Good value for your bucks at a great location with lots of options to choose from a variety of courses, gym and in- and outdoor swimming. Cleanliness in the showers/changing rooms has definitely impro... もっと見る
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所在地
所在地を変更32 Endell Street, WC2H 9AG Covent Garden, GB
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This centre is currently down from 5 to 3 women's toilets while renovation works are done. Of the 3 toilets remaining, 1 is out of order and 2 have large holes in the cubicle doors door where the loc... もっと見る
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10/10 Great humanistic staff. Kind services with real personal touch. Happy people. Lots of positivity and warmth around at all of your leisure centres in remarkable and enlightening ways. Em... もっと見る
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First time at Oasis Sport Center I loved swimming outside. You feel the great spirit among the swimmers. Spacious gender segregated changing room (I am old school and like it so much better!). Gr... もっと見る
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企業情報
当該企業による記述
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
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32 Endell Street, WC2H 9AG, Covent Garden, 英国
4.2
ほぼ満足
120件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Welcoming and friendly team
Really welcoming and friendly team—especially Ferhat, who was awesome. The gym's got a great setup with loads of weightlifting equipment, swimming pool and sauna, and it really has that nice community feel.
2025年4月19日
自発的なレビュー
Better - Oasis Sports Centre からの回答
Hi Shpat,
Thanks for your review.
We are glad to hear that you are enjoying Oasis and that Ferhat was awesome!
Warm Regards
Hazal
Ferra made my experience 10/10
Ferra made my experience 10/10. The indoor and outdoor pool was amazing. The staff was amazing and friendly, but Ferra stood out. Definitely recommemd!
2025年4月19日
自発的なレビュー
Better - Oasis Sports Centre からの回答
Hi Ange,
Thanks for your review.
We are so pleased to hear that you are enjoying Oasis and that you have received excellent customer service!
Warm Regards
Hazal
Favourite Gym & Staff
Although I've changed residence three times in the last year, I keep opting for the Holborn branch.
I have, in particualar, appreciated Ferah's kindness and availability to deal with the numerous issues raised through the years (many!), always patient and with solutions at hand.
Also definitely adding an incredible positive warmth to the community.
Also appreciate it not being too overcrowded and the pattern in which works are done, not of any impediment.
2025年4月17日
自発的なレビュー
Better - Oasis Sports Centre からの回答
Hi Kladdi,
It’s so wonderful to hear that you’ve been visiting the Oasis Centre for many years! We truly value our loyal customers, and it’s great to know that the support from our team continues to create a welcoming and inclusive environment for you.
Thank you for taking the time to share your feedback—it really means a lot to us. And a special thank you for the kind shout-out to our amazing team member, Ferah. They will be so happy to hear it!
Kind regards,
Sarah H
This really is a magical pool
This really is a magical pool! Sneak an outdoor swim In between meetings and feel amazing for it!
Changing rooms have great hairdryers & straighteners and a cozzy drier so your bag doesn’t get wet.
Treat yourself, step outside London for an hour, it’s wonderful!
2025年4月17日
自発的なレビュー
Better - Oasis Sports Centre からの回答
Hi Katy
Thank you for your review.
We are so glad you’re enjoying the swimming pool at the Oasis Sports Centre and are happy to hear the little touches like hairdryers, straighteners, and the 'cozzy' dryer made your visit even smoother.
Thanks for reminding everyone how easy it is to escape the London hustle, even just for an hour.
Kind Regards
Amir
I lost my bike lock and Tony and Farra…
I lost my bike lock and Tony and Farra provided me with oen whilst I was using the centre, thanks a lot!
2025年4月17日
自発的なレビュー
Better - Oasis Sports Centre からの回答
Hi Robbie
Thank you for your review.
It is great to see that Tony and Farra have been able to assist in securing your bike at the Oasis Sports Centre.
We hope you enjoyed the session!
Kind Regards
Amir
Wow wow wow!!!
Wow! After Ymca shut the doors down I struggled to find the right one. I tried several (including Swiss Cottage Better gym with really low results) and today I found an Oasis in the middle of the jungle!
Ive got the feeling that oasis got the perfect combination of the community vibes from Ymca and the great infrastructure of the better. Keep on this way and this place will become and essential for many!
Aiden in the reception made everything so clear, so helpful, 10/10 to him
Ps: Luke is teaching yoga!!!!!! Can't wait
2025年4月15日
自発的なレビュー
Better - Oasis Sports Centre からの回答
Hi Rodrigo,
We’re so happy to hear that you’re enjoying our Oasis Sports Centre. As a company, we strive to be a hub for the community — a place where people of all ages and abilities can feel welcome and connect with one another. We’re thrilled that the Oasis team is helping to create such a wonderful atmosphere.
