BodyGuardz レビュー 

313
•
TrustScore 5段階評価の3.5

3.6

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5つ星のうち5の評価

The customer support was very quick and very helpful. Purchasing online anywhere comes with a risk of not liking the product, making a purchasing error, dealing with returns etc. I got my red... もっと見る

企業が回答しました

5つ星のうち5の評価

Sophie G replied to my email regarding my new screen arriving cracked. She answered professionally and responsively. I got no run around just a simple reply that the replacement was coming in the mail... もっと見る

企業が回答しました

5つ星のうち5の評価

I’ve been a loyal BodyGuardz customer since 2025 and currently have four registered products. Whenever a product fails—even due to user error—the replacement process is quick and painless. While I do... もっと見る

企業が回答しました

5つ星のうち1の評価

Total scam!!! I bought the service for lifetime screen protectors, for 50€. It included one protector and then they're supposed to be free with shipping for life! Yes it's an okay deal but shipping... もっと見る

企業が回答しました

企業情報

  1. 携帯電話アクセサリ店

さまざまな外部ソースから提供された情報

#SayNoToCracks with BodyGuardz cases & screen protectors


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3.6

まあまあ

TrustScore 5段階評価の3.5

313件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.6

すべてのレビュー

(313)

過去12か月のレビュー数: 17件

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5つ星のうち1の評価

Advantage Program - stay away - not worth it

I purchased the Advantage Program- (lifetime replacement) for my Galaxy S6 Active...only to find out they no longer carry the screen protector for my phone ...what an over-priced rip-off!

- from the local AT&T store for my

2020年9月29日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

Faith, we're so sorry about your frustration. If you could please reach out to us at support@bodyguardz.com with "ATTN: Maddie" in the subject line, I would be happy to look into possibilities for you at this point.

5つ星のうち1の評価

I guess I’ll hop on the boat of…

I guess I’ll hop on the boat of negative feed back. One I also purchased this over priced screen protector from At&T.. these things crack like nothing clearly it’s refurbished rubbish that’s why they want it back. In one week I’ve gone through two that’s when I realized that’s my last time doing warranty, Two I’ve sent back the replacement before 60 days & I have my USPS receipt and yet I’m being charged full price. I don’t get that at all I definitely need my refund. Already made a ticket too. ( let’s get a move on it Support@bodyguardz)

2020年9月15日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

We're so sorry about your frustration. Our Customer Success Team will be in touch as soon as possible to see how we can help at this point; we'd love the chance to turn your experience around.

5つ星のうち2の評価

Suddenly our CC was charged full price

Suddenly our CC was charged full price, even thought we dropped the broken replacement protector on receiving the replacement.

2020年9月13日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

We're so sorry about any frustration. If you can please reach out to us at support@bodyguardz.com, we'd love to look into this for you and see how we can help at this point.

5つ星のうち1の評価

SCAM

Two protectors and I’m done. First one I paid $45 at the AT&T store when I got my new phone (that was my bad.. I knew better but was just lazy)..Cracked in 24 hours even though I treated my phone like precious antique crystal. Replacement shipped at $7.. cracked in less than a week. Again.. no drops, bumps, nothing. This company is straight up fraudulent. Someone needs sue these thieves.

2020年9月5日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

We're so sorry to hear about your frustration. Unfortunately we cannot access your information to reach out to you. However, if you can contact us at support@bodyguardz.com, our team would be happy to see how we can help from here.

5つ星のうち2の評価

Worst screen protector I’ve ever had

Worst screen protector I’ve ever had. Broke same day in my pocket. This is my 3rd one in 2 months. I think they have some kind of side hustle with usps

2020年9月5日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

We're so sorry to hear about your frustration. Unfortunately we cannot access your information to reach out to you. However, if you can contact us at support@bodyguardz.com, our team would be happy to see how we can help from here.

5つ星のうち1の評価

Total scam

Total scam. Purchased for 40$ at at&t and it did not protect my phone from a 3-4 foot fall from my nightstand to the ground. Found out that my phone was the one that sustained an injury and not the protector days after I ordered a new one, which, BTW had to pay 10$ for shipping and if you don't send the damaged product back within 60 days, you are charged full price. At&t offered me no refund. Totally out the money and now I have to go replace my phone screen. Thanks bodyguardz.

