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TrustScore 5段階評䟡の3

3.1

eコマヌス サヌビス
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5぀星のうち1の評䟡

I have bought from the company BGASTORE.ie before without any problems. The last time I subscribed to the website accidently and received lots of emails on framing advice and then a discount code... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Changing my review from 1 star (coz delivery was delayed -- took 17 days even though site claims 4-5 days) to 4 because the product is fantastic. Was packed well and reached in perfect condition. The... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Ordered two mirrors with trepidation if I'm being completely honest based on reviews. After missing out on one of the mirrors I really wanted I decided to go ahead. BGA were brilliant. Very efficient,... もっず芋る

5぀星のうち3の評䟡

Product quality good, reasonably priced. Great selection of frames. My items arrived well packaged. The only downfall with my transaction is the length of time taken for delivery as well as only limit... もっず芋る

䌁業が回答したした

䌁業情報

  1. eコマヌス サヌビス

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3.1

たあたあ

TrustScore 5段階評䟡の3

834件のレビュヌ

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3.1

すべおのレビュヌ

(834)

過去12か月のレビュヌ数: 98件

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5぀星のうち1の評䟡

I just lost my money. Awful service

I ordered and payed for a mirror.
They sent it in Greece. Unfortunately the courier company didn't notify me for the package and sent it back. So I am trying desperately to get in contact with them (bgastore). They don't answer. No emails, no phone ! No hope. I just lost my money !! Awful service.

2025幎6月30日
自発的なレビュヌ
BGASTORE.IE ロゎ

BGASTORE.IE からの回答

Thank you for sharing your feedback on Trustpilot. We truly value your input.
We kindly asks you to contact us at info@bgastore.ie to help facilitate and resolve your concern. We hope to improve your experience and would be grateful if you'd consider updating your review once it's resolved. Thank you and have a great day!

5぀星のうち3の評䟡

Picture frame

Order picture frame, blue/gold colour perfect for my print.
Prompt delivery.
Frame was expensive enough but the colour was perfect.

2025幎8月7日
BGASTORE.IE ロゎ

BGASTORE.IE からの回答

Hello Liam, Thank you for your review. Glad you enjoyw your purchase. we hope to see you back at BGA.

5぀星のうち3の評䟡

Good but why so expensive?

Good quality mounting - what you’d expecting mounting to be, but I’m not sure why it was so expensive

2025幎7月19日
BGASTORE.IE ロゎ

BGASTORE.IE からの回答

Hello,

Thank you for your feedback—we really appreciate it.

We understand your concern about the price, and we’d like to explain a bit more about what it covers. Our mountings are made from acid-free, pH-neutral materials, designed to preserve your photos and artwork for the long term without yellowing. Each piece is precision-cut with beveled edges for a clean, professional finish that enhances the presentation.

In addition to the aesthetic value, the mounting also protects your image by creating space between the artwork and the glass, helping to prevent moisture or damage. Combined with a 90-day return policy, and the assurance of high-quality craftsmanship, this does make our products a little more expensive than basic alternatives.

We hope this clarifies why the price reflects the quality and durability you receive.

5぀星のうち3の評䟡

Quality of frame not great

Quality of frame not great, lightly coming apart

2025幎7月20日
BGASTORE.IE ロゎ

BGASTORE.IE からの回答

Hello,

Thank you for sharing your feedback on Trustpilot. We truly value your input.

We kindly ask you to contact us at info@bga.ie so we can help facilitate and resolve your concern. Please also include photos of the frame so we can better understand the issue and assist you effectively.

We hope to improve your experience and would be grateful if you’d consider updating your review once the issue has been resolved.

Thank you, and have a great day!

5぀星のうち1の評䟡

Haven’t received my package yet

Haven’t received my package yet. It was supposed to be here by now.

2025幎7月17日
BGASTORE.IE ロゎ

BGASTORE.IE からの回答

HI Phyllis,

Thank you for having contacted. We are sorry to hear that and have refunded your order today. This amount will be available within 1-3 working days on your bank account.

BGAStore Customer support

5぀星のうち1の評䟡

Poor quality and damaged

4 frames ordered. Items were of poor quality for the high price. 1 arrived scratched. 1 arrived broken. 1 had poor join of two different coloured wood. Refund promised for 2 but not received yet.

2025幎7月16日
BGASTORE.IE ロゎ

BGASTORE.IE からの回答

Hi Susan,
Thank you for your feedback.
We’re very sorry to hear that the frames did not meet your expectations. Regarding the issues you raised, we did receive photos for three of the frames, however, one did not show any visible damage. As a result, we processed a refund for the two frames that clearly showed defects.
The refund was issued promptly after confirmation and, as previously mentioned, it may take a few business days for the amount to appear in your account depending on your bank or payment provider.
If you believe there’s been a mistake or you have any further concerns, we’re happy to take another look, please don’t hesitate to contact us directly.

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