Thank you for your fantastic feedback; we will be sure to share it with our Oasis team.
We appreciate your support, and please don’t hesitate to reach out if you have any further feedback. We always love hearing from our customers.
Best regards,
Sarah H
Swim
Aden was really helpful in helping me with my swimming booking when it didn't go through on my account, managed to enjoy the outdoor pool on a lovely sunny day!
2025年4月11日
自発的なレビュー
Better - Oasis Sports Centre からの回答
Hi Caryn,
It’s wonderful to hear that you were able to enjoy our Outdoor Swimming Pool at the Oasis Centre! We’re thrilled that our team was able to help resolve the issues with your account. We’ll be sure to forward your kind comments to the Oasis Team, and we really appreciate the special shout-out for our fantastic team member, Aden.
We hope you continue to enjoy the Oasis Outdoor Pool with this glorious weather, and we truly appreciate your continued support.
Kind regards,
Sarah H
This centre just keeps getting better…
This centre just keeps getting better and better. Went for a swim today and they are now adding new ratan furniture to outside and upgrading the studio next week. Tony in particular is a real credit to the gym!
2025年4月10日
Better - Oasis Sports Centre からの回答
Hi Bradley,
Thank you so much for your kind words! We're thrilled to hear you're enjoying the updates, and we're excited for the new rattan furniture and studio upgrades. Tony will be especially pleased to know that you appreciate his hard work—he's truly a valuable member of our team.
Thanks again for your support, and we look forward to seeing you again soon!
Kind regards,
Charmaine
Nice little Better branch in central…
Nice little Better branch in central London. Good choice of classes available. Pump with Carlos was a pleasant surprise. Definitely coming back for more.
2025年4月3日
自発的なレビュー
Better - Oasis Sports Centre からの回答
Hi Os Aba,
Thank you for your kind words!
We're so glad you enjoyed your experience at the Oasis Sports Centre. It’s great to hear you liked the class options, and we’re thrilled that you had a great time in the Pump with Carlos. We look forward to welcoming you back for more classes soon!
Kind regards,
Charmaine
I just love this place
I just love this place. Such a chilled environment to go to after work, for a swim or workout. Started coming over lockdown and haven’t stopped going since. The staff are always friendly and helpful, especially Ferra who always brings a positive vibe :)
I’d say some areas need improvement - for example the shower areas outside and in the Womens changing room… but looking past that it is epic 😎
2025年4月5日
Better - Oasis Sports Centre からの回答
Hi Silver,
We’re so delighted to hear that you’re enjoying your experience at our Oasis Centre. Thank you for taking the time to share your thoughts with us. We’re incredibly proud of the Oasis Centre, and it makes us very happy to know that we have loyal customers who have been enjoying their experience for so long.
We truly appreciate all feedback from our customers. Thank you for bringing the issue of the shower areas to our attention. We understand how important it is to have safe and clean changing rooms, and we will address this concern with the Centre team immediately.
Once again, thank you for sharing your thoughts with us. We’ll be sure to pass your feedback along to the Centre; they will be thrilled to hear from you. Thank you for your continued support!
Kind regards,
Sarah H
Gem in the heart of London
What a gem in the heart of London! I’ve been looking for a gym in the area and was let down with other venues, but Oasis genuinely impressed me! Varied and clean facilities, new gym equipment, lovely swimming pools, and there is sun deck!! MANAL at the front desk was extremely helpful with explaining the different options and allowed me to check everything out before committing. Excited to join!
2025年4月5日
自発的なレビュー
Better - Oasis Sports Centre からの回答
Hi Member,
Thank you so much for your kind words! We’re absolutely thrilled to hear that your experience at Oasis Sports Centre has been a positive one. It means a lot to us to know that we’re providing the best possible experience for our customers.
We’re incredibly proud of our Centre, and we’re delighted that you feel the same way. Your feedback has been shared with the team at Oasis, and they’ll truly appreciate the time you took to share your thoughts.
We look forward to continuing to impress you with our facilities, and we can’t wait to welcome you back soon!
Warm regards,
Sarah H
Great sport centre with an amazing…
Great sport centre with an amazing customer service, a speak thanks to the guys at the reception expecially to Farra who always sort my membership and booking issues.
2025年4月2日
自発的なレビュー
Better - Oasis Sports Centre からの回答
Hi Sabina,
Thank you so much for your very kind feedback! We’re thrilled to hear that our team was able to assist you with your membership issues. We always strive to provide the best possible experience for our customers, and it’s great to know that we met your expectations.