2020年8月27日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

We're so sorry to hear about your frustration. Unfortunately we are unable to reach out to you directly as we do not have access to your information; if you could please send an email to our Customer Success Department at support@bodyguardz.com, our team would be happy to see what we can do for you at this point.

5つ星のうち1の評価

WORST CUSTOMER SERVICE/SCAM

WORSE customer service. Need a replacement? 1. You return the old item and they don't let you know. Not even let you know when you sign in in your account. 2. Treat you like you are wasting their time. 3. I opened two tickets online and no responses.
SCAM: the screen protectors after the 30 days start separating and of course you can not have you money back.
I gave them one star because they don't have zero stars.
Check for yourself: more than 67% negative comments.

2020年8月11日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

So sorry to hear about the negative experience you've had so far; if you would like to reach out to me directly at mgleason@bgzbrands.com I would be more than happy to see how I can help at this point.

5つ星のうち1の評価

If I could give this product 0 stars I…

If I could give this product 0 stars I would. Don’t waste your money. I’ve gotten $5 screen protectors on amazon that have easily lasted 6mo to a year, and so far I’ve gone through two of these Body Guard screen protectors in a less than month from simple drops, nothing crazy. So stupid. Such a waste.

2020年8月11日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

So sorry to hear about your frustration. If you are able to reach out to our Customer Success Department at support@bodyguardz.com with a note about the situation, our team would be happy to look into options for you at this point.

5つ星のうち1の評価

SCAM!!!!!!!!!!!!!!

I bought this overpriced ($40) screen protector from AT&T with the promise of free lifetime replacements if broken. Ist one in store...after that online. I went in the store...no luck... have to go online. THEY WANT TO CHARGE ANOTHER $9.95 for "shipping". HUGE SCAM!!! DO NOT FALL FOR THIS!!!!!! (They just had a answer to reach out to support for help but I already tried this. I was on the phone for nearly an hour. Even talked to a pompous ass of a manager with no resolution. Again...don't fall for this scam!!!
UPDATE: Maddie approved sending the replacement out at no extra cost, this one time. After this, I still would need to pay $10 for "shipping". I still would not recommend this company as this was such a huge hassle and a big waste of my time. I got a follow up email basically saying how generous they were to me, but they would not authorize this again if we have further problems. Ridiculous. These were supposed to be free replacements for a lifetime. They did me no favors, but just did what they should have done in the first place.

2020年7月31日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

We're so sorry to hear about your frustration. Because the replacements themselves are free there is the shipping and handling charge to have them delivered out to you. If you could please reach out to us at support@bodyguardz.com with "ATTN: Maddie" in the subject line, I'll personally be able to look into options for you.

5つ星のうち1の評価

Horrible shipping!

I have used the product for at least 7 years, but I have to be honest. You must have patience you decide to use them.

I received “item shipped” notice within 24 hours and when I tracked it, it took 1 week for the tracking service to receive the package. That means Bodyguardz sat on it for a week!

They need to stop using whatever mail service you have. There is no reason ANYONE should have to wait 11 days to receive ANY package! Does your warranty cover phone glass breakage while you wait 9 days too long for something the size of an envelope?

2020年7月25日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

We're so sorry to hear about your frustration regarding that delayed shipment. If you could please reach out to us at support@bodyguardz.com with your account information, we'd be happy to look into this and see how we can help at this point.

5つ星のうち1の評価

if i could rate 0 stars i would.

if i could rate 0 stars i would.. my brother bought me my first screen protector here since i had just got a new phone, my phone is NEVER in my pocket,purse or anywhere it can get damaged. yet the screen protector cracked? okay whatever, i ordered a new one since it had a warranty.. paid $8 in shipping.. just for it to break again.. yeah no, i never ordered from this company again yet months later they charge my card for $47.88? wt... save your money and order your protectors off amazon :)

2020年7月20日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

We're so sorry to hear about your frustration. It sounds like there was some confusion regarding the process of our replacement policy; if you could please reach out to our Customer Success Department at support@bodyguardz.com, our team would be happy to see how we can help from here.

