Best4Flooring Ltd レビュー 

383
TrustScore 5段階評価の4.5

4.3

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5つ星のうち5の評価

I found Best4Flooring via an online search for flooring that I already had that I needed to match for an extension that I have recently had built. On searching the flooring, I found that some Retailer... もっと見る

5つ星のうち4の評価

Ordered a sample of patterned vinyl. The ordering process was very efficient and it was great to be able to obtain a free sample to be able to look at in our room. Sadly as it was a patterned sample... もっと見る

5つ星のうち5の評価

It was easy to choose online they have a great range of flooring, easy to order and confirmation of payment sent quickly . Extremely good price on end of roll flooring . When it came the flooring w... もっと見る

企業が回答しました

5つ星のうち5の評価

Very impressed (Cumbrian Quartz LVT). First time fitting LVT flooring after a failed tile DIY attempt in our bathroom. I was worried ordering online and it not looking real in person but it looks so g... もっと見る

企業が回答しました

企業情報

  1. 床材店
  2. ホーム センター
  3. インテリア デザイナー
  4. 板張り床・ラミネート フロアー提供業者

当該企業による記述

Best4Flooring is an E-commerce flooring retailer. Orders accepted online 24/7.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

383件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 83%に回答しています

通常48時間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(383)

過去12か月のレビュー数: 82

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5つ星のうち4の評価

The sample took over a week to arrive

The sample took over a week to arrive. The vinyl flooring was ok for the price but in the meantime I have seen another make which was much thicker, warmer and more comfortable underfoot for my bathroom.
If I only wanted to cover a toilet floor your flooring would have been acceptable.

2026年5月28日
自発的なレビュー
Best4Flooring Ltd ロゴ

Best4Flooring Ltd からの回答

Thank you for your feedback.

We're sorry to hear that the sample took longer than expected to arrive. Our samples are sent via Royal Mail on a 48-hour service; however, we do ask customers to allow up to a week for delivery in case of any Royal Mail delays.

We're pleased to hear that you found the flooring to be good value for money, although we understand that after comparing it with another product, you felt a thicker and warmer option was better suited to your room requirements. Flooring preferences can vary depending on the room and the level of comfort desired underfoot.

We appreciate you taking the time to share your experience and wish you all the best with your project.

Kindest Regards
Best4Flooring

5つ星のうち5の評価

Quick delivery good communication

Quick delivery , customer service were great and sorted my issue good communication . Would use again.

2026年5月22日
自発的なレビュー
Best4Flooring Ltd ロゴ

Best4Flooring Ltd からの回答

Thank you for your kind review.

We're delighted to hear that you were pleased with our quick delivery service and that our customer service team was able to resolve your issue promptly. Providing clear communication and excellent support is very important to us, so it's wonderful to know this was reflected in your experience.

We truly appreciate your feedback and are delighted to hear that you would use us again. We look forward to serving you in the future.

Kindest Regards
Best4Flooring

5つ星のうち2の評価

Ordered some vynol flooring

Ordered some vynol flooring my measurements was right but it came to short off my measurements 40mm short. I send 20+photos in to them but still no good ,they would not except that it came short so I was left with vynol being bodged. So now looking for new flooring from someone I can trust B+Q. It also said pet friendly which it wasn't at all with scuffs all over it . Never Never again £140. 00 down and no joy or help from this company. Do not use them unless you have got money to lose.

2026年5月15日
自発的なレビュー
Best4Flooring Ltd ロゴ

Best4Flooring Ltd からの回答

Good Afternoon Paul

As per our email correspondence, when placing an order on the website, the information automatically uploads to the warehouse system for the flooring to be cut. Therefore, if we receive a report that the flooring is short, we require a photograph showing the flooring with a tape measure running from one end to the other, displaying a clear measurement.

The complaint raised was that the length of the flooring was too short; however, every photograph we received showed the width. We can confirm this due to the direction in which the panels are running in the photographs. As the length is the measurement being disputed, we require a photograph clearly showing the length measurement, which has not been provided..

Despite this, in an effort to resolve the matter, we offered to send an additional piece of flooring to cover the area you advised could not be fitted. However, confirmation of the required size was not provided, meaning we are unable to arrange the replacement piece.

A further email has been sent advising further ways we can assist and we await your reply

Kind Regards
Best4Flooring

5つ星のうち5の評価

Great quality product

Bought the Spectrum Ingleton Sheet Vinyl Flooring for my bathroom and couldn't be happier. I like that all of their vinyl is low V.O.C . The quality was great and so was the price. Would definitely use them again.

2026年5月20日
自発的なレビュー
Best4Flooring Ltd ロゴ

Best4Flooring Ltd からの回答

Thank you for your fantastic review.

We're delighted to hear that you're so pleased with your Spectrum Ingleton Sheet Vinyl Flooring and that it has been the perfect choice for your bathroom. It's great to know that you were happy with both the quality and the price.

