Miss Mirela has helped me get the perfect t shirt. She showed excelent customer service and went above and beyond to give me the best shopping experience.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Recently went in to buy myself new hiking shoes - had an absolutely excellent service from lovely Mirela. Shoes are great too.
企業が回答しました
I popped in looking for polish to protect my precious Blundstone boots. Although I wasn’t buying a big ticket item, Hannah took time out to give advice on their products and was patient, attentive and... もっと見る
企業が回答しました
Mirela was really helpful and friendly, offered advice and a reason to come back- for receiving great customer service.
企業が回答しました
企業情報
Blacks - Jersey について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
連絡先
29-31 King Street, JE2 4WF, St Helier, Jersey, 英国
- 01539 760449
4.9
優良
432件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sales Assistant
My sales assistant, a young girl, offered me brilliant service and made my experience better
2024年2月4日
自発的なレビュー
Blacks - Jersey からの回答
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Blacks Customer Care Team
Knowledgeable & helpful
Hannah was really helpful & knowledgeable when advising us. She spent lots of time going through everything, didn’t rush us & seemed genuinely invested in making sure we got the shoes/bag suited for our need. Thanks Hannah!
2024年2月3日
自発的なレビュー
Blacks - Jersey からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Great service
Hannah served us today - we were shopping for walking boots for my daughter for her D of E Award which would also be suitable for using in the snow. She was extremely helpful and knowledgeable and friendly. She gave us helpful tips and spent time ensuring the boots fitted properly. We also ended up buying a pair of walking shoes for my other daughter which were in the sale.
2024年2月3日
自発的なレビュー
Blacks - Jersey からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
A worker called Hannah helped me find a…
A worker called Hannah helped me find a coat that was very good quality
2024年2月3日
自発的なレビュー
Blacks - Jersey からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
We were greeted by Hannah when we came…
We were greeted by Hannah when we came in looking for shoes and backpacks for the island walk! She was great help and very knowledgeable and nothing was too much trouble. Appreciated her guidance and left with what we were looking for. Thanks again.
2024年2月3日
自発的なレビュー
Blacks - Jersey からの回答
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Blacks Customer Care Team
Hannah the sales assistant was lovely
Hannah the sales assistant was lovely - really helpful. Knew exactly what I was looking for
2024年2月2日
自発的なレビュー
Blacks - Jersey からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Blacks - Jersey からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Lovely service from the sales team
Lovely service from the sales team. I was interested in a tent at a bargain price and they went out of their way to get them from first floor storeroom. I found an ideal one and saved myself a good few pounds.
2024年2月2日
自発的なレビュー
Blacks - Jersey からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Great customer service from Hannah…
Great customer service from Hannah today in store.
2024年2月2日
自発的なレビュー
Blacks - Jersey からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
Thank you Hannah for your guidance on…
Thank you Hannah for your guidance on trekking shoes / boots.
2024年1月30日
自発的なレビュー
Blacks - Jersey からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
Very friendly staff and great shop
Went in looking for something and found exactly what I needed within seconds. Hannah was very helpful and friendly, will definitely be back!
2024年1月30日
自発的なレビュー
Blacks - Jersey からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Blacks Customer Care Team
Happy customer
Hello, I walked in just to browse and soon was approached by staff to offer help. I end up buying a bennie which I'm happy because staff Nicola and Hannah advised me which colour suit me better. Good service.
2024年1月30日
自発的なレビュー
Blacks - Jersey からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Great friendly confident service
Hannah was a pleaser to speak to friendly and very helpful
A credit to the company
2024年1月27日
自発的なレビュー
Blacks - Jersey からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Blacks Customer Care Team
Blacks - Jersey からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
Hannah
Hannah, Blacks team Jersey very helpful and knowledgeable re trek shoes. Left the Shop a most satisfied customer with a new pair of shoes.
2024年1月29日
自発的なレビュー
Blacks - Jersey からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Good selection of products
Good selection of products, hassle-free shopping, and Hannah, the member of staff who served me, was friendly and helpful. Have been there a few times previously and always had a good experience.
2024年1月27日
自発的なレビュー
Blacks - Jersey からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Blacks Customer Care Team
Great Shopping experience
I found a lady named Hannah, she was very helpful. She assisted me in finding what I was looking for (balaclava) with ease and even told me about the great discounts that were available. It was a great shopping experience
2024年1月27日
自発的なレビュー
Blacks - Jersey からの回答
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Blacks Customer Care Team
Hannah has great customer service…
Hannah has great customer service really helpful
2024年1月27日
自発的なレビュー
Blacks - Jersey からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Hannah was very helpful finding the…
Hannah was very helpful finding the things we wanted and needed.
2024年1月27日
自発的なレビュー
Blacks - Jersey からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
Blacks - Jersey からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Blacks Customer Care Team
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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