Staff were friendly and very helpful. We felt the brakes on the car we tested were not quite right and they had new brake discs fitted while we waited. Whole process was easy and we never felt under... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Staff were friendly and very helpful. We felt the brakes on the car we tested were not quite right and they had new brake discs fitted while we waited. Whole process was easy and we never felt under... もっと見る
企業が回答しました
Overall happy with our car but we were extremely disappointed with the after sales support. When we test drove the car there were floor mats loose in the boot which the salesperson commented on saying... もっと見る
企業が回答しました
The team were very welcoming and friendly. I had read reviews about staff being pushy when trying to sell add-ons, however I did not find that this was the case. The only issue was that they were shor... もっと見る
企業が回答しました
Arrived at opening time with no pre booked appointment, immediately it was clear that nothing would be too much trouble… Welcomed and booked in within 5mins with and advisor called Bethan…whe... もっと見る
企業が回答しました
We supply thousands of cars a month to customers across the UK. We strive to ensure all of our customers are over the moon and with a car that puts a smile on their face.
Big Motoring World, Buckmore Park, Maidstone Road, ME5 9QG, Chatham, Kent, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I only have the car for a few days. At the same time, I love the car. The experience of buying it wasnt that pleasant. The sales guy was fine; it's the insistence on additional items they wanted to sell, and the change of tone from making it an enjoyable experience to saying to myself, 'if it's not sorted within the next 20 mins, I im prepared to leave.' At the same time, I was happy to take the info away and take time to read and decide that wasnt allowed. I had to do it there and then. Even when I highlighted that I have a family member who would do the maintenance and has done so for every other motor I've owned, they decided to send the manager over to try talk me around and then to push the narrative that my family member wouldn't want me give him work. I won't be buying another car from them.

Big Motoring World - Blue Bell Hill からの回答
Great service from Naz went through all the car’s abilities and really easy to talk too, we are now looking to purchase another car from BMW

Big Motoring World - Blue Bell Hill からの回答
This was a 2nd purchase is less than 2 years. As this time, I used financing, the experience wasn’t that good. Been rushed a lot, ling waiting and most annoyingly, I was credit checked twice for their error. I was told, I would be given car mats but last minute the salesman changed his mind. Probably because of me not wanting to signup for those useless extra subscriptions. So all in all, my experience this time wasn’t very pleasant.

Big Motoring World - Blue Bell Hill からの回答
Awful- returned after initial visit on getting a price range for my car . On wanting to proceed this range was completely ignored and I was offered 20 % less for my car which was never justified. I wasted half a day and having spoken to other people that I know I can see this is not unusual . Have subsequently had 3 calls asking for feedback. Cannot underestimate how bad my experience has been.

Big Motoring World - Blue Bell Hill からの回答

Big Motoring World - Blue Bell Hill からの回答
As a returning customer, I wanted to test drive 2 cars to decide which one I want. The sales man told me I need to come back once I'm already decided and sent me off to test drive somewhere else.
2 bad experiences: 3 years ago a ridiculously pushy sales person. I bought a car anyways.
A few days ago, a sales man who didn't want to do any work to sell. I'm probably not coming back.

Big Motoring World - Blue Bell Hill からの回答
Thank you to Omar at Big motoring world Chatham for his excellent service during my car purchase from them.

Big Motoring World - Blue Bell Hill からの回答
Amazing service from Sujan and Holly took lots of time out of their day to help us thank you!

Big Motoring World - Blue Bell Hill からの回答
Terrible! I bought my Peugeot 3008 march 25 the whole process was exhausting,we wanted a cash buy they kept trying to convince us to at least pay part of it on h.p and have a holiday with the left over cash! Ground us down to accept 36month warranty , a few days after we bought the car the lights kept coming on and alarm kept going off all through the night took it back they said they couldn’t find anything wrong but reset it and it was fine,a couple of months later with were travelling home from a weekend trip and the ad blu light came on,Smoked billowed out of exhaust ,ad blu injector neede replacing they paid for it under warranty,3 weeks ago ad blu lights came on took it to my garage and it needs a complete new exhaust due to a crack in the dps which is not covered under the warranty!! I have had to phone big motoring world approximately 6 times to see what was happening as they don’t actually call you and aside waiting for up to 45 mins for an answer they are definitely not full of charm! Yesterday I called yet again to be told the claim was being reviewed and I would has an answer by 3 pm! I called this morning and was the told my claim is declined no covered under warranty! I know have a garage bill of over £2400 for the replacement of the the exhaust and really don’t know what to do! DO NOT buy from big motoring world or DO NOT buy warranty so disappointed!

Big Motoring World - Blue Bell Hill からの回答
Great experience buying a car from Big Motoring World Blue Bell Hill. Phillip made sure I was well looked after throughout – from coffee and biscuits to even milkshakes, which was a nice touch. The car was prepared perfectly, clean and fully charged on collection.
Highly recommend both the dealership and Phillip for a smooth and enjoyable buying experience.

Big Motoring World - Blue Bell Hill からの回答

Big Motoring World - Blue Bell Hill からの回答
Very professional set up. get met at the reception by sale's person nothing seems to much trouble

Big Motoring World - Blue Bell Hill からの回答
The price of the car was very good however spending half a day in there trying to get out with the car too way too long. Also the selling of other products seemed to be a must even though I did not want them. They need to be more focused on time it takes.

Big Motoring World - Blue Bell Hill からの回答
I have booked for test drive with a car which has been sold and didn’t receive any notification, moreover too long to wait customer services to help

Big Motoring World - Blue Bell Hill からの回答
Came back for the second time after walking away disappointment. Gary went above and beyond to get my partner the car he really wanted that he walked away from for the right price. Couldnt ask for more and would come back in a heart beat if he was our guy again.
Ask for Gary Church and he will get you the car you want at the best possible price.

Big Motoring World - Blue Bell Hill からの回答
website is easy to understand and test drive easy to book.

Big Motoring World - Blue Bell Hill からの回答
After visiting I initially booked a test drive which I had to cancel
Then, phone calls, emails , texts
Blocked them the more calls on different numbers
Totally ridiculous!
Would never set foot in their dealership again

Big Motoring World - Blue Bell Hill からの回答
I don’t like soon has we has we got there we was put in front of a computer to look at car when we know what we was looking for then to have the drive down so we could have a look then we see the man washing the car that we was also waiting for to have a look didn’t get ask if we want to take them for a test drive we won’t be going back

Big Motoring World - Blue Bell Hill からの回答

Big Motoring World - Blue Bell Hill からの回答

Big Motoring World - Blue Bell Hill からの回答
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