Brayleys Cars - Brayley Honda Romford レビュー 

568
TrustScore 5段階評価の4.5

4.6

Gallows Corner, RM3 0BX Romford, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have always received good service from Brayley Honda and would recommend this main dealer, which currently looks after my 27 year old Honda Accord V6 Coupe. A 100% MoT pass rate since 1999. It has n... もっと見る

企業が回答しました

5つ星のうち5の評価

Bought a second hand bike from another garage and brought it in without having to wait for a slot in a fortnight to get checked over, serviced and some bits fitted, shown how to adjust chain an... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic experience buying a Honda NC750X from Brayleys, Jason being one of the easiest salespeople I've ever dealt with. Quick and responsive over emails, agreed a reasonable trade in price on the b... もっと見る

企業が回答しました

5つ星のうち3の評価

No welcome smile, advised that cars are no longer cleaned after servicing; this is disappointing. Was expecting a call to discuss what was needed (if anything) but only received a short vid... もっと見る


企業情報

  1. カーディーラー
  2. 自動車修理店
  3. 中古車部品店
  4. 中古車ディーラー

当該企業による記述

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

568件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 31%に回答しています

通常1週間以内に回答

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4.6

すべてのレビュー

(568)

過去12か月のレビュー数: 3,169

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5つ星のうち5の評価

Honda Brayley Romford is really amazing team

I was leaving my old car and took new one in Honda Brayley Romford. All process was very quick and comfortable. I was doing this for the first time so all questions was explained with details. My sales manager Shay was very helpfull and nice.
Would like to greet him. All documentation prepared fast and witout. This HB Romford is really amazing and I'm happy to be with them who are always happy to help!

2025年9月13日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Dorota, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Good company

I am familier with Brayleys because I bought my last car from them. I have regular services also carried out by them, and in eight years never had an issue. This time looking for a replacement car, guidance from Dimitri was good and found it a pleasurable experience. I have the replacement vehicle and so far pleased with my choice.

2025年9月4日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi David, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Lisa dealt with everything in her usual…

Lisa dealt with everything in her usual efficient manner, very satisfied with the service at Brayleys

2025年9月3日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Noreen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Andy was really good at explaining all…

Andy was really good at explaining all the relevant points on service record even took me to my car after service

2025年9月3日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Richard, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Excellent service

Excellent service, friendly staff, comfortable waiting area with access to free hot drinks. Seamless service.

2025年9月1日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Melanie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Very helpful

Very helpful, told how long the recall would take. Very professional.

2025年9月1日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Peter, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Happy Customer

I had my car serviced at Bradley’s Honda in Romford. I have been going there for over 10 years. I have confidence in the team there. I trust them and they are always very professional and polite. They are very efficient. I would not go anywhere else.

2025年8月29日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Janet, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

We were impressed with the excellent…

We were impressed with the excellent level of customer service by all members of staff, in particular Shay Robinson, who dealt with our purchase of a new Honda Jazz Hybrid. He answered a myriad of questions that I had, as I have no experience of driving a hybrid. We never felt being pressured in the sale negotiation. We appreciated the p/x valuation on our car ( which we accepted). Overall very happy. Thank you Brayley Honda.

2025年8月22日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi George, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Staff are very helpful and great…

Staff are very helpful and great service!

2025年8月21日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち2の評価

Honda recall- staff experience

My 21 reg jazz received its second recall this time re brake sensors. When I got there just after 10 am , the staff seemed very weary of dealing with recalls. I was advised they would ring me or I should turn by at 5.30 at the latest . I then got a call at 11am from someone else chasing me thinking I hadn’t turned up. Received an apology when I pointed out that I had already left my car with them. I rang at 3.45 stressing I needed my car as I’m a blue badge holder. I was told it was still in progress and to turn up at 5. I got there at 5.15 and the chap finally clocked I was on my walker and brought the car round.I felt Honda staff were very unprofessional dealing with me , especially as it took me over 90 mins return journey twice in one day for a Honda recall!

2025年8月20日
自発的なレビュー
5つ星のうち5の評価

Excellent and efficient service

Excellent and efficient desk service. Car seen and serviced early.

2025年8月18日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Deborah, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

The staff were all very helpful

The staff were all very helpful, the service lasted 2 hours which we opted for, but there was coffee available any time we wanted and there was a comfortable area in which to sit. John Morris spoke with us when the car was ready and suggested what we could do for the next service which could last as long as 4 hours - including MOT.

2025年8月12日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Mr Evans, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

I have used Brayleys at Romford for the…

I have used Brayleys at Romford for the past 4 years. I bought a Honda CRv from them and took out a service plan that includes breakdown cover, MOT and an annual service. They have always been efficient, courteous and trustworthy.

2025年8月14日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Mark, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Superb Sevice

Superb Service, Staff went out of their way to make sure all the work and repairs were completed.

A special thanks for the Reception Staff for all the work they did.

Well done Brayley Honda at Romford

2025年8月1日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Terrific customer service from Brayley's

Terrific customer service from Helder, Jason and Viktor at Brayley's Honda Romford, thank you all for the good deal and friendly manner.

2025年8月1日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Kleanthis, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Routine service for a Jazz - painless.

Excellent customer interface and service from Andy.

2025年7月30日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Bob, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち1の評価

The customer service is lacking here

The customer service is lacking in this dealership. It starts at the top so when the Customer Services Manager can’t even be bothered to respond to your email how can you expect those below him to uphold good values. A lot of aggravation to get a warranty job done and eventually it was done but without any humility, even wanted to charge for a loan vehicle. The goodwill is severely missing here.

2025年7月30日
自発的なレビュー
5つ星のうち5の評価

Brayleys Honda in Romford were…

Brayleys Honda in Romford were excellent!
This was down to the terrific service and help we received from salesman Demitrio who moved heaven and earth to help us complete the purchase in a very short time-frame.
If only everyone else in the country were so respectful! Thank you sir …..

2025年7月25日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Rhydian, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち5の評価

Excellent service

Excellent service, as usual. Friendly staff. Work done quickly. Car looks immaculate and drives like new.

2025年7月22日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Martin, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Excellent experience

Having viewed a used car on the previous Sunday, we collected it on Wednesday. We were treated with courtesy and the salesman, Dimitrious, was very efficient.

2025年7月16日
自発的なレビュー
Brayleys Cars - Brayley Honda Romford ロゴ

Brayleys Cars - Brayley Honda Romford からの回答

Hi Chris, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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