An endless list of issues with new build properties that they take zero responsibility for and will not disclose to other or new residents. You will pay huge maintenance fees for little to nothing i... ãã£ãšèŠã

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Iâm really pleased with my new Berkeley home. The quality of workmanship is excellent, with great attention to detail and a really high standard of finish throughout. Everything feels well built and c... ãã£ãšèŠã
I had a very good experience with the Customer Service Team, especially with Linda Sesay, for the completion on a new flat Plumstead Lombard Square Berkeley Homes development. It was a stress free pr... ãã£ãšèŠã
Canât recommend the staff at Hartland village enough. Their customer service is Second to none, particularly compared to some other local new build developers. Sadly, we had to pull out of our... ãã£ãšèŠã
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Choosing a home is one of the most important decisions of our lives. Come home to Berkeley, and you will be confident that you have made the best decision.
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Portsmouth Road 19, KT11 1JG, Cobham, è±åœ
- www.berkeleygroup.co.uk
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Berkeley are the best at what they doâŠ
Berkeley are the best at what they do in my opinion. Incredible developments, Homes, sales and customer service before during and after sale. We are very happy and grateful to be a Berkeley home owner!
Helpful
Helpful, polite and knowledgable staff and a good product.
Excellent level of quality and support.
Excellent level of quality and support.
Greater purchase experience and professional sales team
It was a great purchase experience with St William, Berkeley. The sales team was very professional and helpful throughout the whole purchase process, and they are always willing to any any questions we have, also with speedy response.
I was lucky to meet great individualsâŠ
I was lucky to meet great individuals through my first home purchase with Berkeley. Their dedication and attention to my requirements made the process so easy, grateful for it!
A very satisfied purchasing experience
Professional and experienced developer in London, always ready answer any detailed questions
Good customer service
Got issue with the network. Customer service keep active update and assistance !
Don't care, don't respond.
So I contacted Berkley regarding the gas works near me. I've raised concerns about damage to neighbouring areas, unnecessary destruction of trees, destruction of active fox burrows, and more.
My email was passed along to a Joe, who is a manager, who also, doesn't bother to actually follow up on anything. Absolutely no care for neighbours during the course of the development.
Avoid the Gas Works in Bath, more over priced tat anyway.
Friendly and helpful agent.
Always very unhelpful
Always very unhelpful. Do not wish to sort issues. Very poor customer service.
All we can say it terrible and noisy
worst place anyone can rent in BerkelyâŠ
worst place anyone can rent in Berkely califonia dirty nasty and bad management
My god arrogant greedy cowboys
My god arrogant greedy cowboys . Houses are slung together using cheapest of everything from plaster board to 2.5 cable ..To all telehandler operators.
This is what happens when the job becomes your life. You become a statistic in a long line of operators who thought the job was more important than your life. There is always another job. This man Mo Zubairu died on Saturday night of a heart attack, age 49. Heâll never see another birthday or his kids grow up. Today he is remembered on a gofund me page. As good a telehandler driver as he was and he was one of the best. In 6 months he will be forgotten. He was from Wembley working on the Berkley Homes site in Slough. Miss you mate. Sure you have gone to better place.
New Build in RoyalâŠ
New Build in Royal Arsenal Riverside
- Front door not comply to the fire regulation you need to pay yourself to fix it.
- Toilet part are designed to be affect by hard water and limescales so they will not take responsibility if it fails in just 2.5years and any leak cause.
- Cistern would be installed without support so good luck if it break and leak.
- All hidden behind the wall, it is more easy to sneak in USA now than finding defect within the warranty period.
Good luck if you bought it.
Do not buy from them !
Do not buy from them !! You will lose an enormous amount of money! Overpriced, crooked and liars. They will tell you all kinds of stories about how your property will increase in price, all lies. Iâve lost an absolute fortune, bought 2 properties in Reading. The area is now crime ridden and ghetto! From day 1 these properties started losing value. Now each £100,000 below what I paid 8 years ago.
Their properties CRAZY overpriced! Avoid them!
Canât recommend the staff at Hartland âŠ
Canât recommend the staff at Hartland village enough. Their customer service is Second to none, particularly compared to some other local new build developers. Sadly, we had to pull out of our sale due to personal reasons but Frances and Janey both went above and beyond to help us and we are forever grateful. Fantastic service throughout the whole process even though we did cause them some issues, they did what they could to help so thanks again.
Be Cautios when buying from Berkeley Group
Avoid âWith Energyâ and Be Cautious When Buying from Berkeley Group
I would strongly advise anyone to be extremely careful when considering a property purchase from Berkeley Group. What they fail to tell you is that you are locked into using a single energy provider: With Energy. This isnât just inconvenientâitâs outright monopolization. You donât have the freedom to choose a provider that offers competitive rates or better service. Youâre stuck, plain and simple.
To make matters worse, With Energy charges an absurd £2 per day as a standing charge. Thatâs over £700 a year before you even use a single unit of energy. Itâs completely unjustifiable and feels like daylight robbery. How is this even allowed? This ridiculous fee leaves you paying far more than necessary for basic utilities.
Berkeley Group has essentially handed its customers over to an exploitative energy company, ensuring youâre forced into paying extortionate fees with no way out. It feels unethical and deceitful, especially since this critical information isnât disclosed upfront during the buying process.
If youâre considering buying a property from Berkeley Group, I urge you to dig deeper into this hidden trap before committing. The combination of poor transparency and exploitation through With Energy is enough to sour what should be an exciting investment in your future. Buyer beware!
not so great or straightforward in returning the security deposit. a great development but they areâŠ
It's a great development but they are not so great or straightforward in returning the security deposit.
My one star is based on my experience with their lack of professionalism when it came to returning my security deposit. I am still waiting as it drags on.
It's cost me time, effort and money as I await annoyingly.
Would definitely recommend and useâŠ
Would definitely recommend and use again in future
Sales good, rubbish aftersales
Everything done by the sales team was good, but it was only good up until that point, once they have your money they don't really care anymore. Customer service response time is slower than the NHS. Though let's be honest, if you can afford one of these homes you should be able to afford to fix any problems that come with the home afterwards, right? Right??
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