I had to wait for the order to be fulfilled- the website said 3 days but had a phone call the following day to say it had arrived, which was good news. The staff member in the shop was also very he... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
First time using a brewers store and I am very impressed. The choice of products is great and if there is a need to order in delivery to store is quick. The team are extremely helpful and customer ser... もっと見る
企業が回答しました
Wokingham shop staff friendly and helpful. Good price, ordered online and ready for collection quicker than expected.
企業が回答しました
Good value and great service - as usual - from my Wokingham centre.
企業が回答しました
企業情報
Brewers Decorator Centres - Wokingham について
当該企業による記述
Trade Deals
Paint
Wallpaper
Woodcare
All Brands
Who are Brewers Decorator Centres?
Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.連絡先
1 Anglo Industrial Park, RG41 2AN, Wokingham, 英国
- 0118 977 1186
3.9
ほぼ満足
24件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Brewers Decorator Centres - Wokingham からの回答
We're glad our team was helpful. We appreciate your positive feedback.
Poor customer service
Poor customer service. Looking for floor paint and had seen a recommendation on the internet. Assistant didn't provide any help or advice, just told me what they had in (which was too large) and didn't offer to order anything else for me. When I asked on a Friday about next day delivery as advertised on their website, he said it would be Tuesday or Wednesday as it was a bank holiday. Went online to Next Day Paint and it was delivered by 9:30 the next day (Saturday). The other assistant seemed really helpful so maybe this guy was just the exception.
2026年5月1日
自発的なレビュー
Brewers Decorator Centres - Wokingham からの回答
Hi Dean, we're really sorry to hear about your experience, this is not the level of service we aim to provide. Thank you for your feedback, we'll share this with your comments with the store. I do hope we can welcome you back in the future. Kind regards, Shannon.
Brewers Decorator Centres - Wokingham からの回答
Thank you for your review!
Brewers Decorator Centres - Wokingham からの回答
We appreciate your kind words! We are so glad that we could be helpful and friendly during your visit with us.
Brewers Decorator Centres - Wokingham からの回答
We appreciate your positive feedback and are so glad the goods arrived on time and as specified.
Brewers Decorator Centres - Wokingham からの回答
We appreciate you taking the time to leave a review; we're glad you received your product and information promptly.
Brewers Decorator Centres - Wokingham からの回答
We're glad to hear you had a positive experience with our ordering and collection process.
Wokingham shop staff friendly and…
Wokingham shop staff friendly and helpful. Good price, ordered online and ready for collection quicker than expected.
2025年3月11日
Brewers Decorator Centres - Wokingham からの回答
We appreciate your feedback and look forward to welcoming you back soon!
Click and collect paint order
I had to wait for the order to be fulfilled- the website said 3 days but had a phone call the following day to say it had arrived, which was good news.
The staff member in the shop was also very helpful as I had additional questions about paint mixing which were also covered off.
2024年3月4日
Brewers Decorator Centres - Wokingham からの回答
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. We hope to see you again soon!
Good value and great service
Good value and great service - as usual - from my Wokingham centre.
2023年10月11日
Brewers Decorator Centres - Wokingham からの回答
Thank you for your lovely review for the Wokingham store. We look forward to welcoming you back soon :)
Mixed Up
The young assistant seemed unsure how to mix the paint. Also, I had pre-ordered and paid online but was asked for payment again. Eventually the staff accepted that I had paid.
2023年9月21日
Brewers Decorator Centres - Wokingham からの回答
Hi Alan, thank you for taking the time to leave your feedback. We have passed these comments back to the local team. We do hope we can welcome you back into store in the future. Kind regards, Shannon
Really helpful team
First time using a brewers store and I am very impressed. The choice of products is great and if there is a need to order in delivery to store is quick. The team are extremely helpful and customer service second to none. Prices are also competitive
2023年6月15日
Brewers Decorator Centres - Wokingham からの回答
Glad you had a fantastic first-time experience! Thank you for your lovely 5* review! I will pass your feedback onto the store and we hope to welcome you back into the store soon!
Brewers Decorator Centres - Wokingham からの回答
Thanks for your feedback! We're so pleased you enjoyed your experience and look forward to welcoming you back in to store soon!
Thanks for your help
2023年4月12日
Brewers Decorator Centres - Wokingham からの回答
Thank you for your lovely feedback, I will pass your comments onto the store. See you again soon :)
Brewers Decorator Centres - Wokingham からの回答
Thank you for your lovely review for the Wokingham store. See you again soon :)
Courteous and efficient
2023年3月17日
Brewers Decorator Centres - Wokingham からの回答
Thank you for your lovely review for the Wokingham store. We look forward to seeing you again soon!
Staff need to leave if they are that miserable
Service in store is poor, miserable staff in the last two visits
2023年3月18日
Brewers Decorator Centres - Wokingham からの回答
Thanks for taking your time to rate the store. I'm sorry to see your 3* review. Please get in touch with me via mail@brewers.co.uk with more information about your visit. Kind regards, Shannon
Really good help
2022年10月31日
Brewers Decorator Centres - Wokingham からの回答
The team at our Wokingham store will be thrilled to receive such a great rating, thank you. Have a lovely day!
Nice easy experience
2023年1月18日
Brewers Decorator Centres - Wokingham からの回答
Thanks for your feedback! We're so pleased you enjoyed your experience and look forward to welcoming you back in to store soon!
Paid for paint not available throughout the company.
I paid on line for a paint that, when I went to Wokingham to collect, I was told they don't sell. If the company doesn’t sell/carry a product, why is it on the website, why take my money? This paint was nearly £50 a tin.
I’m still not sure if I have my refund weeks after.
2022年9月23日
Brewers Decorator Centres - Wokingham からの回答
Good Afternoon,
I'm sorry to read your 1* review and for the lack of communication from the store about your order. I am aware you have now been refunded and we hope to welcome you back in the future.
Kind regards,
Ellie
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