Brayleys Cars - Brayley Honda Hendon レビュー 

271
TrustScore 5段階評価の4.5

4.5

Hyde Estate Road, NW9 6JX London, England, GB


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5つ星のうち5の評価

Robert at Brayley's was simply brilliant, very friendly and extremely helpful. He gave the best advice and tips on everything and even gifted our toddler a couple of toy cars! Absolutely love our ne... もっと見る

企業が回答しました

5つ星のうち5の評価

Really happy with my experience buying a car at Brayleys. Rob was brilliant from start to finish and made the whole process so easy. He was friendly, helpful and really easy to deal with. He took... もっと見る

企業が回答しました

5つ星のうち4の評価

Very good communication. Booked a date, got reminders and form to fill in online beforehand with details of work. Kept updated throughout the day how service/MOT were going, including a video of t... もっと見る

企業が回答しました

5つ星のうち4の評価

Staff friendly and efficient. Should be 5*. Only 4 stars, though, as in previous years they have washed our car during the service, _not_ this year. If the same happens next year the number of star... もっと見る


企業情報

  1. カーディーラー
  2. 自動車修理店
  3. 中古車部品店
  4. 中古車ディーラー

当該企業による記述

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


連絡先

  • Hyde Estate Road, NW9 6JX, London, England, 英国

  • 02082004040

4.5

優良

TrustScore 5段階評価の4.5

271件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 31%に回答しています

通常1週間以内に回答

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4.5

すべてのレビュー

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過去12か月のレビュー数: 3,119

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5つ星のうち5の評価

Thorough servicing and explanation

Thorough servicing and explanation. Manageable costs. Throughout, communications were courteous and friendly. Hardik communicated the issues very effectively.

2026年4月23日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Richard, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち4の評価

Car ready in 1.5 hours after my…

Car ready in 1.5 hours after my arrival. Man on desk very polite and helpful But disappointed that you don't fetch cars from N12 any more, and disappointed that you don't wash the car, even if you plant a tree!

2026年4月17日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Joanna, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

5つ星のうち5の評価

Excellent service

Excellent service. I had urgent hospital appointment after the servicing of my motobility car. The sales person when out of his way to ensure Motobility agreed to service charge and that the mechanic completed the service on time for me to attend my appointment. He was helpful and considerate.

2026年4月15日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Leeroy, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Everything went as expected for the MOT…

Everything went as expected for the MOT of a Motability vehicle prior to it being changed for another. Notified of work completed and car collected from Hardik.

2026年4月14日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Gill, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Efficient and trouble free experience.

Friendly and efficient welcome with all necessary information to hand.
Excellent and knowledgeable service engineer communication.
High quality courtesy car.
Full and detailed paper documentation at handover.
Thank you for a trouble free experience.

2026年4月13日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Lynndy, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

MOT Pass

very Good , fast, for MOT

2026年4月13日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち1の評価

Avoid Brayleys

We took out a 5 year service plan with Crown Motors (now Bradley’s), unfortunately we have 2 years remaining. I just booked my next service to be told they won’t collect our car and a courtesy car is £30. That’s not a courtesy car! They also no longer clean the car after servicing. My advice is to give this company a wide berth. They offer no company service!!

2026年4月9日
自発的なレビュー
5つ星のうち5の評価

All went well

All went well. Very good service from Service! All work is contientious and thorough -and good value. Honda is a wonderful Car Manufacturer! Our Honda Jazz is great!

2026年2月26日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Brian, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

An amazing experience buying my first…

An amazing experience buying my first Honda electric car from a Honda dealer in Hendon.

2026年3月10日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Trouble free

2026年3月18日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Alan, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

While you wait service excellent idea.

While you wait service excellent idea.

2026年3月26日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Catriona, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Honda forever

It's always the same every year I come to honda for service and MOT because I trusted this company ever since I hope they will not disappoint me if it have a problem with my car I go to them

2026年3月25日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Angela, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち4の評価

Service received was efficient

Service received was efficient. David was very helpful and friendly. Kept me updated with whole process.

2026年3月23日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Abul, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

My First Experience with Brayleys

Hi. I am supposed to be leaving a review a month ago but I wanted to share my experience with Brayley. I have got a mobility car and it was my first time, I was so nervous at first but Ewa made my whole experience very easy and enjoyable, Ewa answered all my questions and went through everything with me from A-Z. I have told Ewa how grateful I am and I’m in love with my car, the customer service at Brayleys is amazing, and I would refer everyone to get a car from there without hesitation, Ewa you are amazing and I can’t thank you enough, I am very grateful and happy. wish there are more like you everywhere we go🙏🏻🤍

2026年1月10日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Ichrak, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Top notch service - need to bring back wash & vaccuum

Brayley Honda well & truly live up to their high standards year on year. I've been with them for 11 years now over multiple Honda cars. Noticeably post Covid days, the booking process, communication at each stage, multiple updates through texts & emails before coming in, and on the day of service & MOT - stage by stage updates are top class.

One recent disappointment is they won't any more wash the cars or even hoover them inside since they let go of the staff across all Brayley sites.

2026年3月17日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Prasanna, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Great service

They are doing very great service and treat very well.

2026年3月13日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Renuga, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Excellent service by all members of the…

Excellent service by all members of the team .

2026年3月12日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Swati, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Easy,,quick & explain clearly

Easy,,quick & explain clearly

2026年3月10日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Ekbal, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Our first Honda

Having decided Honda HR_V would be our preferred replacement car it was a simple choice to go to Brayley Leatherhead. Clarence and his colleague helped us select the car we wanted and arranged for our choice to come from Hendon site within a few days. Every stage of purchase went smoothly and we are very happy with the car. We look forward to an ongoing relationship with Brayleys and will certainly return when our other car will be replaced in a few years time.
David and Anne

2026年3月7日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi David, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち1の評価

I’m very disappointed by Honda

I’m very disappointed by Honda, and I will NOT be going for my MOT and service next time with them. They are a rip off, and over charged me way too much for simple works, adding extra bill on already expensive Service. I’m not sure even if this was needed to be honest, and should have pushed to get a second opinion as my car was in good shape and is low mileage. They call themselves a dealer but should change to stealership instead! Not to be trusted! They even left my car stained dirty and had to push them to at least wipe it off. Awful service!

2026年3月5日
自発的なレビュー

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