We're also pleased that our low V.O.C. flooring range was an important factor in your decision. We know many customers value products that help create a healthier indoor environment, so it's wonderful to hear this was appreciated.

Thank you for choosing us and for taking the time to share your experience. We look forward to helping you with any future flooring projects.

Kindest Regards
Best4Flooring

5つ星のうち5の評価

Good quality products.

Plenty of choice online, website easy to navigate, free samples dispatched quickly. On arrival quality of samples was very good.
It was then easy to order the flooring we required.

2026年5月14日
自発的なレビュー
Best4Flooring Ltd ロゴ

Best4Flooring Ltd からの回答

Thank you for your wonderful review.

We're delighted to hear that you found our website easy to navigate and enjoyed the wide range of flooring options available. It's great to know that your free samples were dispatched quickly and that you were impressed with their quality upon arrival.

We're also pleased that the samples helped you make your decision and that the ordering process for your chosen flooring was straightforward and hassle-free.

Thank you for choosing us, and we hope you enjoy your new flooring for many years to come.

Kindest Regards
Best4Flooring

5つ星のうち1の評価

Poor quality flooring

Poor quality flooring, rips like paper. Customer service states this acceptable for flooring. Avoid unless you like torn vinyl flooring.

2026年5月1日
自発的なレビュー
Best4Flooring Ltd ロゴ

Best4Flooring Ltd からの回答

Good Afternoon

Thank you for taking the time to leave your review.

Following an investigation into your complaint, the tearing was found not to be the result of poor quality or a manufacturing defect.

The damage is consistent with installation over an unsuitable subfloor, which can cause movement and insufficient support beneath the vinyl. Sheet vinyl requires a smooth, stable, and properly prepared base in order to perform as intended.

We appreciate this is not the outcome you were hoping for, and we understand your frustration regarding the issue. However, following review, the complaint has been rejected as the flooring should not be installed directly over LVT. As this is not considered a suitable subfloor for this product, the issue falls outside of the manufacturer’s warranty.

Kindest Regards
Best4Flooring

5つ星のうち5の評価

Really good service

Really good service!
Ordered flooring and it came 2 days later. It was about 40% less than the local flooring shop down the road and I fitted it myself. Bathroom looks great and the flooring is really good quality. Love it! Better than the bog standard plain flooring love the mosaic style.

2026年5月5日
自発的なレビュー
5つ星のうち1の評価

Very poor quality flooring and dismissive customer service

Very disappointed with both the quality of the vinyl flooring and the way my complaint was handled.

The flooring marks, dents and creases incredibly easily under normal household furniture. I understand different materials have different characteristics, but as a customer I should not need specialist knowledge about foam-backed vinyl to avoid buying a product that performs this poorly in a normal home environment.

All I know as a customer is the difference between good quality flooring and poor quality flooring, and unfortunately this feels like poor quality flooring. Furniture leaving visible indentations and creases so easily is not what I would expect from a product sold for everyday domestic use.

What made the experience worse was the response from customer service. Instead of showing understanding or trying to help, I received a long explanation basically saying this is “normal” and therefore not their problem. The complaint was dismissed entirely with no real attempt to resolve the issue.

I regret buying this flooring and would advise others to be cautious before purchasing, especially if you expect a durable surface suitable for normal household furniture.

2026年5月6日
自発的なレビュー
Best4Flooring Ltd ロゴ

Best4Flooring Ltd からの回答

Thank you for taking time to leave a review.

We are sorry to hear that you are disappointed with the flooring and your experience with our customer service.

We have also reviewed the correspondence from our customer service team, and the emails provided a detailed explanation regarding your complaint. They also provided advice on ways to help minimise denting and markings.

As advised previously, the flooring purchased is a foam-backed sheet vinyl. This type of flooring is specifically designed to provide a softer and more cushioned feel underfoot. Due to its softer construction, it can be more susceptible to indentation or marking from furniture when compared to more rigid vinyl flooring products.

To help minimise marking and potential damage, we recommend using protective felt pads or furniture cups under all furniture legs, particularly heavier items. Furniture should also not be dragged across the surface, and weight should be distributed as evenly as possible to reduce pressure points.

Kindest Regards
Best4Flooring

5つ星のうち5の評価

Really good quality flooring

Really good quality flooring, delivery very quick. All round good experience

2026年4月24日
自発的なレビュー
Best4Flooring Ltd ロゴ

Best4Flooring Ltd からの回答

Good Afternoon

Thank you for your kind words! We're really glad to hear you’re happy with the flooring quality and that the delivery met your expectations. It’s great to know you had a smooth experience from start to finish
I hope you enjoy your new flooring for years to come !

