I have absolutely no hesitation in recommending BK Plumbing & Heating Services 5☆ Ben has a smashing team, most personable, reliable & professional with a special mention to the ever present Abb... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
British Gas let us down badly on all aspects of servicing & repairs. Ben & his colleague John have been 100% honest, reliable & we would highly recommend. We now use them for plumbing too. Fantasti... もっと見る
Having used BK before - when we noticed a leak in our boiler cupboard, which was quite heavy, we called them and they came out straight away, they identified the problem quickly, it was the hot water... もっと見る
Called Ben with my dilemma he said office would call to book me in, they did! Ben came out that same afternoon , fetched required part and fixed the problem. Excellent , reliable and professional ser... もっと見る
企業情報
当該企業による記述
BK Plumbing & Heating Services is a trusted, family-run plumbing and heating company serving Leicestershire, including Leicester, Loughborough, Melton Mowbray, Syston, and Barrow upon Soar. Established in 2018 by Ben Kunne, who has over 18 years of experience in the industry, the company has grown to a skilled team of eight professionals known for their commitment to quality, customer care, and efficiency. BK Plumbing & Heating Services takes pride in delivering a high standard of workmanship on every job, ensuring each project is completed cleanly, carefully, and with exceptional attention to detail. As a well-regarded and respected business in the local area, BK Plumbing & Heating Services has built a reputation for reliability and professionalism. The team offers a full range of services, including boiler installation, boiler repair, boiler servicing, general plumbing, and 24/7 emergency plumbing support, all provided by fully qualified and Gas Safe registered engineers. Known for competitive pricing and customer satisfaction, the business has earned high ratings from clients who value the team’s expertise, transparency, and dedication to excellent service.
連絡先
14 Heathcote Drive, LE12 7ND, Loughborough, 英国
- 0116 4976898
- enquiries@bkplumb.com
- www.bkplumb.com
Always a 5☆ experience...
I have absolutely no hesitation in recommending BK Plumbing & Heating Services 5☆
Ben has a smashing team, most personable, reliable & professional with a special mention to the ever present Abbie on the telephone & latterly to Sean, who was a pleasure to have in the home whilst attending to works yesterday - thank you one & all.
Nigel Herrington
23.11.24
2024年11月22日
British Gas let us down badly on all…
British Gas let us down badly on all aspects of servicing & repairs. Ben & his colleague John have been 100% honest, reliable & we would highly recommend. We now use them for plumbing too. Fantastic bunch. Thanks to all at Bk.
2024年10月8日
Top service.
I boooked, two boiler services mine & my mum's. I needed to be present for both. BKplumb went out of their way to bring it in on one day & fixed mum's boiler that had an emergency issue on that same day. Can't fault this service. Big thanks to Abbie & John.
2024年10月3日
Great reliable prompt service
Called Ben with my dilemma he said office would call to book me in, they did! Ben came out that same afternoon , fetched required part and fixed the problem. Excellent , reliable and professional service: A rare thing these days.
2024年9月27日
Very friendly
Very friendly. Got the job done nicely and everything is working fine again. I had an overflow problem from the bottom of my toilet. A new pipe was inserted. He kept everythign clean. Job done. Thank you.
2024年9月19日
On time very helpful and John knew his…
On time very helpful and John knew his job
Thank you
2024年9月19日
Easy to book
Easy to book, quick to respond, attended and located the issue and it was fixed promptly. Also, completed landlord check.
2024年9月13日
Ben did initially fix the issues but they are back after a week.
Despite Ben carrying out repairs and replacing parts on my boiler, the original issues persist. Another engineer came out and suggested that a different problem might now be the cause. I’ve tried reaching out to the company to understand why Ben didn’t diagnose this initially, especially since the labour and parts are under warranty and should have been addressed properly from the start.
2024年9月11日
Friendly, efficient and a top top service.
Having used BK before - when we noticed a leak in our boiler cupboard, which was quite heavy, we called them and they came out straight away, they identified the problem quickly, it was the hot water expansion vessel. Being a household of 5, we need hot water! So they immediately went out and got the spare parts required and came back the same day to fix and replace. Friendly, efficient, and a good contact to have.
2024年9月6日
BK plumping recommendation.Turn up on time
Turn up on time, efficient and polite.
I would highly recommend
2024年9月3日
Excellent professional service
Excellent professional service as always, 100% recommend Ben & his team
2024年8月22日
Brilliant service
Brilliant service. Came out quickly to an emergency, sorted the problem with no fuss and very reasonable price. Recommended.
2024年7月30日
Failed appointment
Failed appointment. Did not arrive at agreed time and date. Did not communicate with customer satisfactory.
2024年7月24日
BK Plumbing & Heating Services からの回答
Good Morning. Thank you for your review.
I would like to apologise for the inconvenience caused due to this failed appointment. Unfortunately on the day of your appointment there was a worldwide Microsoft outage that affected our systems and our supplier systems. This led to a major disruption for our engineers as you can imagine. Again, I apologise for the negative experience you have had. We did try to contact you twice to apologise and re schedule and you hung up on our staff members. If you do wish to contact us and discuss this matter further please feel free to call us/email us.
Great install & accommodating neat and…
Great install & accommodating neat and tidy- fully recommend BK Plumbing & Heating
2024年7月19日
BK Plumbing & Heating Services からの回答
Thank you - we are thrilled to hear that you had a great experience with BK Plumbing
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。