Easy to use app, to book fitness classes and swimming in my case. The waiting list function alerts you when spaces become available in classes. You can also cancel easily if you cannot attend. Useful... もっと見る
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所在地
所在地を変更Coldstyle Road, PL14 3HZ Liskeard, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Really enjoyed his first swimming lesson with Julian who settled his nerves and for a non swimmer did really well with confidence in the deep end with other children who could swim. Moving to non swi... もっと見る
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We visited over a weekend. On both occasions the receptionist had too many visitors to manage. We felt bad for her as she appeared to be alone dealing with public visitors and teams that used the... もっと見る
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It has been difficult to use the App, alot of the booking slots don't appear through the app. Also my daughter has done an induction but when we've been on since to book another slot at the gym she... もっと見る
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企業情報
当該企業による記述
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
連絡先
Coldstyle Road, PL14 3HZ, Liskeard, 英国
4.3
優良
43件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Clean
Clean, friendly good amenities helpful staff, especially Tristan and Steve in the gym.
2026年8月5日
Better - Liskeard Leisure Centre からの回答
Hi Paul,
Thank you for your wonderful feedback!
We're delighted to hear that you found the centre clean, welcoming, and well-equipped, and that our team has been helpful throughout your visits. It's especially great to hear your kind words about Tristan and Steve. We'll be sure to pass on your comments to them, as we're sure they'll appreciate knowing they have made such a positive impact on your experience.
Thank you for taking the time to share your feedback, and we look forward to welcoming you back again soon.
Warm Regards,
Hazal
Very helpful staff
Very helpful staff, talked me through the process, great facilities, best I've seen.
2026年6月15日
Better - Liskeard Leisure Centre からの回答
Hi Julia,
Thank you for your great feedback. We’re really pleased to hear that our team were able to support you and talk you through the process, and that you were impressed with the facilities.
We appreciate your kind words and hope to welcome you back again soon.
Warm regards,
Hazal
Good gym
Good gym, well equipped, clean, great atmosphere.
I was welcomed by Steve Luscombe who gave me a demonstration of some of the machines I will be using and guided me in a friendly and professional manner.
Steve is a great ambassador for your company.
2026年6月17日
Better - Liskeard Leisure Centre からの回答
Hi Wendy,
Thank you very much for your fantastic feedback. We’re delighted to hear that you’re enjoying the gym, from the facilities to the atmosphere.
It’s especially great to hear your kind words about Steve. He takes great pride in supporting our members, and we’re pleased he was able to provide such a positive and professional introduction. We will be sure to pass your feedback on to him.
We look forward to seeing you again soon and wish you every success with your training.
Warm Regards
Hazal
we had problems setting up my Health…
we had problems setting up my Health wise membership at Liskeard Leisure centre, but the lovely Wendy sorted everything out for me.
2026年5月14日
Better - Liskeard Leisure Centre からの回答
Hi Susan
Thank you for your review.
It is wonderful to know that Wendy has been able to assist with the set-up of your Healthwise membership, and we hope you can use all the information given by the team to reach your health and fitness goals with us!
Kind Regards
Amir
Great local facility
Great local facility. The pool is clean and renovated. Most of all the staff is amazing - friendly, knowedgeable and professional; from Steve L, Kim, Charlie, Keziah, Coco, Col and anyone else I forgot. Thank you all
2026年5月19日
Better - Liskeard Leisure Centre からの回答
Hi Angela-Clare,
Thanks for your review.
We are so pleased to hear that you are enjoying Liskeard Leisure Centre and the staff are so friendly and knowledgeable!
Warm Regards
Hazal
Really enjoyed his first swimming…
Really enjoyed his first swimming lesson with Julian who settled his nerves and for a non swimmer did really well with confidence in the deep end with other children who could swim. Moving to non swimmers class on Saturday which will be key for developing skills. In booking for age it would be good for this to incorporate those who are able to swim and those non swimmers, purely for ease for child and instructor
2026年5月16日
Better - Liskeard Leisure Centre からの回答
Hi Cornish,
Thank you for your fantastic review!
We are so delighted to hear that your child enjoyed their first lesson at Liskeard Leisure Centre and we look forward to helping them develop their swimming skills.
Warm Regards
Hazal
Better - Liskeard Leisure Centre からの回答
Hi Clare,
Thank you for your incredible review!
We're overjoyed that our team have been so friendly and helpful during your visits to Liskeard Leisure Centre.
We can't wait to see you again soon!
Warm Regards,
Kaisha
The instructors at our LUX Leisure…
The instructors at our LUX Leisure centre are superb. The training is first class and you cannot but help to improve. They are friendly, helpful and professional. The general staff are also friendly knowledgeable and helpful. The only disappointment is that some of the classes are so popular, that there are occasions that you can fail to be able to book a class. It would be very helpful if there was a clear list attached to each class, where you could go on a waiting list for any cancellation, which can often happen. The website is not the easiest site to navigate.
2026年2月11日
Better - Liskeard Leisure Centre からの回答
Hello Greg,
Thank you very much for sharing your kind words and valuable feedback with us.
