Was served by Andrew (aka the shoe whisperer!). He listened to my requirements. Found an ideal boot for me. Loving my new boots - would highly recommend Blacks shoe department. Highly knowledgeable an... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Was served by Andrew (aka the shoe whisperer!). He listened to my requirements. Found an ideal boot for me. Loving my new boots - would highly recommend Blacks shoe department. Highly knowledgeable an... もっと見る
企業が回答しました
I had a problem with an order …. I didn’t seem to get very far along the resolution line when I phone up the customer service department. That’s another story…. Anyway…. So I phone up the Glasgow stor... もっと見る
企業が回答しました
I ordered pair of walking shoes for a birthday present I paid extra for next day service never arrived then got text the following day from DPD for deliver we had issues at hub (really don’t know how... もっと見る
企業が回答しました
I was served by Frances she was very helpful, friendly, knowledgeable, courteous and professional. I was returning a Berghaus jacket that the zip had broken on. Frances exchanged the jacket for me. Be... もっと見る
企業が回答しました
当該企業による記述
Unit 4&5, 167 Argyle Street, G2 8BU, Glasgow, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
spot on...
nice shopping experience and friendly and informative...
thanks top floor dan

Blacks - Glasgow からの回答
The staff were extremely helpful, inviting, and even helped us get a hefty discount!

Blacks - Glasgow からの回答
Went to get advice on the fitting and choice for a new rucksack. Ewan Souter took time to take me through all the choices. Really knowledgable, helpful and patient. Brilliant service.

Blacks - Glasgow からの回答
A very helpful staff member Elizabeth made my purchase enjoyable and re-assuring... Never pushy and at no time was I put under pressure to purchase... Well done to her...

Blacks - Glasgow からの回答
Really appreciate the friendly and obviously knowledgeable advice given taking our use-case and price bracket into account with no hurry or pressure. This would alone would have been enough for 5 stars but their willingness to help us out with our youngest family member was icing on the cake.

Blacks - Glasgow からの回答
Top Floor Dan was really helpful! He knows his stuff and there were lots of discounts on. Definitely recommend this store!

Blacks - Glasgow からの回答
Layla was attentive and gave excellent suggestions about size and fit. We are very pleased with our purchases and are ready for an adventure in Loch Lomand.

Blacks - Glasgow からの回答
Dan at the store was super helpful and super nice. All the staff were very friendly and helped me tremendously. Huge thanks and 25 stars! 🤩

Blacks - Glasgow からの回答
Was with my partner looking for shoes suitable for walking West Highland way and Andrew was very helpful and knowledgeable about our needs, we ended up with the perfect shoe for our activity ahead.
Cheers and thank you.

Blacks - Glasgow からの回答
Back in to take advantage of the sale before the place gets "closed" (don't worry folks, the place is just getting rebranded as GO Express to sound more Happening with The Kidz and Stuffz ...) and to get some fresh t-shirts to cover my fat sweaty carcass for the warmer days (small hint, their togs may be more expensive, but that's because unlike their high street rivals their stuff lasts for years, as opposed to certain firms proving their environmental credentials by having clothing that 'biodegrade' after the first wash ...).
Regulars will be relieved to know Top Floor Dan - Black's answer to Seth Green - is still going strong. Years ago he said I could do with a new bag, to which I said "Prove it! Reveal to me the new bag I need to make my life complete!" One brief look inside my existing moth eaten effort and he pointed promptly to me the compact and bijou grey Montane with enough internal dedicated compartments and pockets to ensure a laptop, a tablet, a bottle of water, an emergency sugar crash drink, an A to Z of USB leads, cards, money, medicines, pens, pencils, flashlight, a USB power bank complete with solar panel for emergency charge that never actually works but its the climate change thought that counts, and a flip top flask of tea would not only be stored, but organised for ease of access ... and still have more than enough room to cram in three days groceries (six if all the packets are removed). Game, set and match. Either you get your bags from Dan, or you're so wrong about everything you could become one day the President of the United States.
TL/DR - I got stuff from Blacks, and I liked it.

Blacks - Glasgow からの回答
I recently bought my first-ever pair of hiking shoes from Blacks, and I had a great experience thanks to Dan from the top floor. He spent around 30 to 40 minutes helping me out, patiently guiding me through the options and making sure I found the right fit. With his help, I ended up getting a really comfortable pair at a great discounted price. He also recommended some hiking socks, which I got to try on with the shoes, they were super comfy and made a big difference. Dan was incredibly kind, patient, and helpful throughout, making the whole experience smooth and enjoyable.

Blacks - Glasgow からの回答
Many thanks to Andrew and Daniel for a great pair of hiking shoes.

Blacks - Glasgow からの回答
Dan is great. The pole of our tent broke in a storm and he was very helpful with replacing it. Thanks a lot!

Blacks - Glasgow からの回答
Excellent service & help from Dan today.
Helped me pick a small practical backpack & knowledgeable about children's waterproofs for my 12 year old.

Blacks - Glasgow からの回答
Dan was very helpful and gave us great advice. Thanks a million.

Blacks - Glasgow からの回答
Wonderful, friendly and helpful staff. I reserved some boots in the sale with Daniel on the phone and they were on the ball when i came into the store. Nice vibe, knowledgeable and happy to help :)

Blacks - Glasgow からの回答
My partner needed some help with getting her new Osprey backpack to fit properly. Top Floor Dan sorted it out for her!
While we were there I thought I’d ask him to look at the fit of my Berghaus and he helped that fit better too!
He might just have saved our Hebridean Way adventure before it started!

Blacks - Glasgow からの回答
I was having trouble with the fitting/adjustments on my back pack and upstairs Dan was fantastic - he made some adjustments to the fit of my heavy hiking backpack and now feels it feels so much better. It’s not digging into my shoulders anymore and feel a lot more confident we can tackle the Hebridean way and not cut it short by painful shoulders. So glad we went in and Dan was there able to help!

Blacks - Glasgow からの回答
Great advice and service from Andrew when buying a new pair of walking shoes

Blacks - Glasgow からの回答
I had to exchange a Rab jacket. Dan (top floor) He was brilliant, helping me choose a great replacement. He did such a good job, I bought an additional pair of walking shoes at the same time. In fact, all the staff were good. Fran helped make sure I knew my options and helped deal with all the exchange hassle

Blacks - Glasgow からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。