Bought some wallpaper from this shop, the staff are friendly & helpful. Especially Simon who really took the time out to help me with the wallpaper and give me advice. Great customer service skills. T... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The required paint available and ready to collect within hours.
企業が回答しました
Although I had chosen the wrong colour online, the in-shop staff kindly agreed to modify it on the spot, with a great result for my painting job at home.
企業が回答しました
I have used brewers the last couple of weeks a very polite young man called malachy served us he was very efficient well mannered and nothing was too much trouble for him it was refreshing to have him... もっと見る
企業情報
Brewers Decorator Centres - Hillingdon Heath について
当該企業による記述
Trade Deals
Paint
Wallpaper
Woodcare
All Brands
Who are Brewers Decorator Centres?
Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.連絡先
12 Marlborough Parade, Uxbridge Road, UB10 0LR, Uxbridge, England, 英国
- 01895 917930
4.1
ほぼ満足
6件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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The required paint available and ready…
The required paint available and ready to collect within hours.
2026年2月21日
Brewers Decorator Centres - Hillingdon Heath からの回答
We're happy to hear that the paint you needed was available and ready for collection so quickly. Thank you for your positive feedback.
Corteous and helpful in-shop staff
Although I had chosen the wrong colour online, the in-shop staff kindly agreed to modify it on the spot, with a great result for my painting job at home.
2024年9月15日
Brewers Decorator Centres - Hillingdon Heath からの回答
I'm glad to hear the staff in store were helpful and you had a great experience. We look forward to welcoming you back :)
Great customer service
Bought some wallpaper from this shop, the staff are friendly & helpful. Especially Simon who really took the time out to help me with the wallpaper and give me advice. Great customer service skills. Thankyou.
2024年9月6日
自発的なレビュー
Brewers Decorator Centres - Hillingdon Heath からの回答
So pleased to see your review, thanks for your 5 stars!
Wrong paint supplied, no refund given!
We recently went to your Hillingdon Branch to buy paint for our sitting room walls. We requested soft sheen finish from the Farrow and Ball range in Blue Green. The paint supplied was in eggshell finish, mixed at the store (a very costly purchase) so imagine our disappointment when we applied it to the walls to find it very shiny, almost plastic in it's finish. Totally unsuitable. Cannot return for a refund as it is mixed, returned to the store to see what we could do to be told that the paint they had supplied was suitable for metal and woodwork NOT WALLS!! Still refused refund. Sold us a second tin which we asked to be in soft sheen finish and once again they have supplied eggshell!!! When we called today the member of staff by the name of Simon was rude, overbearing, talked over us and refused to accept any responsibility for supplying the wrong paint. He was arrogant and self righteous in the extreme, not a shred of 'customer service' just a constant argument. He spoke to my husband as if he was stupid, saying that he had what he had asked for! Why would anyone ask for more of the wrong paint!! We are now seriously out of pocket and have no paint to complete our sitting room. Appalling lack of decency or service. We are disgusted and will never buy from them again.
Your response was exactly as expected. At no point were we told the paint was more suited to wood and metal. Of course he would deny our reasons for complaint. There is zero excuse for his appalling lack of customer service skills and bad manners. He needs retraining in that area at least. Your support of his actions tells us all we need to know about your company.
2024年4月24日
自発的なレビュー
Brewers Decorator Centres - Hillingdon Heath からの回答
Hi Dennis, we appreciate you taking the time to leave your feedback and have discussed it with the store. The product the team supplied you with in store was discussed and agreed at the time of purchase and so we’re sorry to hear that you are not happy with it. Eggshell is suitable for walls, but usually chosen for spaces needing more durability including bathrooms and kitchens due to its higher sheen levels. Our store teams are highly knowledgeable and we strive to offer excellent customer service, with this in mind I hope you will give us an opportunity to welcome you back to the store in the future. Kind regards, Shannon.
I have used brewers the last couple of…
I have used brewers the last couple of weeks a very polite young man called malachy served us he was very efficient well mannered and nothing was too much trouble for him it was refreshing to have him helping us a real asset to your shop
2023年12月6日
自発的なレビュー
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