We’ll be sure to pass along your kind words to the Oasis team, especially Farra—she’ll be delighted to receive the special mention!
We look forward to continuing to provide exceptional service and are truly grateful for your ongoing support.
Kind regards,
Sarah H
Reusing the centre after years away.
I haven't used this centre in years, but because I am now working in the surrounding area, I thought I would see what Oasis had to offer. I booked for a swim this week as the weather has been lovely. I can honestly say that everything looks so much nicer on most fronts (I haven't seen everything yet). The staff at the front desk were polite. And the staff around the pool were great too, particularly Lee. He answered the few questions I had with a smile, and wished me well when I left. He didn't make me feel like I was being a burden when talking with me, which I have had in places before. I was going to look at other gyms and pools, but I think I will be signing up for a membership in the coming weeks based on how lovely the staff were alone.
2025年4月2日
自発的なレビュー
Better - Oasis Sports Centre からの回答
Hello,
Thank you so much for sharing such positive feedback with us! We are absolutely thrilled to hear that you’ve had a wonderful experience at our Oasis Sports Centre. We are always striving to deliver excellent service, and we’re so pleased that we’ve met that standard for you.
We’ll be sure to pass your kind words on to our Oasis team, and especially to Lee, who will appreciate the special shout-out.
Thank you once again for your feedback and continued support.
Best regards,
Sarah H
Central Sports Center
Central sports center, that’s a huge plus. Carlotta was great at introducing me to all the facilities which was very helpful as didn’t know all the details.
Much appreciated!
2025年3月29日
自発的なレビュー
Better - Oasis Sports Centre からの回答
Hi El,
Thank you so much for your kind words!
We're thrilled to hear that Carlotta was able to make your experience smooth and informative. We're also glad you found the Oasis Sports Centre a big plus! If you need anything else or have any questions, feel free to reach out. We look forward to welcoming you back!
Kind regards,
Charmaine
Better - Oasis Sports Centre からの回答
Hi Emma,
Thank you so much for your kind words!
We're thrilled to hear that you enjoyed the staff, pool, and garden at the Oasis Sports Centre. We look forward to welcoming you back for another wonderful experience!
Kind regards,
Charmaine
Better - Oasis Sports Centre からの回答
Hi Sita
Thank you for your review.
We are very pleased to see Aden has been able to help with your query and has provided excellent customer service.
We hope you enjoy using the facilities at the Oasis Sports Centre and thank you for choosing Better.
Kind Regards
Amir
It’s so good experience to play Squash
It’s so good experience to play Squash, Aden was very helpful.
2025年4月1日
自発的なレビュー
Better - Oasis Sports Centre からの回答
Hi Jialin,
Thank you so much for your kind words! We're thrilled to hear you had a great experience playing squash at the Oasis Sports Centre. We'll be sure to pass along your appreciation to Aden for being so helpful.
We look forward to welcoming you back soon!
Kind regards,
Charmaine
Ebony is a great yoga & Pilates…
Ebony is a great yoga & Pilates teacher. She is precise, caring, attentive & creates a lovely warm atmosphere in her classes.
2025年4月1日
自発的なレビュー
Better - Oasis Sports Centre からの回答
Hi Juliet,
Thanks for your review.
We are so happy to hear that you are enjoying the classes held by Ebony at Oasis!
Warm Regards
Hazal
Enjoyed Carlos's class
Enjoyed Carlos's class, clean and tidy gym, enjoy working out here !
2025年3月28日
自発的なレビュー
Better - Oasis Sports Centre からの回答
Hi Keeshan,
Thank you so much for your kind words!
We're thrilled to hear that you enjoyed Carlos's class and had a great experience at the Oasis Sports Centre. We take pride in keeping everything clean and welcoming, so it's awesome to know that it's making a difference for you. We look forward to seeing you again soon—keep up the great work with your workouts!
Kind regards,
Charmaine
Brilliant acquarobics class with…
Brilliant acquarobics class with Carlos,
The pool is lovely & bright, highly recommended for a good workout
2025年3月28日
自発的なレビュー
Better - Oasis Sports Centre からの回答
Hello Guest,
We truly appreciate your kind feedback!
It’s wonderful to learn that you had a great experience in the aquarobics class with Carlos. We’re glad to hear that you enjoyed the pool and found it to be an excellent environment for your workout. We can’t wait to welcome you back soon for more enjoyable fitness sessions at the Oasis Sports Centre.
Kind regards,
Charmaine
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