Blue Cross レビュー 

361
TrustScore 5段階評価の4.5

4.4

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5つ星のうち5の評価

I was pleasantly surprised with my experience. From my initial enquiry to taking my cats home I was met only with kindness. I was allowed to come for a visit with the girls which really helped with bo... もっと見る

5つ星のうち1の評価

Poor customer service. Requested subscription cancellation 3 weeks ago and still not done. Zoe from customer service said she'll sort this out for me but still money going out tomorrow! Bank informed... もっと見る

企業が回答しました

5つ星のうち5の評価

The Blue Cross team at Brinomsgrove made the adoption process seamless. Overall a great experience from start to finish. Our boy Ted a lovely little terrier has just fitted effortlessly into the... もっと見る

企業が回答しました

5つ星のうち5の評価

We rehomed a cat from Blue Cross at Thirsk on Valentine's Day. We were so impressed by the lovely welcoming and kind staff who organised our adoption. We were given lots of advice on the day as well a... もっと見る

企業が回答しました

企業情報

さまざまな外部ソースから提供された情報

Blue Cross is a registered animal welfare charity in the United Kingdom, founded in 1897 as Our Dumb Friends League.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

361件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 81%に回答しています

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4.4

すべてのレビュー

(361)

過去12か月のレビュー数: 81

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5つ星のうち5の評価

excellent care for animals and now fur families

I was pleasantly surprised with my experience. From my initial enquiry to taking my cats home I was met only with kindness. I was allowed to come for a visit with the girls which really helped with bonding. I loved that I was given some of the food they were used to and some of the kitty litter with their scent to put into their new litter trays. Blue Cross does amazing work. Thank you

2026年6月29日
自発的なレビュー
5つ星のうち5の評価

Blue cross very helpful

Blue cross was very helpful and making sure max was going to be happy with us

2026年7月4日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you for leaving such a great review for our Bromsgrove based rehoming service. We're very pleased to hear that you appreciate the work we do to ensure our pets are placed in the best homes for their needs.

5つ星のうち1の評価

Poor customer service

Poor customer service. Requested subscription cancellation 3 weeks ago and still not done. Zoe from customer service said she'll sort this out for me but still money going out tomorrow! Bank informed and future transaction are blocked.
They cannot be trusted.

2026年7月1日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you very much for your feedback, but we're very sorry to hear about your experience. Please could we ask you to email the details of your visit to info@bluecross.org.uk so that we can look into this for you? Thanks very much

5つ星のうち5の評価

Thank you for he

Thank you for helping with my dogs vet bill

2026年6月26日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you very much for leaving a review. We're so happy to hear we could help.

5つ星のうち5の評価

Great knowledge, helpfulness and communication

All the people I spoke to were pleasant and helpful and also knowledgeable about the different ponies available for rehoming eg their requirements, likes, dislikes, personalities, which made it so much easier for me to narrow down. There was never any pressure and their organisation in helping me through the process was perfect. Their follow up communication is also great and I would definitely look to rehome another through the Blue Cross.

2026年6月15日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you for leaving such a great review for our equine rehoming service.

5つ星のうち5の評価

The Blue Cross animal rehoming website…

The Blue Cross animal rehoming website was easy to use and took me straight to the cats that I was looking for. The process from there on was seamlessly efficient and thorough, and I ended up with two wonderful kittens who are young, in excellent health, fully vaccinated, neutered and microchipped. More importantly, they turned out to be just the pets I wanted.

2026年6月7日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you very much for leaving a review. We're so happy to hear about your experience with Blue Cross and wish you and your two lovely kittens every happiness for the future.

5つ星のうち5の評価

This is our second time at re homing…

This is our second time at re homing from the Blue Cross. The first time we adopted 2 kittens from Burford who lived to the ages of 14 & 20. We wanted to adopt again from the Blue Cross because we have had the best experience first time around that you could wish for. This time around we found our beautiful little boy called “Tin” in the Hertfordshire Blue Cross. We were blown away by the support given to us plus the love & care shown to all animals under there watch! I would highly recommend any of the Blue Cross establishments. Thank you all for the fabulous work that you all do 👏👏👏

2026年6月6日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you very much for this lovely update. We're so pleased to hear that you have rehomed Tin from Blue Cross and we hope you'll have a long and happy life together. Our teams work hard to make sure they get the best match for our pets and they will very much appreciate the positive feedback. Thanks again

5つ星のうち5の評価

Brilliant animal rescue

Brilliant animal rescue with helpful staff that really care. We are in love with our new addition

2026年6月2日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and your new addition many happy years together.

5つ星のうち5の評価

The Blue Cross team at Bromsgrove adoption of Ted the Jack Russell Terrier

The Blue Cross team at Brinomsgrove made the adoption process seamless. Overall a great experience from start to finish.
Our boy Ted a lovely little terrier has just fitted effortlessly into the Family. He's cheeky, sassy and has love abundance.

Thank you to the Staff concerned for choosing us to bring Ted home to his forever home.

2026年5月23日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you for your lovely review. We’re so pleased to hear you had such a good experience with our Bromsgrove team. Wishing you and Ted a lifetime of happiness together.

5つ星のうち5の評価

Fantastic experience with the team at…

Fantastic experience with the team at blue cross Thirsk, they asked us to meet buddy and Bella and we fell in love with them instantly. We took our little boy to meet them a few days later and a couple of days after that we went to pick them up. The team gave us all the information we neeer and more, it was clear how much they care the dogs in their care get the right home, and buddy and Bella are perfect for our home

2026年5月14日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and you and your new family members all the happiness for the future.

