Firstly I received a timely reminder my mot & service was due, and booked both. Service reception greeted me and I decided to wait while both service & mot took place on site. I was given refreshmen... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It was an excellent service at Brayleys Rochdale. Paul was fantastic to deal with and made sure from start to finish that everything was explained and prepared . The car was immaculate and everything... もっと見る
All staff were very helpful. There was a new guy on the reception desk, and he apologised for taking longer than his superiors. I don't think he took any longer than his peers. The only fault I have... もっと見る
企業が回答しました
I have just recently purchased a car from this garage and wow the customer service was absolutely amazing. Paul who sold us the car couldn't do enough. Sorted everything out for me, right to the l... もっと見る
企業が回答しました
企業情報
当該企業による記述
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
連絡先
Kingsway, OL16 4AB, Rochdale, 英国
- 01706557093
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 31%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Firstly I received a timely reminder my…
Firstly I received a timely reminder my mot & service was due, and booked both.
Service reception greeted me and I decided to wait while both service & mot took place on site. I was given refreshments and relaxed in comfort. On completion I reviewed details on the service report and video.
I drive a fully electric vehicle and have confidence in Brayleys Rochdale and their respectful staff.
Always great service at rochdale…
Always great service at rochdale brayleys especially carrie sadly we had a long wait on Wednesday our car was booked in for its first MOT at 10-30am sadly it was not started till 11-20 a full 50 minister late we had opted to stay with the car as Broyleys have stopped the car collection and delivery service it was a long morning
Brilliant as always08/09
Excellent experience
It was an excellent service at Brayleys Rochdale. Paul was fantastic to deal with and made sure from start to finish that everything was explained and prepared . The car was immaculate and everything went smoothly. Can't speak about others because Paul was our first and last contact so due to him would highly recommend this dealership for buying a car.
Everything was explained about the…
Everything was explained about the particular vehicle I wanted to look at. The staff were very welcoming and considerate.

Brayleys Cars - Brayley Nissan Rochdale からの回答
Bought from Nissan Rochdale for over 30…
Bought from Nissan Rochdale for over 30 years, Paul McInnes has been an absolute pleasure to deal with helping us decide whether a particular car is suitable for us, thanks Paul, I think we've bought 9 (maybe 10) cars over the years and, quite honestly, wouldn't go anywhere else, love Nissan cars!

Brayleys Cars - Brayley Nissan Rochdale からの回答
Service team absolutely superb. Everything completed within suggested time period
All contact with Jane and usual helpfulness from Jonathan

Brayleys Cars - Brayley Nissan Rochdale からの回答
All staff were very helpful
All staff were very helpful. There was a new guy on the reception desk, and he apologised for taking longer than his superiors. I don't think he took any longer than his peers.
The only fault I have, is I had to have a courtesy car, so I was charged £30 for the use of it. I'm disabled and now use a walker, and if I was still on the mobility scheme, the courtesy car would have been free.
Other than that, they were very professional.

Brayleys Cars - Brayley Nissan Rochdale からの回答
Friendly helpful staff
Friendly helpful staff. Let me use one of the desks to do my work whilst my car was being serviced. 👍

Brayleys Cars - Brayley Nissan Rochdale からの回答
No communication
I booked my car in for a recall, free tyre and clutch check, following a notification from Nissan. When the car was collected I was given the keys but no information as to what had been done and if everything was as it should be. The chap didn't say a word and I found this to be very rude.
Very informative sent me videos of my…
Very informative sent me videos of my car being checked and informed me regularly

Brayleys Cars - Brayley Nissan Rochdale からの回答
Professional, Helpful and Friendly Service
I recently purchased an approved used car from Nissan, and the whole process was smooth and hassle-free. Everyone was friendly and professional, especially my sales executive, Keith, who was very helpful and supportive throughout. I’m very happy with my experience and would highly recommend Nissan to others.

Brayleys Cars - Brayley Nissan Rochdale からの回答
First Service
Dropped car off at designated time Plenty of room to park. I was messaged to say when the car was taken into the workshop and how long it was likely to take Then messaged when it was ready.
Really good hassle free service

Brayleys Cars - Brayley Nissan Rochdale からの回答
My vehicle was serviced to the usual…
My vehicle was serviced to the usual high standard, MOT completed, some minor extra work was required. I was phoned, told the cost of the work and gave my agreement. Vehicle ready to drive away in just over 4 hours, brilliant service

Brayleys Cars - Brayley Nissan Rochdale からの回答
Paul at Rochdale along with Mark have…
Paul at Rochdale along with Mark have the journey in f buying my car simple and easy from the moment I walked into the showroom to collection

Brayleys Cars - Brayley Nissan Rochdale からの回答
I have been waiting for this survey
I have been waiting for this survey. The whole experience was amazing with fabulous customer service.
We dropped the car off a little earlier than it was booked in for and we received a text saying when the car had entered the workshop. This was good for us to then work out how long we had before going to collect the car.
We received a phone call and a text to say when the car was ready.
There was a few spray marks on the inside of the door which we’d not been able to remove but they’ve now gone.
Excellent friendly service all round. Thank you.

Brayleys Cars - Brayley Nissan Rochdale からの回答
Great customer service
Great customer service and video updates throughout the service process. I waited on site for the service to be completed, relaxing in the newly refurbished showroom, with great coffee facilities - perfect.

Brayleys Cars - Brayley Nissan Rochdale からの回答
Quick and efficient service
Quick and efficient service, had a chat with one of your car sales staff. Keith was very impressed with his knowledge and honesty.

Brayleys Cars - Brayley Nissan Rochdale からの回答
Amazing customer service
I have just recently purchased a car from this garage and wow the customer service was absolutely amazing.
Paul who sold us the car couldn't do enough. Sorted everything out for me, right to the last detail. Very knowledgeable and also friendly.
Explained everything from start to finish.
I would definatley recommend this garage to purchase your next vehicle.
Paul you are a credit to this company, I will be returning when ready for an upgrade. Thanks 😊

Brayleys Cars - Brayley Nissan Rochdale からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