We're delighted to hear that you find our instructors and staff to be friendly, helpful, and professional, providing a first-class experience.
We understand that some of our most popular classes can become fully booked quickly, which can be frustrating. To help with this, we do offer a waiting list for these sessions. If a space becomes available, members on the list are promptly notified so they can join the class if they wish.
You can contact our customer service team via email: customerservices@gll.org , they would be happy to assist you with this matter.
Kind regards
Better - Liskeard Leisure Centre からの回答
Hello Shirley,
Thank you for your 5-Star review.
We are delighted to know that you are enjoying the Swimming Lesson at Liskeard Leisure Centre.
Kind regards
After a very dissapointing incident…
After a very dissapointing incident with the Better org. I find the App clumsy and confusing.Having previously been a member,and re applying for membership,I was consistently sent in circles.This however was sorted out by Steve my local liesure centre.
2026年1月28日
Better - Liskeard Leisure Centre からの回答
Hello Jethro,
Thank you for your comments and feedback.
We regret to learn that your experience at Liskeard Leisure Centre did not meet your expectations.
Please be informed that we have recently upgraded our app to enhance its user-friendliness.
We are pleased to hear that Steve was able to resolve the issue you encountered with the app.
Kind regards
Good range of activities.
Easy to use web site and attend activities.
Good helpful friendly staff.
Good range of activities.
2025年12月11日
Better - Liskeard Leisure Centre からの回答
Hi Jack,
Thank you for your amazing review!
We’re thrilled to hear that you find the website easy to use, and you enjoy attending the range activities we offer.
It's also great to hear that the staff have been so helpful and friendly at the Liskeard Leisure Centre.
Thank you again for your kind words!
Warm Regards,
Kaisha
Professional instructor
Professional instructor. Helps you most importantly keeps his on you as a new client and advises as fit for my requirements.can’t ask for more excellent Thanks to all staff.Clive.
2025年12月10日
Better - Liskeard Leisure Centre からの回答
Hi Clive,
Thank you for your fantastic feedback!
We're really pleased to hear that the instructor was so supportive and tailored exercises to your requirements.
It's great to know that you've had such a positive experience at our Liskeard Leisure Centre.
Warm Regards,
Kaisha
Better - Liskeard Leisure Centre からの回答
Hello Sarah,
Thank you for your comments and feedback.
Kind Regards
Ladies who run it are lovely
2025年11月6日
Better - Liskeard Leisure Centre からの回答
Hi Nick
Thank you for your review.
We will be sure to pass your feedback on to the team at Liskeard Leisure Centre!
Kind Regards
Amir
Applied for betters healthwise…
Applied for betters healthwise discount,initially on 16th July.After joining as a member, and jumping through numerous hoops,wasting both my and my doctors valuable time,I'm still waiting for acceptance to the group in Liskeard.No communication from better to date.
2025年11月12日
自発的なレビュー
Better - Liskeard Leisure Centre からの回答
Hi Mike
Thank you for your review.
We are very sorry to hear about your recent experience at Liskeard Leisure Centre.
A contact request has been sent to you through Trustpilot.
Please respond to this request for us to assist.
Kind Regards
Amir
I'm very happy with the facilities and…
I'm very happy with the facilities and environment at The gym.
2025年10月22日
Better - Liskeard Leisure Centre からの回答
Hi Marshall
Thank you for your review.
We are delighted to see that you are enjoying the gym at Liskeard Leisure Centre and that the staff are creating a great environment!
Thank you for choosing Better.
Kind Regards
Amir
Great staff and very helpful
Great staff and very helpful. I just had my induction with Steve at Liskeard Gym and he was very friendly, helpful & professional. All the classes I have done so far have been great, with great teachers.
2025年10月22日
Better - Liskeard Leisure Centre からの回答
Hello Faith,
Thank you very much for your comments and feedback.
Kind Regards
Better - Liskeard Leisure Centre からの回答
Hello Jeremy,
Thank you for your comment.
Kind Regards
We visited over a weekend.
We visited over a weekend.
On both occasions the receptionist had too many visitors to manage.
We felt bad for her as she appeared to be alone dealing with public visitors and teams that used the facilities after a game.
Our experience has made us reluctant to come back amd use the facilities again.
2025年10月4日
Better - Liskeard Leisure Centre からの回答
Hello,
Thank you for taking the time to share your feedback about your recent visits to Liskeard Leisure Centre.
We're really sorry to hear that your experience was impacted by understaffing at reception.
We understand how frustrating it can be when service levels don’t meet expectations, especially during busy periods. Your comments have been passed on to the centre management team so they can review staffing levels and ensure better support is available during peak times.
We truly value your input and hope you'll consider giving us another chance in the future. If there's anything we can do to improve your experience or if you'd like to discuss this further, please don’t hesitate to reach out.
Better - Liskeard Leisure Centre からの回答
Hello Heather,
Thank you very much for your comments and feedback.
Kind Regards.
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