My shared hosting server went down during a critical testing period. It was a pcount issue that exceeded the shared hosting limit of 25. After only two AI chat steps, Mukund from the customer support... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I love the service of big rock support team always when ever i face any problem they help me asap and their support system is so good in term of knowledge they solve the problem immidiately. Thanks S... もっと見る
bigrock is worst unprofessional kind of support they provide, they don't disclose what there in actual plan and they don't explain. Support person don't the basic of ABC's of hosting.... Waste of time... もっと見る
企業が回答しました
Rizwan has been excellently helpful and solution oriented. He is an asset to bigrock. i suggest and recommend that he be elevated. Sch candidates should be rewarded. i wish Rizwan the very best in his... もっと見る
企業情報
当該企業による記述
India's #1 Domain Registration & Web hosting company offers a plethora of specialized web services including domain registration, domain search and domain hosting. Register domain names at cheapest prices backed by 24x7 support. Call on 1-800-200-7625 ...
連絡先
Old Nagardas Road, 400047, Mumbai, 米国
- www.bigrock.in
4.4
優良
500件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
BigRock からの回答
Hi Arshad,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Very good experience
Very good experience. Natabhushana has a great knowledge. He helped me to solve the issue quickly. Thanks.
2026年8月6日
自発的なレビュー
BigRock からの回答
Hi Saikat,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
BigRock からの回答
Hi Ankit,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Good Support
2026年8月6日
自発的なレビュー
BigRock からの回答
Hi Vidhath,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Thank you
shama , thank you so much for the help , now my mail is working :) thanks
2026年8月6日
自発的なレビュー
BigRock からの回答
Hi Customer,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
A Trusted Partner for Our Business
We have been using BigRock's services for our business, and our overall experience has been very positive. A special thanks to Huzaifa from the sales team for his outstanding support.
Huzaifa was highly professional, knowledgeable, and responsive throughout the entire process. He patiently understood our business requirements, explained the available options clearly, and helped us choose the most suitable services without any pressure. His prompt follow-ups and willingness to assist at every step made the experience smooth and hassle-free.
Excellent customer service like this builds confidence and long-term trust. I truly appreciate Huzaifa's dedication and would highly recommend both him and BigRock to anyone looking for reliable domain, hosting, or business solutions.
Thank you, Huzaifa, for your exceptional support!
2026年8月6日
自発的なレビュー
BigRock からの回答
Hi Faraz,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Great customer support by Aishwarya S and reliable hosting experience
I've been using BigRock for my domain and hosting services, and my overall experience has been very positive. The platform is easy to use, and the hosting and email management features have been reliable for my needs.
Today, I contacted support to troubleshoot an email SPF authentication issue for my domain. Aishwarya S was patient, professional, and took the time to understand the problem. She stayed with me throughout the troubleshooting process, answered my questions, and provided guidance on the recommended SPF configuration. I especially appreciated her willingness to investigate the issue instead of rushing the conversation.
Good technical support makes a real difference, and I had a positive experience with BigRock's customer service. Thank you, Aishwarya S, for your professionalism and assistance.
2026年8月6日
自発的なレビュー
BigRock からの回答
Hi Vikram,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
BigRock からの回答
Hi Kushwaha,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
BigRock からの回答
Hi Pankaj,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
I had a great experience with BigRock…
I had a great experience with BigRock support. Siddhish was very professional, patient, and helpful throughout the process. He understood my issue quickly, provided clear guidance, and resolved it efficiently. His prompt response and excellent customer service made the experience smooth and hassle-free. Thank you, Siddhish, for your outstanding support!
2026年8月6日
自発的なレビュー
BigRock からの回答
Hi Customer,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Shama is very nicely spoken to the…
Shama is very nicely spoken to the customers and gave me all the informations that i needed correctly.
2026年8月6日
自発的なレビュー
BigRock からの回答
Hi Yutika,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
The issue with the cPanel login and email delivery was resolved.
The issue with the cPanel login was resolved, later on the email delivery issue was also addressed properly.
2026年8月6日
自発的なレビュー
BigRock からの回答
Hello Customer,
Thank you for taking the time to share your feedback.
We are sorry to hear that while the cPanel login issue has been resolved, you are still experiencing concerns with email delivery and attachments. We understand how frustrating it can be when an issue remains unresolved, and this is not the level of service we aim to provide. We take your feedback seriously and would like the opportunity to assist further.
Please reach out to us at grievance-officer@bigrock.com with your account details so we can review the email delivery concern and follow up appropriately.
Your feedback helps us identify areas where we need to improve.
Kind regards,
Cathy T.
Online Experience Specialist
Nagbhusan was very helpful
2026年8月6日
自発的なレビュー
BigRock からの回答
Hi Customer,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Mr Rizwan gave a good support for the…
Mr Rizwan gave a good support for the account renewal.
2026年8月5日
自発的なレビュー
BigRock からの回答
Hi Robin,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Great service provided
Great service provided. Special thanks to Vignesh for the quck and faster resolution.
2026年8月6日
自発的なレビュー
BigRock からの回答
Hi Satyanarayan,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Service with customer support all of…
Service with customer support all of them 5on 5
2026年8月6日
自発的なレビュー
BigRock からの回答
Hi Sonu,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Shama gave me great support
2026年8月6日
自発的なレビュー
BigRock からの回答
Hi Customer,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
THANK YOU ASHWIPHA FOR HELPING ME OUT.
THANK YOU ASHWIPHA FOR HELPING ME OUT.
JOB VERY WELL DONE.
2026年8月6日
自発的なレビュー
BigRock からの回答
Hi Aj,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Very good and Satisfaction.
2026年8月6日
自発的なレビュー
BigRock からの回答
Hi Dhaivat,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
BigRock からの回答
Hi MS Channel,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
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