It was a very pleasant experience. It was my first visit and I am working towards better mobility and less pain following spinal surgery, 8 months ago. Staff (guy with curly hair (Afro) was very h... もっと見る
企業が回答しました
170 Chingford road, E17 5AA Walthamstow, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
It was a very pleasant experience. It was my first visit and I am working towards better mobility and less pain following spinal surgery, 8 months ago. Staff (guy with curly hair (Afro) was very h... もっと見る
企業が回答しました
There was a cover swim teacher, Bryce, who was outstanding on helping my SEND daughter to begin to settle on the water and it has been a huge difference so far and a good memory for her, to what usual... もっと見る
企業が回答しました
Great experience with the Mindfulness class that I attended for the first time. I was at the Feel Good Centre in Walthamstow. I had a wonderful experience. I felt refreshed, as if I had just... もっと見る
企業が回答しました
The pool is far too cold , my husband has had a stroke , do was hoping to do swimming for rehab ??? Changing rooms are too small , even parent and child as there is two adults and one chair ….. the di... もっと見る
企業が回答しました
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
170 Chingford road, E17 5AA, Walthamstow, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Better - Waltham Forest Feel Good Centre からの回答
I only use the pool and I have had a good experience swimming where you can use all tools to support and improve your swimming techniques. I have also had adult lessons and they are good in their approach, as I have taken those learnings away and can swim much better. All staff members are helpful.

Better - Waltham Forest Feel Good Centre からの回答
Overall I am happy, only thing I would suggest is when a new student starts it would be nice to be welcomed/acknowledged so we are aware of what we need to do, where to meet etc.

Better - Waltham Forest Feel Good Centre からの回答
Great training environment, a wide range of facilities, everything you need to get fit and healthy.

Better - Waltham Forest Feel Good Centre からの回答
My little girl is loving these gymnastics classes. She is gaining confidence and receiving at times 1:1 support when required. This was her second lesson and she’s always very excited to go

Better - Waltham Forest Feel Good Centre からの回答
The better App is not intuitive at all!!!
However, the member of staff Fariya was extremely helpful. I’ve explained to her why I never found the app intuitive.

Better - Waltham Forest Feel Good Centre からの回答
No support from staff they just told me to work it out on the tablet myself and sign up etc, no introduction or a walk around the facility. I have joined but will see how it goes otherwise will cancel

Better - Waltham Forest Feel Good Centre からの回答
It felt amazing to get back to my local gym ,feel good centre!
Nice, spacious close to your home works perfect for me.

Better - Waltham Forest Feel Good Centre からの回答
From 11th of August I pay for membership, my partner(adult membership) and two juniors membership... I am a student and I had to upload some documents, what I did (student ID card and a screenshot of enrollment page from university), in the same time I contacted my University for an official letter, the answer took longer to receive... from 31st of August my membership was suspended, but anyway on 2nd of September the money for membership for current month was taken from my bank account... I contacted Customer Service via e-mail and from app(already sent the confirmation letter which I received already), but until today my membership still suspended...
I am very disappointed and it is unacceptable to explain every day to staff the situation for to get me access through the gate...

Better - Waltham Forest Feel Good Centre からの回答
Great place, great equipment and facilities. Regularly cleaned and maintained. Ans great customer support and friendly staff.

Better - Waltham Forest Feel Good Centre からの回答
Excellent facilities, first class care and multidisciplinary equipment

Better - Waltham Forest Feel Good Centre からの回答
The facilities and array of options, classes, activities , they have nearly everything for everyone, staff is knowledgeable and helpful. I only gave 4 stars because although mostly everywhere is spotless clean, the space that should be the most importantly clean are the toilets which really need much more attention. Other than that i highly enjoy and recommend this place.

Better - Waltham Forest Feel Good Centre からの回答
Zoe is a great teacher and I was worried about the possibility of convincing our child to go in without us every week. But it was not the case she loved to go in without us and has made significant progress. We now look forward to moving on to Foundation classes.
Thank you.

Better - Waltham Forest Feel Good Centre からの回答
Massive Shout-Out and Thank You to the Front-Line Reception Team and All the Amazing Staff at Waltham Forest Feel Good Centre
I want to give a massive shout-out and heartfelt thank you to the incredible team at the Waltham Forest Feel Good Centre — especially the front-line reception staff, who are the first to greet us with a smile every time we walk in. A special mention goes to Jesse, Ruwayda, Tamara, Aqsa, Razvan, Latanya, Kie, and Farhiyo.
My wife and I have been attending the Feel Good Centre since it opened, and over the years we’ve had the pleasure of meeting so many fantastic staff members. From past to present, the entire team has shown nothing but warmth, professionalism, and dedication — making the Centre a truly special place.
That said, the current team — what can I say? They are simply amazing. Every time we come in, we’re made to feel like royalty. The reception team always welcomes us so warmly, asks how we’re doing, and even checks in on our family. That kind of personal care means so much to us.
Because of the amazing atmosphere the staff have created, we’ve brought many friends and family members to the gym. It genuinely feels like home — a place filled with positivity and community. The staff are always friendly, funny, supportive, and yet highly professional.
A big shout-out to the front desk team who, despite dealing with countless people each day, remain courteous, helpful, and full of kindness. You are the heartbeat of the Feel Good experience.
We also want to thank the General Manager, who has been there for us in times of need. Your leadership and support are deeply appreciated and clearly reflected in the exceptional team you lead.
After more than eight years as members, we’ve never once been disappointed. From the early days to now, the staff have always gone above and beyond — and we are truly grateful.
Thank you from the bottom of our hearts for making us feel like part of the Feel Good family. You’ve made a lasting impact on our lives, and we sincerely hope your managers recognise how exceptional you all are.
With love and appreciation,
Peter and Sharon Jones

Better - Waltham Forest Feel Good Centre からの回答

Better - Waltham Forest Feel Good Centre からの回答
The staff are very friendly! I used the centre for a birthday party and it was organised very well, tidy meeting room and staff had a positive attitude to help!

Better - Waltham Forest Feel Good Centre からの回答
My two children have participated in both swimming lessons and gymnastics since the age of 5. The multiple coaches they have had over the years have always demonstrated passion for the skills and professionalism in delivery. As well as lessons, the facilities here are seemingly almost endless for families - from the pool to the soft play to the track. It truly is a great place for families in the local community!

Better - Waltham Forest Feel Good Centre からの回答

Better - Waltham Forest Feel Good Centre からの回答
Absolutely amazing place, staff are so friendly, especially Valentino on the front desk, always cheerful and helpful! Can fully recommend. !!

Better - Waltham Forest Feel Good Centre からの回答
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