Went above and beyond to answer a technical question about a product I wished to purchase. Very impressed with the service.
企業が回答しました
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Not one to usually leave reviews but after having a very poor experience at a local competitor (crown), my son recommended that I visit Brewers, and I was not disappointed! I was welcomed to... もっと見る
企業が回答しました
Communication could be better. I placed the order on line but didn’t get a confirmation email until the day, with was ambiguous saying I had to collect within 3 days but it wasn’t a confirmation o... もっと見る
企業が回答しました
All the staff were very helpful and went to a great deal of effort to make sure they met my requirements. They also gave me some useful advice.
企業が回答しました
企業情報
Brewers Decorator Centres - Crawley について
当該企業による記述
Trade Deals
Paint
Wallpaper
Woodcare
All Brands
Who are Brewers Decorator Centres?
Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.連絡先
Spindle Way, RH10 1DG, Crawley, 英国
- 01293 525356
4.6
優良
33件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Went above and beyond to answer a…
Went above and beyond to answer a technical question about a product I wished to purchase. Very impressed with the service.
2026年4月27日
自発的なレビュー
Brewers Decorator Centres - Crawley からの回答
We're happy to hear that you were impressed with the service you received! It's great to know we could answer your technical question. Thanks for the positive feedback.
Brewers Decorator Centres - Crawley からの回答
We appreciate you sharing your positive experience with our excellent products and friendly staff!
as always brewers Brewers gets it sorted
2025年7月13日
Brewers Decorator Centres - Crawley からの回答
We're happy to hear that everything was sorted out for you. Thank you for your continued patronage; we appreciate it.
Easy to order & collect ample parking…
Easy to order & collect ample parking no queues all good
2025年6月8日
Brewers Decorator Centres - Crawley からの回答
We're happy to hear that ordering and collecting was easy, with ample parking and no queues. Thanks for your positive feedback.
Brewers Decorator Centres - Crawley からの回答
Brilliant to hear that the team at Crawley are looking after you so well! See you again soon!
Communication could be better
Communication could be better. I placed the order on line but didn’t get a confirmation email until the day, with was ambiguous saying I had to collect within 3 days but it wasn’t a confirmation of delivery. Confirmation of delivery (to the store) was only sent by text to my phone no email.
However 30% cheaper than elsewhere.
2025年4月16日
Brewers Decorator Centres - Crawley からの回答
Thank you for your feedback and we're glad to hear you found a great price with us. We're sorry the communication around your order wasn’t clearer. While we do send confirmation texts when orders are ready for collection, we understand an email confirmation would have been helpful too. We’ll review this to see how we can improve the experience. Kind regards, Shannon.
Brewers Decorator Centres - Crawley からの回答
Excellent news, thank you! Look forward to welcoming you back soon!
Brewers Decorator Centres - Crawley からの回答
Thanks for your review!
Very quick delivery of wallpaper and…
Very quick delivery of wallpaper and easy drop off at a local Brewers for returns. And quick confirmation of my refund.
2025年1月30日
Brewers Decorator Centres - Crawley からの回答
Great thank you so much!
Brewers Decorator Centres - Crawley からの回答
Thanks Kay, this is great feedback, we appreciate you taking the time to write us a review.
Brewers Decorator Centres - Crawley からの回答
Excellent news, thank you! Look forward to welcoming you back soon!
thank you
Not one to usually leave reviews but after having a very poor experience at a local competitor (crown), my son recommended that I visit Brewers, and I was not disappointed!
I was welcomed to the store by a young lady who was very eager to ensure my needs were met! And there were tenfold!
Great atmosphere and also a free pear drop while I waited for my paint!
Thanks again, I will surely visit again when I have finished this task!
2024年11月8日
自発的なレビュー
Brewers Decorator Centres - Crawley からの回答
Thank you for this lovely review of Crawley. I will pass your comments on to the team so they keep up their amazing work! Thank you again!
Brewers Decorator Centres - Crawley からの回答
So pleased you found our service 5 star worthy! Thanks for leaving your feedback.
First class service and competitive price
Paint I required was ordered and delivered next day at a competitive price. Would definitely use Brewers again for decorating materials
2024年6月19日
Brewers Decorator Centres - Crawley からの回答
Brilliant, look forward to seeing you again!
Very helpful in the Brewers Centre, however totally bombarded with emails since my one and only visit!
Very helpful in the Brewers Centre
2024年6月11日
Brewers Decorator Centres - Crawley からの回答
Hi Clive, thank you for the review. I am glad you found us to be very helpful. I do apologise for the amount of emails. I hope we can welcome you back in the future. Kind regards, Shannon.
Very helpful Staff
All the staff were very helpful and went to a great deal of effort to make sure they met my requirements. They also gave me some useful advice.
2024年4月13日
Brewers Decorator Centres - Crawley からの回答
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. See you again soon :)
bought three 5 litre tins online (bird…
bought three 5 litre tins online (bird brand wood protector) for £32. Went in store and was charged £44.70 for exactly the same product. Not happy. Wont be purchasing for Brewers again, not advised in store of cost uplift if buying in store rather than having delivered to your door.
2024年2月26日
Brewers Decorator Centres - Crawley からの回答
Hi, thank you for taking the time to leave your review. We are currently looking into this for you and will come back to you asap to find out what happened. Kind regards, Shannon.
UPDATE:
Hi, I am sorry for the confusion with the prices. Our online prices and instore prices are the same and therefore they might of been some confusion with what product you were looking for as there are a couple of variations of this product. Happy to look into this further if you could email us at mail@brewers.co.uk a picture of your receipt to look at what product was processed. Kind regards, Shannon.
Helpful and knowledgeable staff
2023年7月21日
Brewers Decorator Centres - Crawley からの回答
Thank you for your kind words, Cathy! We're thrilled to hear that our staff was helpful and knowledgeable. We strive to provide excellent service to all our customers. We appreciate your feedback and hope to see you again soon!
Always very helpful
2023年8月3日
Brewers Decorator Centres - Crawley からの回答
Thanks for your feedback! We're so pleased you enjoyed your experience and look forward to welcoming you back in to store soon!
Very Helpful
Went inyo the Crawley branch Very Helpful, great knowledge, so friendly highly recommend
2023年7月26日
自発的なレビュー
Brewers Decorator Centres - Crawley からの回答
Thank you for your lovely review for the Crawley store. We really appreciate your business and look forward to seeing you again soon.
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