Kindest Regards
Best4Flooring

5つ星のうち5の評価

Excellent service

Item delivered on time. Kept informed of order progress. Item as described; quality as expected; advice appropriate to product very welcome and useful.

2026年4月23日
自発的なレビュー
Best4Flooring Ltd ロゴ

Best4Flooring Ltd からの回答

Hi Sylvia

Thank you for your thoughtful feedback! We're pleased to hear your order arrived on time and that our updates kept you well informed throughout. It’s great to know the product met your expectations and that our advice was helpful. We really appreciate you taking the time to share your experience.

Kindest Regards
Best4Flooring

5つ星のうち5の評価

Great price

Great price, gorgeous flooring, packaged perfectly, quick and easy collection.

2026年4月7日
自発的なレビュー
Best4Flooring Ltd ロゴ

Best4Flooring Ltd からの回答

Thank you for your great feedback! We’re really pleased to hear you’re happy with the price and the quality of the flooring, and that collection was quick and easy. We appreciate your support and hope you enjoy your new flooring!

Kindest Regards
Best4Flooring

5つ星のうち5の評価

I changed my mind on two separate…

I changed my mind on two separate occasions, for a different style of flooring.
My fault totally! 🤷‍♀️
The lady over the phone was so helpful and so efficient. She amended my first order giving a refund within 3 days. The second time I changed the colour, but same pattern. Just in time, before the flooring had been dispatched.
She was incredibly helpful. I found this company to be most professional.

2026年4月14日
自発的なレビュー
Best4Flooring Ltd ロゴ

Best4Flooring Ltd からの回答

Hi Jacquie

Thank you so much for your kind words and for taking the time to share your experience!

We’re really pleased to hear our team was able to help you through the changes to your order smoothly. We completely understand that decisions can change, and we’re glad everything was handled quickly, including the refund and final amendment before dispatch.

Your feedback about our service and professionalism means a lot, and we’ll be sure to pass your lovely comments on to the team. Enjoy your new flooring, and thank you again for choosing us!

Kindest Regards
Best4Flooring

5つ星のうち5の評価

Purchased flooring for bathroom and…

Purchased flooring for bathroom and kitchen. Great quality and design, delivery prompt.

2026年4月9日
自発的なレビュー
Best4Flooring Ltd ロゴ

Best4Flooring Ltd からの回答

Hi Helen

Thank you for your great feedback! We’re really pleased to hear you’re happy with the quality and design of the flooring for your bathroom and kitchen, and that delivery was prompt. We appreciate your support and hope you enjoy your new floors for years to come!

Kindest Regards

5つ星のうち5の評価

Excellent

Excellent service

2026年4月5日
自発的なレビュー
Best4Flooring Ltd ロゴ

Best4Flooring Ltd からの回答

Thank you for your feedback! We’re really glad you were happy with the service and appreciate you taking the time to share it.

Kindest Regards
Best4Flooring

5つ星のうち1の評価

Dreadful experience

Dreadful experience, the flooring was very nice and good value for money, but the problem is the courier service DX express that is used.
They lied about attempted delivery when we were at home all day. They promise they are due to deliver your item and then don't show up, I had to stay at home for 4 days waiting for delivery eventually turned up a week after initial estimated delivery date.
Off putting experience would rather pay a little more and shop locally in future to avoid stress and being lied to.
If company use DX delivery AVOID

2026年4月8日
自発的なレビュー
Best4Flooring Ltd ロゴ

Best4Flooring Ltd からの回答

Thank you for taking the time to share your feedback, and we’re really pleased to hear you were happy with the flooring itself and found it good value for money.

That said, we’re very sorry to hear about the issues you experienced with the courier service and the delays to your delivery. We understand how frustrating and inconvenient it is to wait in for deliveries that don’t arrive as expected

While we don’t directly control the courier’s day-to-day operations, we absolutely take this kind of feedback seriously and will be passing your comments on to them

Kindest Regards
Best4Flooring

5つ星のうち5の評価

Good website easy to order quick…

Good website easy to order quick delivery very good service and very happy with product and well imformed at every stage from order to delivery

2026年4月8日
自発的なレビュー
Best4Flooring Ltd ロゴ

Best4Flooring Ltd からの回答

Hi Antoine

Thank you for your lovely feedback! We’re really pleased to hear you found the website easy to use, the ordering process smooth, and the delivery quick. It’s great to know you felt well informed at every stage and are happy with the product. We really appreciate your support!

Kindest Regards
Best4Flooring

5つ星のうち5の評価

Best4 flooring delivered the order I requested.

After the moduleo cleaner I ordered was leaking on delivery the second attempt to deliver went well.

2026年3月19日
自発的なレビュー
Best4Flooring Ltd ロゴ

Best4Flooring Ltd からの回答

Hi Ann,

We don't seem to have received and e-mail back with your order number.
Now that we have this, we can arrange a replacement.

Thank you

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