeovil685 からの回答
We're happy to hear the communication was very good from shop to delivery and that our staff were polite and efficient. It's wonderful the bed has made such a difference to your sleep! We appreciate your feedback.
Very informative helpful staff without being pushy
Information provided regarding all aspects of support needed for back issues. Helpful without pushing for a sale and patient.
2026年2月2日
Bensons For Beds - Yeovil685 からの回答
We're happy to hear that the information we provided about back support was helpful and patient, without pressure to buy. We appreciate your feedback!
So easy to deal with and good prices
2026年1月29日
Bensons For Beds - Yeovil685 からの回答
We're happy to hear that you found our prices good and our service easy to use. Thank you for your feedback,
Megan at Customer Care
Customer service a disgrace
Shop staff brilliant, delivery drivers brilliant, non stop texting annoying and to many several a day at times. Customer service 0/10 total waste of time I wanted to speak to someone and you can’t and sent pre written replies trying to get rid of you it seems, total waste of time
2026年1月17日
Bensons For Beds - Yeovil685 からの回答
We appreciate your feedback and are happy to hear you had positive experiences with our shop staff and delivery drivers. We're sorry about the excessive texts due to our automated emails for delivery alerts. We'll review our communication and support systems.
Great customer service
Had to cancel an order due to change of circumstances and the manager dealt with this efficiently.
2026年1月15日
Bensons For Beds - Yeovil685 からの回答
We appreciate you taking the time to share your feedback. We're happy to hear that your cancellation was handled efficiently during a change of circumstances.
Nice people, great beds
2026年1月12日
Bensons For Beds - Yeovil685 からの回答
We're glad you enjoyed your experience with our team and our comfortable beds. Thank you for your positive feedback!
A completely positive experience
Great showroom, great staff, easy to order and excellent delivery service. Delivery team were great and took our order where it had to go.
A completely positive experience, thank you 😊
2026年1月15日
Bensons For Beds - Yeovil685 からの回答
We're so glad you found our showroom and staff great, and that ordering and delivery were easy! It's wonderful our delivery team met your needs. Thank you for the positive feedback!
Excellent service
The knowledge and friendliness of the staff was excellent.
Our sales person Andrew was very helpful and cheerful.
2026年1月3日
Bensons For Beds - Yeovil685 からの回答
We appreciate you sharing your experience! We're happy to hear that you found our staff knowledgeable and friendly. Thank you for your positive review – Lauryn at Customer Care 💜
The staff at Yeovil were helpful
The staff at Yeovil were helpful, and knowledgeable of the product they were selling, with no pressure of sale
2026年1月7日
Bensons For Beds - Yeovil685 からの回答
We appreciate your positive feedback! We're happy to hear that you found our Yeovil team helpful and knowledgeable, and that you felt no pressure during your visit. Thank you for your positive review – Lauryn at Customer Care 💜
Bensons For Beds - Yeovil685 からの回答
Thank you! We’re always happy to help and make things as easy as possible for you. Don’t be a stranger Lee! We would love to see you again in the future, Megan at Customer Care
Staff were helpful and friendly
Staff were helpful and friendly, even remembering us on our second visit.
2025年12月29日
Bensons For Beds - Yeovil685 からの回答
We're delighted to hear that our helpful and friendly staff remembered you on your second visit! We appreciate your positive feedback.
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