I’ve been a regular customer at Islington tennis center, gym and spa for many years. The gym is very clean. The staff are very nice and friendly. My only problem is the steam and sauna rooms, the saun... もっと見る
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所在地
所在地を変更Market Road, N7 9PL London, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Islington tennis centre is the best better leisure centre by far. As a national better member, I have been to many, and this center is second to none thanks to its very friendly staff members, enthusi... もっと見る
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I’ve been a rejoined member at Better gym in Market Road since May 2025. Just wanted to say a big thank you to all the staff for being so welcoming, helpful and extremely professional. I am very appre... もっと見る
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Great facilities for fitness, indoor and outdoor tennis, reasonably priced and well maintained. Staff are genuinely nice and try to be helpful across Centres. Area of improvement: toilet and chang... もっと見る
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企業情報
当該企業による記述
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
連絡先
Market Road, N7 9PL, London, 英国
3.2
まあまあ
25件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Difficult to figure out the payment…
Difficult to figure out the payment part if you are signing up for membership through direct debit. Course description not clear.
2024年10月15日
Better - Islington Tennis Centre からの回答
Hi Midhun
Thank you for your review.
We are sorry to see you you difficulty signing up and we have sent you an email directly with further information about your course.
We hope you can now enjoy the course you have signed up for and thank you for choosing Better.
Kind Regards
Amir
Great tennis & fitness facilities
Great facilities for fitness, indoor and outdoor tennis, reasonably priced and well maintained. Staff are genuinely nice and try to be helpful across Centres.
Area of improvement: toilet and changing room hygiene.
2024年5月10日
Better - Islington Tennis Centre からの回答
Hi Shan,
Thank you for taking the time to leave a review, it is much appreciated.
We are glad to hear that you are enjoying the facilities at Islington Tennis Centre and we hope it stays this way.
We will let the centre team know about your comments regarding the changing rooms and hopefully, it gets sorted soon.
If you ever need help or support, please don't hesitate to ask our staff.
Kind regards
Kareem - Customer Service Assistant
Complicated and delusional pricing
You can be a member, a pay as you go member (annual membership + 30% off non-member prices) or a non-member.
As a member there're 12 different memberships to choose from including one that's very similar to the pay as you go member (monthly membership + 1 free activity a month + 30% off non-member prices).
I wonder if there could possibly be any way to simplify this.
I'm personally only interested in the gym at my closest centre and that's almost double the price I'm paying now at The Gym which is just metres away. Now, I don't particularly like that gym. It wouldn't take much to get me to switch. But to pay double for something not even comparable... no.
I went to see the gym and it was absolutely dead... there were only 3 people in it. The guy showing me around floundered when I told him how much I was paying. How could he possibly sell it to me?
I went to another Better gym nearby during COVID which closed down. I can only assume this one isn't far behind.
2024年2月1日
自発的なレビュー
Better - Islington Tennis Centre からの回答
Hi Rose,
Thank you for your review.
As a staff-owned charitable social enterprise, GLL’s mission is to ‘give back’ and improve the physical, mental and social wellbeing of local communities right across the UK. Any money we make goes back into the business. This can be in the form of training our staff, improving our centres and services and supporting athletes through our GLL Sports Foundation.
We offer discounted memberships for seniors, those on benefits, students, key workers and customers who are registered disabled. As well as GP referral memberships. Moved by the plight of the refugees fleeing the war in Ukraine, we set up a scheme offering all refugees in England and Wales free membership to leisure centres, gyms and pools for a six-month period. To date, we have set-up more than 5,000 memberships. This continues to be available to anyone granted refugee resettlement status in the last twelve months.
Most other companies who offer a similar product are only for profit and do not have a fully staffed centre - our centres always have staff working.
We appreciate your feedback and hope that you can recognise that the value of our centres is excellent and when using our centres you are contributing towards a social enterprise that offers many activities, facilities and discounted memberships for the communities we work with.
Warm Regards
Hazal
Plaice is very well equipped
Plaice is very well equipped, staff is very friendly and helpful
2023年11月14日
Better - Islington Tennis Centre からの回答
Good Afternoon Mariam,
Thank you for your review.
We are very happy to hear that you are enjoying your membership at the Islington Tennis centre. We hope you continue to enjoy this great facility and the great activities they have on offer.
Kind regards,
Charmaine
The classes are top quality
The classes are top quality, especially the Body Conditioning class on Saturday morning.
2023年11月14日
Better - Islington Tennis Centre からの回答
Good Evening Sue,
Thank you for your review.
We are very happy to hear that you are enjoying the Fitness Classes at the Islington Tennis centre. We hope you continue to enjoy your membership at this centre and the great activities they have available.
Kind regards,
Charmaine
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