BigRock レビュー 

BigRock からの回答

18時間前

Hi Rahul,

Thank you so much for taking the time to share your wonderful feedback.

We're delighted to hear about your positive experience with Mukund. It's great to know that during such a critical testing period, he was able to quickly identify the issue, explain the cause, and restore your test sites promptly.

We understand how important it is to have your hosting services available when you need them most, and we're pleased that Mukund's prompt assistance and efficient resolution gave you a positive experience.

Should you need further assistance or have any questions in the future, please don't hesitate to contact us. We are always here to help.

Thank you for being the best part of BigRock.

Kind regards,

Renan D.
Online Experience Specialist

BigRock からの回答

16時間前

Hi Mohit Gupta,

Thank you for taking the time to share your positive review.

We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.

If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.

Thanks for being the best part of BigRock.

Regards,

Cathy T.
Online Experience Specialist

BigRock からの回答

16時間前

Hi Chirag,

Thank you for taking the time to share your positive review.

We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.

If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.

Thanks for being the best part of BigRock.

Regards,

Cathy T.
Online Experience Specialist

BigRock からの回答

16時間前

Hi Sushirh,

Thank you for taking the time to share your positive review.

We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.

If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.

Thanks for being the best part of BigRock.

Regards,

Cathy T.
Online Experience Specialist

BigRock からの回答

18時間前

Hi Naveen,

Thank you so much for taking the time to post a positive review.

It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.

Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.

Thank you for being the best part of BigRock.

Kind regards,

Renan D.
Online Experience Specialist

BigRock からの回答

17時間前

Hi Dhirodatta,

Thank you for taking the time to share your positive review.

We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.

If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.

Thanks for being the best part of BigRock.

Regards,

Cathy T.
Online Experience Specialist

BigRock からの回答

17時間前

Hi Customer,

Thank you for taking the time to share your positive review.

We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.

If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.

Thanks for being the best part of BigRock.

Regards,

Cathy T.
Online Experience Specialist

BigRock からの回答

18時間前

Hi Customer,

Thank you so much for taking the time to post a positive review.

It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.

Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.

Thank you for being the best part of BigRock.

Kind regards,

Renan D.
Online Experience Specialist

BigRock からの回答

17時間前

Hi Flysis,

Thank you for taking the time to share your positive review.

We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.

If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.

Thanks for being the best part of BigRock.

Regards,

Cathy T.
Online Experience Specialist

BigRock からの回答

17時間前

Hi Customer,

Thank you for taking the time to share your positive review.

We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.

If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.

Thanks for being the best part of BigRock.

Regards,

Cathy T.
Online Experience Specialist

BigRock からの回答

17時間前

Hi Amit,

Thank you for taking the time to share your positive review.

We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.

If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.

Thanks for being the best part of BigRock.

Regards,

Cathy T.
Online Experience Specialist

BigRock からの回答

17時間前

Hi Ravi,

Thank you for taking the time to share your positive review.

We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.

If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.

Thanks for being the best part of BigRock.

Regards,

Cathy T.
Online Experience Specialist

BigRock からの回答

1日前

Hi Bhagavathy,

Thank you for taking the time to share your positive review.

We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.

If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.

Thanks for being the best part of BigRock.

Regards,

Cathy T.
Online Experience Specialist

BigRock からの回答

2日前

Hi Customer,

Thank you for taking the time to share your positive review.

We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.

If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.

Thanks for being the best part of BigRock.

Regards,

Cathy T.
Online Experience Specialist

BigRock からの回答

2日前

Hello Ravi,

Thank you for taking the time to share your feedback.

We are sorry to hear about your experience with our support and that you felt the hosting plan details were not clearly explained. We also regret that the assistance you received did not meet your expectations.

We understand how frustrating it can be when you are unable to get the information and guidance you need. This is not the level of service we aim to provide, and we take this feedback seriously.

We would appreciate the opportunity to review your situation in more detail and see how we can assist further. Please reach out to us at grievance-officer@bigrock.com with your account details so we can investigate and follow up appropriately.

Your feedback helps us identify areas where we need to improve.

Kind regards,

Cathy T.
Online Experience Specialist

BigRock からの回答

3日前

Hi Alok,

Thank you for taking the time to share your positive review.

We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.

If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.

Thanks for being the best part of BigRock.

Regards,

Cathy T.
Online Experience Specialist

BigRock からの回答

3日前

Hi Customer,

Thank you so much for taking the time to post such a wonderful review.

We're delighted to hear about your positive experience with Mukund. It's wonderful to know that Mukund provided patient, professional, and responsive support throughout the entire process. We're especially pleased that he took the time to understand your concern, guided you every step of the way, and remained committed until your issue was fully resolved.

It is our commitment to deliver the best-in-class customer experience. Rest assured that we will continue striving every day to provide reliable services and support that meet and exceed your expectations.

Should you need further assistance or have any questions in the future, please don't hesitate to contact us. We are always here to help.

Thank you for being the best part of BigRock.

Kind regards,

Renan D.
Online Experience Specialist

BigRock からの回答

4日前

Hi Partik,

Thank you so much for taking the time to post such a wonderful review.

We're delighted to hear about your positive experience with Aishwarya S. It's wonderful to know that she was able to assist you calmly and efficiently during a difficult time, making the process as smooth and hassle-free as possible.

It is our commitment to deliver the best-in-class customer experience. Rest assured that we will continue striving every day to provide reliable services and support that meet and exceed your expectations.

Should you need further assistance or have any questions in the future, please don't hesitate to contact us. We are always here to help.

Thank you for being the best part of BigRock.

Kind regards,

Renan D.
Online Experience Specialist

BigRock からの回答

4日前

Hi Srinivasa,

Thank you so much for taking the time to post such a wonderful review.

We're delighted to hear about your positive experience with Aishwarya S. It's wonderful to know that she was able to clarify your questions regarding the cPanel update and provide the guidance you needed.

It is our commitment to deliver the best-in-class customer experience. Rest assured that we will continue striving every day to provide reliable services and support that meet and exceed your expectations.

Should you need further assistance or have any questions in the future, please don't hesitate to contact us. We are always here to help.

Thank you for being the best part of BigRock.

Kind regards,

Renan D.
Online Experience Specialist

BigRock からの回答

4日前

Hi Customer,

Thank you for taking the time to share your positive review.

We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.

If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.

Thanks for being the best part of BigRock.

Regards,

Cathy T.
Online Experience Specialist