I would have given 5 stars but my delivery didn't come within 3 days, as stated on the website. As I'd already booked a decorator I was a bit concerned - but Dean from Enfield branch saved the day. He... もっと見る
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My apologies Brewers never had a delivery problem before and due to the festive period I can only accept issues happening. Received a polite call from staff this morning and felt the need to rectify m... もっと見る
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Dean and his colleague Luke were more than helpful when I made a bad colour choice. If only all customer service was this good!
企業が回答しました
Easy online order and collected from local branch. Friendly and helpful staff at the Enfield branch.
企業が回答しました
企業情報
Brewers Decorator Centres - Enfield について
当該企業による記述
Trade Deals
Paint
Wallpaper
Woodcare
All Brands
Who are Brewers Decorator Centres?
Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.連絡先
22 Great Cambridge Industrial Estate, Lincoln Road, EN1 1SH, Enfield, 英国
- 020 8805 6592
3.8
ほぼ満足
17件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very easy to order and collect
2025年4月23日
Brewers Decorator Centres - Enfield からの回答
We're glad to hear you had a smooth experience.
Not vary good experience with the…
Not vary good experience with the Enfield store said they have paint in store on line then when I phoned said it will be 3 days but have now got me money
2025年3月12日
自発的なレビュー
Brewers Decorator Centres - Enfield からの回答
Hi Jimmy, thank you for your feedback. We're sorry for any confusion regarding stock availability. When the order was placed, the estimated availability was 1 working day, this changed to 3 days as we didn’t have the base in stock. We understand this was frustrating, and we processed your refund as requested yesterday. If there’s anything else we can do, please let us know. Kind regards, Shannon.
Easy online order and collected from…
Easy online order and collected from local branch. Friendly and helpful staff at the Enfield branch.
2024年9月10日
Brewers Decorator Centres - Enfield からの回答
Thanks for taking the time to leave your review!
Brewers Decorator Centres - Enfield からの回答
Thanks for your feedback! We're so pleased you enjoyed your experience and look forward to welcoming you back in to store soon!
Thank you Dean, Enfield brancrI would have given 5 stars but my…
I would have given 5 stars but my delivery didn't come within 3 days, as stated on the website. As I'd already booked a decorator I was a bit concerned - but Dean from Enfield branch saved the day. He was very helpful and made some phone calls to ensure my wallpaper was couriered direct to my address from where it was at the time.
2024年2月17日
Brewers Decorator Centres - Enfield からの回答
Hi Tammy, thank you so much for sharing your experience with us. I am sorry for the delay with your order. I am glad that Dean from Enfield store provided excellent assistance, ensuring that your order arrived in time. I do hope we can welcome you back in the future. Kind regards, Shannon.
My apologies Brewers never had a…
My apologies Brewers never had a delivery problem before and due to the festive period I can only accept issues happening. Received a polite call from staff this morning and felt the need to rectify my last review. My apologies!
2024年1月4日
自発的なレビュー
Brewers Decorator Centres - Enfield からの回答
Thank you for your lovely feedback, I will pass your comments onto the store. I am glad we were able to help you rectify your last review. We do hope to welcome you back into store in the future :)
Very pleased.
2023年11月3日
Brewers Decorator Centres - Enfield からの回答
Thank you for your lovely review for the Enfield store. We look forward to welcoming you back soon :)
Good guys always on point!
2023年11月2日
Brewers Decorator Centres - Enfield からの回答
Thank you for your lovely review for the Enfield store. Thanks again, and have a great day!
Brewers Decorator Centres - Enfield からの回答
I am pleased to read your review and glad to hear you had a great experience in store! We look forward to welcoming you back soon :)
Dean and his colleague Luke were more…
Dean and his colleague Luke were more than helpful when I made a bad colour choice. If only all customer service was this good!
2023年6月3日
自発的なレビュー
Brewers Decorator Centres - Enfield からの回答
Thank you for your lovely 5* review! I will pass your feedback onto the store and we hope to welcome you back into the store soon!
I have an order from April 6th that…
I have an order from April 6th that even today I have not received a message to collect the order. When I asked them, they told me that the order was complete, even though I had not picked up any order. When I asked them what happened to my order, they didn't know what to answer. They said that they would solve the problem and that they would give me my money back, but even after 3 weeks I have not received any answer or the money back. I really do not recommend them.
2023年4月5日
Brewers Decorator Centres - Enfield からの回答
Hi Liviu,
I've looked into your order and can see that the phone number supplied on the order is incorrect, it has too many numbers which is why the auto text regarding collection didn't reach you.
I'm sorry the refund hasn't been completed however the store have no record of this being requested.
The Branch Manager will be in touch by email (as supplied on the order) shortly.
If you would like to get in touch with the store directly, their contact number is 020 8805 6592.
Kind regards
Nicky
Very bad service on website available…
Very bad service on website available in stock but not is scam..!!!
Don’t buy in Brewers ripped prices.!
2022年10月19日
Brewers Decorator Centres - Enfield からの回答
Good Afternoon
I have just been in touch with the store manager who let me know your order was delivered to you once we had ordered the product from another branch. Someone will be in touch with you this afternoon regarding this.
Kind regards,
Ellie
Paint and Paper
Ordered items over the phone; there was about a week lead time which I knew about.
Received a phone call when items in, collected and paid, very good service and helpful staff. Have used the Enfield branch several times and have always had good service.
2021年8月19日
Quick and easy
Quick and easy. Ordered online, got my text and it was ready when I arrived.
2021年4月13日
First order
Really helpful, rang me to confirm when order was available to collect/deliver. Collected items, no issues thanks!
2019年12月10日
自発的なレビュー
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