Brayleys Cars - Brayley Honda Leatherhead レビュー 

252
TrustScore 5段階評価の4.5

4.6

Barnett Wood Lane 5, KT22 7DL Leatherhead, England, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Efficient booking in system, all done in advance online. Very useful video provided of vehicle check, plus itemised list of additional recommended work, including costs, which gave ample time to revie... もっと見る

企業が回答しました

5つ星のうち5の評価

Everything done re service andMOT efficiently. I was informed about all extras that required attention. Video of car care taken. However prefer to receive phone call from Brayley rather than message o... もっと見る

企業が回答しました

5つ星のうち5の評価

The staff were very polite & helpful. The recall service was very thoroughly carried out. It was interesting & informative to see the video of the service afterwards. I was pleased & impressed with my... もっと見る

企業が回答しました

5つ星のうち5の評価

Always great service. The annual service of my Honda HR-V was carried out very efficiently. I was very pleased to receive a video showing the condition of the tyres and the underside of my vehicle

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車修理店
  3. 中古車部品店
  4. 中古車ディーラー

当該企業による記述

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


連絡先

  • Barnett Wood Lane 5, KT22 7DL, Leatherhead, England, 英国

  • 01372 360099

4.6

優良

TrustScore 5段階評価の4.5

252件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 31%に回答しています

通常1週間以内に回答

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4.6

すべてのレビュー

(252)

過去12か月のレビュー数: 3,119

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5つ星のうち4の評価

New car experience

I dealt with Clarence Young who was a very good salesman who listened to what I wanted to buy. However my experience of the back office procedures were not so good. I felt I had to constantly chase up the registration of the car before I could insure it. Questions by email were left unanswered.

2025年3月27日
自発的なレビュー
Brayleys Cars - Brayley Honda Leatherhead ロゴ

Brayleys Cars - Brayley Honda Leatherhead からの回答

Hi Derek, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

5つ星のうち5の評価

Excellent Service

Excellent Service - car was serviced and cleaned. No cost to me as it was fully covered by a service plan.

2025年3月24日
自発的なレビュー
Brayleys Cars - Brayley Honda Leatherhead ロゴ

Brayleys Cars - Brayley Honda Leatherhead からの回答

Hi Les, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Consistency at all times

From the moment I called to book an appointment the the actual time my car was returned the people at Brayles Leatherhead are polite, helpful, and extremely informative to any questions I asked.
The service they give is 100%

2025年3月21日
自発的なレビュー
Brayleys Cars - Brayley Honda Leatherhead ロゴ

Brayleys Cars - Brayley Honda Leatherhead からの回答

Hi Elaine, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Really cared about the customer

Really cared about the customer. Really helpful.

2025年3月20日
自発的なレビュー
Brayleys Cars - Brayley Honda Leatherhead ロゴ

Brayleys Cars - Brayley Honda Leatherhead からの回答

Hi Roberta, Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a fantastic experience with us. Providing high-quality service and ensuring our customers leave satisfied is our utmost priority.

5つ星のうち5の評価

Recall repair done quickly and car…

Recall repair done quickly and car washed and hoovered which was a nice surprise!

2025年3月19日
自発的なレビュー
Brayleys Cars - Brayley Honda Leatherhead ロゴ

Brayleys Cars - Brayley Honda Leatherhead からの回答

Hi Sue, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Very satisfactory.

Good, polite, service team.
Work carried out professionally and as requested.

2025年3月19日
自発的なレビュー
Brayleys Cars - Brayley Honda Leatherhead ロゴ

Brayleys Cars - Brayley Honda Leatherhead からの回答

Hi Sarah, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Excellent all round

I bought a well priced low mileage used Honda Jazz from Brayleys in Leatherhead at the end of 2024 - it's going very well after a few months of driving. Everything from arranging a test drive to purchasing the car was handled in a friendly efficient manner by Amanda and her colleagues and it was well worth the effort of driving up from the south coast to test drive & buy the Jazz. Ten out of ten all round.

2024年11月29日
自発的なレビュー
Brayleys Cars - Brayley Honda Leatherhead ロゴ

Brayleys Cars - Brayley Honda Leatherhead からの回答

Hi Dave, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

I arrived early and the car was taken…

I arrived early and the car was taken in immediately. Friendly staff

2025年2月19日
自発的なレビュー
Brayleys Cars - Brayley Honda Leatherhead ロゴ

Brayleys Cars - Brayley Honda Leatherhead からの回答

Hi Kathleen, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

5つ星のうち5の評価

Service and MOT

Collection was on time and i was kept informed of any work needed.

