Came in to the store and can’t thank Stevie enough, she helped with every question I had and went above and beyond to make sure I left with everything I needed and happy!
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
First time hiker looking for advice and boots. Served by Simon aka Trav, he was helpful, attentive and knowledgeable, I initially went for a particular boot and he talked me into buying a cheaper one... もっと見る
企業が回答しました
Great offer on walking socks. Stevie was great - friendly and knowledgeable. Always use Blacks - great equipment, staff know their stuff and good prices.
企業が回答しました
Ordered on-line and even though I ordered my size they were too small. I returned them to a branch to exchange but to be honest, I found the shop staff a little bit arrogant, as in "oh joy" muttered w... もっと見る
企業が回答しました
企業情報
Blacks - Sheffield について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
連絡先
69 The Moor Shopping Centre, S1 4PF, Sheffield, 英国
- 01143 999828
4.8
優良
1452件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Absolutely brilliant staff
Absolutely brilliant staff. Very helpful very friendly and always take time to fully answer customers questions. Also very well stocked shop with everything you might need
2024年9月12日
自発的なレビュー
Blacks - Sheffield からの回答
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Blacks Customer Care Team
Called in and was expertly assisted by…
Called in and was expertly assisted by Emily
Thanks
2024年9月6日
自発的なレビュー
Blacks - Sheffield からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
Blacks - Sheffield からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
Fabulous service
We were served by Stevie and Emily today they were really helpful and quickly resolved an issue we had. We left the store with a new tent, sofa, chair, collapsible kettle, fairy lights and ordered a footprint and carpet for our new tent, Thank you so much, Stevie and Emily for helping us today. We would definitely recommend Blacks Sheffield and will definitely return for our camping items 😁
2024年8月31日
自発的なレビュー
Blacks - Sheffield からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Blacks Customer Care Team
Emily was a great help
Emily was a great help. First time I've been in and it's a great shop.
2024年8月29日
自発的なレビュー
Blacks - Sheffield からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Blacks Customer Care Team
Hi l would just like to praise your…
Hi l would just like to praise your staff Emily,Stevie and Rio they are a great asset to your company everything we asked for and help was outstanding they where a joy to be around we will definitely be shopping at Black again due to your great staff.
2024年8月24日
自発的なレビュー
Blacks - Sheffield からの回答
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Blacks Customer Care Team
Blacks - Sheffield からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Blacks Customer Care Team
Blacks - Sheffield からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Emily went above and beyond to help me…
Emily went above and beyond to help me complete my purchase. Amazing service.
2024年8月10日
自発的なレビュー
Blacks - Sheffield からの回答
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Blacks Customer Care Team
Great service
I needed some new hiking boots and L gave me plenty of help and advice in selecting the correct pair for my needs. Her knowledge and patience was invaluable. Blacks are lucky to have her.
2024年8月10日
自発的なレビュー
Blacks - Sheffield からの回答
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Blacks Customer Care Team
Always a fast and efficient service…
Always a fast and efficient service from staff at Blacks in Sheffield at the Moor. Great vertical and horizontal range of items and equipment at reasonable prices.
Thanks Alicia for your help today, much appreciated 👍
2024年8月6日
自発的なレビュー
Blacks - Sheffield からの回答
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Blacks Customer Care Team
Looking for a tent
Simon was really helpful and discussed our options for a future tent.
Friendly and funny
2024年8月5日
自発的なレビュー
Blacks - Sheffield からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Absolutely amazing
Absolutely amazing! Staff.
Even over the phone Emily was showing great customer service.
Harriet was helpful in the store she showed me how to use the product.
Blacks are lucky to have staff like that.
GREAT CUSTOMER SERVICE!!!
2024年8月4日
自発的なレビュー
Blacks - Sheffield からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Blacks Customer Care Team
Ross was a great help in finding my new…
Ross was a great help in finding my new jacket! Great time and staff!
2024年7月22日
自発的なレビュー
Blacks - Sheffield からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Blacks Customer Care Team
Lovely service
2024年8月1日
自発的なレビュー
Blacks - Sheffield からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Blacks Customer Care Team
I bought a pizza oven from here adam…
I bought a pizza oven from here adam advised which one would be best for what I wanted it for, I tried that weekend and it was fantastic,they are a great team in blacks they will all go the extra mile to help and advise what's best for you
2024年7月26日
自発的なレビュー
Blacks - Sheffield からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Walking Boots - Blacks, sheffield
Was after a new pair of walking boots so popped into Blacks, Adam was the chap I spoke to who was very helpful and helped me find the perfect pair for my needs! Highly recommend
2024年8月1日
自発的なレビュー
Blacks - Sheffield からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Blacks Customer Care Team
Great Customer Service!
Harriet was very helpful during my recent visit to the store. I was looking for a winter coat for our forthcoming Norwegian cruise that would be warm without being too bulky. Harriet spent time with me checking the fit of the coat I'd chosen, I was also able to try it on with a lightweight zip up top from the rack, as I only had a t-shirt on due to a warm day. I ended up buying both the coat and top, thank you Harriet for your help.
2024年7月16日
自発的なレビュー
Blacks - Sheffield からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Blacks Customer Care Team
Excellent customer service
Up on my first visit to the sheffield store i had an idea of what camping chairs i wanted, Harriet made this experience much better with her polite attitude in guiding me to getting the perfect one within my budget!
2024年7月31日
自発的なレビュー
Blacks - Sheffield からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Blacks Customer Care Team
Received excellent customer service
Received excellent customer service at blacks when looking for a new sleeping bag, was served by Emily and Maddie who helped me during my visit. Would recommend and always friendly when I enter the store!
2024年7月29日
自発的なレビュー
Blacks - Sheffield からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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