5つ星のうち1の評価

Overrated,too much money for what you…

Overrated,too much money for what you can get for less money’screen brakes easily ,the good thing is you get a lifetime garuntee but they want the old back and when you send it they claim it didn’t come so they will charge you ,(I emailed Maddie but not much help)

2020年7月15日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

We're so sorry to hear about your frustration. Unfortunately we are unable to access your contact information to reach out directly; however if you can contact us at support@bodyguardz.com with "Attn: Maddie" in the subject line, I would be happy to help you directly.

5つ星のうち1の評価

The screen protectors are terrible…

The screen protectors are terrible quality. I’ve had my new iPhone 11 for one month & I've already had two screen protectors break. For $45 that’s ridiculous. Neither times involved my phone being dropped. The lifetime warranty shipping fees are around $7 which is not ideal if I’m buying 2-3 protectors per month. This is ripoff and a waste of money.

2020年7月15日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

We're so sorry to hear about your frustration. We do have multiple products for that device; if you could reach out to our Customer Success Department at support@bodyguardz.com, we would be happy to look into it and see how we can help.

5つ星のうち2の評価

No return postage for warranty replacement!!!

I like the product and the warranty replacement is ok...BUT no return postage on the return envelope is the biggest pain in the backside. For this reason only, I will not buy their product again. Instead of putting the return envelope back into my mailbox, I have to find my way to the post office just to buy stamps. STAMPS? Who buys stamps anymore? I have no other need for stamps than to send my Bodyguardz back.

For goodness sake, add the postage into the shipping fee during the warranty replacement.

2020年7月10日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

So sorry to hear about your frustration surrounding that policy; we'll definitely pass your feedback along to our teams.

5つ星のうち1の評価

Overpriced screen protectors

Overpriced screen protectors. Paid $45 for one protector with “lifetime guarantee”... they charge $8.49 to send you a new one. (Mine cracked like 2 weeks later) Instead I paid $8.99 on amazon for three covers that work great! I suggest don’t purchase bodyguardz case.

2020年7月5日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

We're so sorry to hear about your frustration; unfortunately we cannot access your information to reach out directly, however if you decide you would like to look into other options, please feel free to reach out to our Customer Success Department at support@bodyguardz.com. Our team would be happy to see how we can help at this point.

5つ星のうち1の評価

They keep breaking....

I've gone through maybe 5 or 6 screen protectors - they last for a month or so then an edge cracks/spiderwebs across it. Never dropped the phone just cheap plastic...

2020年7月5日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

We're so sorry to hear about your frustration; unfortunately we cannot access your information to reach out directly, however if you can contact our Customer Success Department at support@bodyguardz.com our team would be happy to look into options for you at this point and see how we can help.

5つ星のうち1の評価

Disreputable Company - STAY AWAY

They are out of stock for a warranty replacement, but they are happy to sell you the same product.
There is a chat button on the site but it doesn’t work.
No phone customer service.
They promise to reply to email in “24 - 48 business hours”.
DON’T DO BUSINESS WITH BODY GUARDZ.

2020年6月24日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

We're so sorry to hear about your frustration surrounding that. Unfortunately we are unable to access your information to reach out to you directly, however if you can reach out to us via email at support@bodyguardz.com with "ATTN: Maddie" in the subject line, I'd be happy to help you.

5つ星のうち5の評価

Phone got run over by car and is FINE

I accidentally left my phone on my bf’s roof today and he drove off and my phone got run over by at LEAST one car. It was like it never happened bc of the Body Gaurdz case and screen protector!! I thought i was surely F****d. I had gotten this phone only a few weeks ago so I am especially grateful and relieved!!

2020年6月14日
自発的なレビュー
5つ星のうち1の評価

I Have been a costumer for years product…

Have been a costumer for years product is great customer service stinks,
After multiple emails attempts to the company and many calls but nobody answers the phone, They never replied to my email, all I received was the warning email that they never received my old screen protector, and now I was charged for it 2 months later. They have lost my trust.

2020年5月30日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

We're so sorry about your frustration surrounding that. A member of our Customer Success Team will reach out in the next day or so with a solution regarding this situation.

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