5つ星のうち5の評価

Lovely caring staff

I came home with my dog Perdy who I adopted from the Herfordshire rescue centre. Everyone I met at the centre was lovely. It was quite evident how much they cared about Perdy and what was best for her. Big thank you to Leigh and Paige, and thank you for letting me adopt her.

2026年5月23日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for your wonderful review of our Hertfordshire rehoming service. It means a lot to know you value our efforts to match pets with the right homes. We hope you and Perdy have many happy moments together.

5つ星のうち5の評価

The best team!

The team have been so communicative with me throughout the adoption process and after, made sure I had all the information I needed, took my comfort into consideration and paired me up with the most perfect cat that has been an amazing addition to our lives. So so grateful for the Thirsk team, they’re doing amazing work and couldn’t recommend them enough!

2026年5月10日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for your kind update. We’re delighted to hear you’ve given a Blue Cross cat a new home, and we wish you both many happy years together. Our team puts a lot of care into finding the right match for each pet, so your positive feedback means a lot to us. Thanks again.

5つ星のうち5の評価

I have recently fostered a Shetland…

I have recently fostered a Shetland pony from Blue Cross. Lucy and Mia have been really helpful with great communication during the process.

2026年5月19日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for your wonderful feedback about fostering a Blue Cross pony. We wish you many happy years together. Thanks again!

5つ星のうち5の評価

I have recently had the privilege of…

I have recently had the privilege of rehoming an amazing 19yr old mare,
Blue cross were so helpful and friendly, answered any questions I had, the whole process was professional, and easy, and the horse was the most important and put first, if I had space would definitely contact them again x

2026年5月7日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for your wonderful review of our rehoming service. We're glad to know you value our efforts to match pets with the right homes. We hope you and your new mare have lots of happy moments together. Thanks again!

5つ星のうち5の評価

I spoke to mana at Aldgate really great…

I spoke to mana at Aldgate really great guy and personality and got me really interested in the cause and also great communication skills

2026年5月16日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you so much for your lovely review. We’re so pleased to hear you had such a good experience with our representative.

5つ星のうち5の評価

We had an amazing experience

We had an amazing experience. The staff at Thirsk were really helpful and really talked about how the process would work as we had never rescued before. Very helpful when we were leaving and gave us bowls and collars at a great price.

2026年5月9日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you very much for this lovely update. We're so pleased to hear that you have rehomed a pet from Blue Cross and we hope you'll have a long and happy life together. Our teams work hard to make sure they get the best match for our pets and they will very much appreciate the positive feedback. Thanks again

5つ星のうち5の評価

A happy experience from the start to coming home

Very responsive and clear communication. I met Missy quite soon after my enquiry and an agreed rehoming day at this first visit. Lots of really good information. Everyone I met helpful and engaged.

2026年4月30日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you for leaving such a great review. We're very pleased to hear that you appreciate the work we do to ensure our pets are placed in the best homes for their needs. We wish you and Missy every happiness together.

5つ星のうち1の評価

Dogs or Donations?

Sometimes we thought it would be nice for our French Bulldog to have a companion. When ever we looked at the BlueCross website and found what we thought would be suitable, it always had the same description 'Must be the only dog in the house' some even add 'No children' So obviously these dogs have issue with dogs and children. I bought a frenchie through a well known site, but found that the dogs were not compatible. We took them on parralel walks, spent time in the garden, but it didn't change anything, so reluctantly, we decided she would have to go. I contacted Burford Blue Cross and the folloing day received an email from Laura Crofts , Assistant Manager, saying 'We can't help you as your dog has issues'. I emailed back pointing out that the issue was the same as many of the dogs they are trying to rehome. I got an automated reply that said she was out of the office and would reply on Monay' Monday came, no reply. Are they really interested in animals or just donations?

2026年5月8日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you very much for your feedback, but we're very sorry to hear about your experience. If you would like us to look into this further please call our Customer Care team on 0300 790 9903 or email info@bluecross.org.uk. Thanks very much

5つ星のうち1の評価

Blue cross is no longer a Charity or a caring organisation

We have used the blue cross for several years and always left sizable donations. Then came covid and the blue cross CHARITY decided that they no longer wanted to be a charing organisation that put the animal first and costs second. first they implemented a consultation fee that was the 1st yr they found people would pay that so they made changes again the 2nd yr came consultation fees with a banding scale and an increased consultation fee and only really offering reduced prescription costs and started charging for neutering which are way to high for most people on benefits to afford ie neutering /spaying was around £250 so it will be left for other charitys like BATTERSEA or RSPCA to deal with unwanted puppies wheres the sense in that, then came 2026 and now its practically a private vets if the dog needs surgery they will watch it suffer until you can pay 80% of the overall fee your going to be charged before they will operate so for my elderly dog to have a lump removed its now £200 + medications and when you only get £600 a month on benefits this is impossible for me to manage. I got my dog 11 yrs ago and would never have got him if I thought I would have to watch him suffer as i don't have the money for treatment. I will not have any more pets which is sad as I'm a loving owner but I truly can't afford to have a companion so will end my days lonely after having dogs all my life I feel the blue cross has lost its way and is no longer a charity its now a subsidised vets I feel very strongly about this as I never abused the system or expected the care for free I always left good contributions and always donated food and money to them but now when I need them they are now longer there.

2026年5月6日
自発的なレビュー
5つ星のうち5の評価

Great Experience

Great communication. Everything was covered comprehensively and the everybody was lovely and veryhelpful.

2026年4月15日
自発的なレビュー
Blue Cross ロゴ

Blue Cross からの回答

Thank you very much for leaving a review. We're so happy to hear about your experience with Blue Cross!

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