Absolutely outstanding customer service from BLK BOX. They responded to my email in less than 24 hours to my queries. There was a discrepancy with my order, and they went above a beyond to resolve for... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Part refund given for damaged plates. Missing plates sent out again. Am very happy with the quality of this product. Werksan Competition Plates are very good value at the trade prices.
企業が回答しました
Excellent. I was wary going in (I've been burnt before). The price was almost too good to be true. But my hat is off to them! They delivered on time and a simply beautiful bell - I am very imp... もっと見る
企業が回答しました
BLK BOX Galvanised Steel Pull Up Bar is brilliant for all kinds of pulling exercises, especially Chin Ups, Front Pull Overs and Bar Muscle Ups - highly recommend it!
企業が回答しました
企業情報
当該企業による記述
BLK BOX are one of the Europe’s leading manufacturers of Fitness Equipment who specialise in the facility design and fit-out of world class training facilities. BLK BOX also offers a range of fitness products to accommodate home gym workouts with the ability to ship products directly to your door globally.
連絡先
Cloughfern Ave, Newtownabbey, BT37 0UH, Belfast, 英国
- 02890454123
- team@blkboxfitness.com
- www.blkboxfitness.com
4.3
優良
2444件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fast delivery and good product
2024年6月5日
The items i ordered were of excellent…
The items i ordered were of excellent quality and arrived quickly. Thank you.
2024年6月3日
Honestly I'd love to review the product…
Honestly I'd love to review the product ordered but I can't as it never arrived. As good as the product may have been and the price, blkbox are potentially massively let down by their couriers who are useless liars. They supposedly tried to deliver 5x but not one card was put through the door and instructions to leave with a trusted neighbour ignored. The only credit I can give blkbox is they respond to queries via email fairly promptly. But seriously they need to ditch UPS, or as I like to call them, useless parcel service
2024年6月10日
自発的なレビュー
Extremely Disappointing
Unfortunately the worst fitness product company I’ve dealt with to date. Ridiculously long delivery times, about 10 weeks for me. A change of internal system meant my order was also forgotten completely at one point until I chased it. Only the efforts of Keith prevented a 1 star review.
2024年5月11日
BLK BOX からの回答
We are very sorry to hear about your poor experience. It is not a reflection on the standard of service we expect our clients to receive. The challenges faced with our new system implementation were greater than expected and the team have been working hard to ensure our normal high standards of service have resumed. Thankyou for taking the time to review and feedback on your experience and we will be using this to improve our services.
Great product, great price.
2024年5月8日
All round great experience
Shop was easy to navigate. Order arrived on time. Product quality was much better than a purchase made for the same product from another supplier.
2023年6月1日
BLK BOX MULTI-GRIP BAR REVIEW Honestly…
BLK BOX MULTI-GRIP BAR REVIEW Honestly I'm a little disappointed in the finish quality. The welds on it are awful. There is weld spatter underneath the powder coated paint. I had to re drill one of the holes to get a bolt through as wasn't a clean hole. For the pricing I was expecting impeccable quality. But then It does redeem in functionality and sturdiness. The knurling feels nice and the angles of the handles feel natural when pressing. It is a nice addition to my home gym. Just let down a little by its final finish.
2024年4月25日
BLKBOX products are just fantastic
BLKBOX products are just fantastic.
They produce high grade gym equipment but also really good quality belts.
The weightlifting belt if honestly the best I’ve had, and I’ve used a few.
Delighted with my purchase. High recommended.
2024年5月1日
I stayed in for an entire day and…
I stayed in for an entire day and cancelled work clients to do so and the delivery never arrived with no explanation. It came the next day but I wasted an entire work day and lost money. Not good enough especially with no update or explanation
2024年4月29日
BLK BOX からの回答
We are sorry to hear about your poor delivery experience. Whilst delays to deliveries can't always be avoided we do expect our carriers to communicate this to you. We have passed this feedback to them as part of our standard of services review to ensure this improved. Thankyou for your feedback.
Excellent flooring quality and service.
2024年4月25日
Great company
Great company, dealing with them for a few years and always happy with the service
2024年4月18日
Communication good delivery a little…
Communication good delivery a little slow but they did message me to let me know that there would a slight delay due to them reorganising.
2024年4月21日
The product itself is very good
The product itself is very good , but the delivery fee is so overpriced and took too long
2024年4月18日
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