2025年2月13日
自発的なレビュー
Brayleys Cars - Brayley Honda Leatherhead ロゴ

Brayleys Cars - Brayley Honda Leatherhead からの回答

Hi Barclay, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

5つ星のうち5の評価

Great car great customer service

Purchase of a new car was smooth and efficient. I was kept up to date with progress. Amanda at Honda Leatherhead was friendly, efficient helpful and a pleasure to deal with

2025年2月11日
自発的なレビュー
Brayleys Cars - Brayley Honda Leatherhead ロゴ

Brayleys Cars - Brayley Honda Leatherhead からの回答

Hi Hilary, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Car service & MOT

Car service & MOT. My car was collected from my home and delivered back to me on completion of the service. Everything went well with good customer service all round from Bailey’s.

2025年2月5日
自発的なレビュー
Brayleys Cars - Brayley Honda Leatherhead ロゴ

Brayleys Cars - Brayley Honda Leatherhead からの回答

Hi Rupert, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Easy and professional

2025年1月30日
自発的なレビュー
Brayleys Cars - Brayley Honda Leatherhead ロゴ

Brayleys Cars - Brayley Honda Leatherhead からの回答

Hi Anne, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

5つ星のうち5の評価

Well what can you great salesay about a good…

Well what can you say about a good service from start to finish. The sales person Amanda was great she talked me all through the sale process and about the condition of the car. Excellent

2025年1月17日
自発的なレビュー
Brayleys Cars - Brayley Honda Leatherhead ロゴ

Brayleys Cars - Brayley Honda Leatherhead からの回答

Hi Richard, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

It pays for dealerships to ahve good salespeople

Clarence made all the difference to our experience. He was friendly, knowledgeable, honest and thorough.

2025年1月10日
自発的なレビュー
Brayleys Cars - Brayley Honda Leatherhead ロゴ

Brayleys Cars - Brayley Honda Leatherhead からの回答

Hi Yuuichiro, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Excellent Service

Brayleys Service department fixed car under warranty exactly as promised- Excellent!

2025年1月9日
自発的なレビュー
Brayleys Cars - Brayley Honda Leatherhead ロゴ

Brayleys Cars - Brayley Honda Leatherhead からの回答

Hi Roy, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Fantastic Dealership

We found a car through Honda UK and everything was done over the phone with Clarence and Phil at Brayleys Honda leatherhead. It was so simple, we were kept informed about everything along the way and arranged to collect the car a week later. Upon arrival it was sat ready to go, nice and clean and presented very very well.

Great friendly team.

2025年1月4日
自発的なレビュー
Brayleys Cars - Brayley Honda Leatherhead ロゴ

Brayleys Cars - Brayley Honda Leatherhead からの回答

Hi Danny, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Superb Service

Needed lights replacing on my old Honda Jazz. Easy to book an appointment, waited whilst it was done within half an hour. Four lights replaced at very reasonable price. Superb service.

2024年12月30日
自発的なレビュー
Brayleys Cars - Brayley Honda Leatherhead ロゴ

Brayleys Cars - Brayley Honda Leatherhead からの回答

Hi Kate, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

EXCELLENT

Communication excellent
Pickup and delivery excellent
MOT update excellent
Time taken for service and MOT excellent
Car cleaned inside and out excellent
Ease of payment excellent
Up-selling for minor extras not keen.

2024年12月12日
自発的なレビュー
Brayleys Cars - Brayley Honda Leatherhead ロゴ

Brayleys Cars - Brayley Honda Leatherhead からの回答

Hi Margaret, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

My experience with Brayley Cars was…pleasurable, and fruitful.

My experience with Brayley Cars was very brief, but I was extremely impressed with the professional way Amanda dealt with the purchase of my car. She was very personable, patient and helpful, and we reached a deal with which I am very satisfied. I’m hoping to have many years of trouble-free motoring ahead!

2024年12月11日
自発的なレビュー
Brayleys Cars - Brayley Honda Leatherhead ロゴ

Brayleys Cars - Brayley Honda Leatherhead からの回答

Hi Rita, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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